Castle Buick GMC of North Riverside - Service Center

Warranty work. All I can do is give you guys 5 stars!!! your service writers were awesome, Tom(first day on the job) & Mike who helped were class acts!! I didn't buy All I can do is give you guys 5 stars!!! your service writers were awesome, Tom(first day on the job) & Mike who helped were class acts!! I didn't buy my car there but they were kind enough to get me a loaner as I was assuming being without a car for a few days? to my amazement I got a call the next day before noon saying the car was ready!!! I was in & out in less than 10 mins!!! can't say enough good things about Castle & staff, all my maintenance work will be headed your way & you're not exactly close to home. Thank You all again!!! More

Service Department I highly recommend working with AJ. I didn't have the greatest experience with the sales department, but the service department has been great at help I highly recommend working with AJ. I didn't have the greatest experience with the sales department, but the service department has been great at helping me. They are friendly and made sure that my requests were made. AJ was excellent. More

Oil check I've been having a problem with my oil after having an oil change within a month or so the check engine light comes on so now I bring it to LT or AJ a I've been having a problem with my oil after having an oil change within a month or so the check engine light comes on so now I bring it to LT or AJ and now they are doing a oil consumption check they are trying to get to the bottom of this and what they're friendly service I would recommend them to to anybody More

Recall I had an appointment to put change the parts that had been recalled. Just before taking the car in an error light stating that my engine power was re I had an appointment to put change the parts that had been recalled. Just before taking the car in an error light stating that my engine power was reduced occurred. Also my car would not accelerate over 20 mph. Gus told me that they would take care of it and they did. My car is back to running as it did before. Once more Castle Buick offered great service and I am very satisfied. Gus was really great. This was my first time being serviced by him but all of the guys (and gals) are always wonderful! More

Fast and friendly service I took my car into the Castle Buick service department cause I could hear a rattling sound while driving. They called me to inform me that I would nee I took my car into the Castle Buick service department cause I could hear a rattling sound while driving. They called me to inform me that I would need new struts which was covered under my warranty and that my brakes also needed changing which was not covered under the warranty. I received my car back in just 2 days. I was really impressed at how fast they fixed all my car problems in such a short time. More

Oil Change A.J. Is great! I've worked with both LT and AJ, but the most recent visit was with A.J. I had my oil changed and some things with my remote looked at. A.J. Is great! I've worked with both LT and AJ, but the most recent visit was with A.J. I had my oil changed and some things with my remote looked at. Service was quick and I couldn't be happier. More

always good service Although Jason is no longer there, I still received efficient service. The service I always received from Jason is why I have bought my last 4 cars fr Although Jason is no longer there, I still received efficient service. The service I always received from Jason is why I have bought my last 4 cars from Castle. I hope I will still receive the same level of service in the future. More

Mr. Lt from Service Mr. LT from service was very helpful and knowledgeable. he explained in details what was wrong with my vehicle. Very friendly and willing to make sure Mr. LT from service was very helpful and knowledgeable. he explained in details what was wrong with my vehicle. Very friendly and willing to make sure that I was satisfied and that I understood the issues with my vehicle. This was the 3 GMC Dealer I've been to in the last 6 months and by far the best. Keep up the great work . More

Excellent Service I am totally satisfied with my experience. My car broke down on me Friday afternoon, It was repaired and returned to me on Sat. :-) Great Job! I am totally satisfied with my experience. My car broke down on me Friday afternoon, It was repaired and returned to me on Sat. :-) Great Job! More

Great job as always! I've been leasing vehicles through Castle Buick for about 20 years. I have always found their personnel to be professional, courteous, knowledgeable a I've been leasing vehicles through Castle Buick for about 20 years. I have always found their personnel to be professional, courteous, knowledgeable and efficient. I've worked with Al Cesario all these years and he's the best! The service personnel do a great job and know what they are talking about. Castle will always be my dealer of choice. More