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Castle Buick GMC of North Riverside - Service Center

North Riverside, IL

4.1
294 Reviews

294 Reviews of Castle Buick GMC of North Riverside - Service Center

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November 28, 2016

Friendly Arnold M. Service Advisor very friendly and informative. Advised me on what's needed for my car. The overall experience from making the appointment t More

by NikkiT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Hi Nikki, thank you for the very kind sentiments about our service department! We are happy to hear that Arnold's attention to detail has made you loyal to us. Thanks again for choosing Castle!

November 28, 2016

Maintenace II Service I was helped by Jerry Karasek when I brought my car in for the Maintenance II service, he was helpful in answering any questions I had and also checke More

by jamiegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Karasek
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind sentiments about our service department! We are happy to hear that Jerry's attention to detail has made you loyal to us. Thanks again for choosing Castle!

November 27, 2016

Great Customer Service I was helped by Mr. Arnold Muse when I brought my car in to be checked for a recall. Best customer service in a long time! More

by angie32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Arnold Muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Hi Angie, thank you for the very kind words about Arnold! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

November 26, 2016

Superb Customer Service Arnold greeted me this morning and was quick to help me with getting my car serviced. He was thorough, kind, professional and thoughtful! He reviewed More

by Tiffgift
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind words about Arnold & our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

November 26, 2016

great customer service Everyone at this place is friendly and willing to answer all of your questions regarding your service. Great place to take your car for service. More

by cruze2012lt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 26, 2016

Great service i have owned my car for a little over a year and it was the best decision I made. I always get an appointment in a timely fashion and the people are s More

by Crisi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 23, 2016

Service needed I needed service for my GMC terrain Arnold was very helpful and attentive to my request. He was very quick to let me know the process on my terrain an More

by Benitod2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind words about our service department, especially Arnold! We are so glad to hear that he took good care of you and your GMC Terrain. Thank you for choosing Castle & we will look forward to seeing you for your future service needs.

November 22, 2016

Positive Experience Both of my visits at Castle Buick have had positive results. First when I purchased my car in July, and today during my oil change. All of the employe More

by Beth's Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Beth! We greatly appreciate your loyal business!

November 22, 2016

Easy smooth experience Immediately upon arrival I was greeted (acknowledged) with a friendly smile, and assurance that i was going to get assisted immediately in which I was More

by Twobattle4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold muse
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 21, 2016

Service review I received great service at Castle Buick GMC North Riverside. I didn't have an appointment but they were able to accommodate me. They took care of me More

by Jackie Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Hi Jackie, thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

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