Castle Buick GMC of North Riverside - Service Center

I would just like to start by saying everyone was very friendly. i was greeting as soon as i walked in and asked if I needed help. I would like to add how friendly and helpful Andy was. He kept me informe friendly. i was greeting as soon as i walked in and asked if I needed help. I would like to add how friendly and helpful Andy was. He kept me informed and even walk me around the service department.I felt at home, I would surely visit them again. More

my overall experience with this dealer was great. The employees were are very helpful and friendly. LT the service advisor even asked if i needed a ride home when i dropped off my vehicle for service, he employees were are very helpful and friendly. LT the service advisor even asked if i needed a ride home when i dropped off my vehicle for service, he called me when my car was ready and even asked if i needed him to pick me up. My experience with this dealer was very pleasant. i would recommend it to others. More

Had a great experience here. Porters were very polite think his name Alonzo, handed my car keys to me in my hand with a smile. Jason took care of what was going on with my car and about how long I would think his name Alonzo, handed my car keys to me in my hand with a smile. Jason took care of what was going on with my car and about how long I would be there. I would recommend this Dealership to family and friends! More

Service department was very friendly and helpful. As soon as I arrived at the dealership I was greeted by the service staff. They listened to my concerns and kept me informed of the progress. I was offered a as I arrived at the dealership I was greeted by the service staff. They listened to my concerns and kept me informed of the progress. I was offered a shuttle ride, which I did not need but did take advantage of when my car was ready to be picked up. When I returned to the dealer my car was repaired and washed. Very pleasant experience I would recommend this dealer. More

upon my visit to castle buick gmc i was greetly promptly with a smile! to me this is very important. LT took the time to understand my service request and made me feel like he really cared. LT kept me inf with a smile! to me this is very important. LT took the time to understand my service request and made me feel like he really cared. LT kept me informed of the status and when my car was ready he called right on time. Even the shuttle driver was friendly. my car was cleaned and repaired perfectly, I was impressed!! More