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Castle Buick GMC of North Riverside - Service Center

North Riverside, IL

4.1
294 Reviews

294 Reviews of Castle Buick GMC of North Riverside - Service Center

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November 21, 2016

Great experience I really enjoyed the whole experience at castle Buick the staff is really nice and the wait is short. Thank u so much for the experience. More

by Natasha Sherrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold muse
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Natasha! We greatly appreciate your loyal business!

November 21, 2016

Friendly staff friendly staff free oil change free car wash great hours dealer loaner vehicles available. Was offered a $19.99 tire rotation since they were having More

by Buick Regal 81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for taking the time to leave a review! We greatly appreciate your loyal business!

November 19, 2016

Great service! Was treated very kindly by my advisor, Aj. He made the process so much simpler and smoother. Never disappointed with Castle's level of service. More

by Alex z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aj
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Hi Alex, thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

November 18, 2016

Great Place! Castle Buick GMC of North Riverside is a GREAT place to purchase your new or used vehicles. They treat the costumers with respect and really look for More

by Mrs. Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ.
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Hi Mrs. Garcia, thank you for the very kind sentiments about our team! We are happy to hear that their attention to detail has made you loyal to us. Thanks again for choosing Castle!

November 16, 2016

Great service Had a great service experience with Arnold. He was nice & professional. A very nice way to service my vehicle. Keep up the great work Arnold. More

by Jjk511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind words about Arnold! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

November 16, 2016

Excellent!! Love the dealership, always attentive and proffesional , they always take excellent care of me , thank you guys! I will continue doing business with t More

by ELouise_Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul M.
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the outstanding compliments about our dealership! We are so happy to hear that we took good care of you and made you feel very comfortable during your visit. Thank you again for the kind words & for choosing Castle!

November 16, 2016

Great service Aj was very friendly an he did an excellent good with explaining what work would be done on my mom's car. He updated us on the progress an i really ju More

by Kenya McWilliams Whitney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aj Jurado
Nov 21, 2016 -

Castle Buick GMC of North Riverside responded

Hi Kenya, thank you for the very kind sentiments about our service department! We are happy to hear that their attention to detail has made you loyal to us. Thanks again for choosing Castle!

November 16, 2016

Service I am thoroughly satisfied with the exceptional service that I received today from Service Manager Bob Meyer and Service Consultant A.J. in resolving m More

by Pierson1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A.J.Jurado, Bob Meyers, Corey Owens, Lou Mathews
Nov 17, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind words about our dealership! We are very happy to hear that Bob and A.J went above and beyond for you. Thanks again for choosing Castle!

November 11, 2016

Castle buick of good service Good service reliable people nice facility relax room they wash your car after they finsh service they explained each service to you after they finish More

by Lisa
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Lisa! We greatly appreciate your loyal business!

November 10, 2016

By far the fastest friendliest service I've received As soon as I arrived at Castle Buick I was greeted by Raul Manzanares, he informed me of all the needed requirements my vehicle needed since it was ne More

by alex.alvarao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Manzanares
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Hi Alex, thank you for the very kind words about Raul Manzanares! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

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