Castle Buick GMC of North Riverside

I just bought a 2011 Buick Enclave from Castle Buick. I am very happy with the Enclave. I usually dread buying a new vehicle because I don't like dealing with the sales people. This was not the case at Cas am very happy with the Enclave. I usually dread buying a new vehicle because I don't like dealing with the sales people. This was not the case at Castle Buick. I have to say it was actually almost enjoyable. Everyone made you feel very comfortable. Our salesman Tito was a very down to earth kind of guy and helpful when we needed it. He wasn't one of those pushy kind of salesman which makes the whole experience alot easier. I'm in my 50's and have bought quite a few cars in my lifetime and this experience at Castle Buick is at the top of my list. For all the dealerships I have ever dealt with, I have to say I would highly recommend them to anyone looking to purchase a car. Jim C. More

I have provided a “great” rating because I felt I got a great price, great car and great service. I was referred to David by a close friend of mine who suggested I would get good value for my trade-in and great price, great car and great service. I was referred to David by a close friend of mine who suggested I would get good value for my trade-in and a good price on a new car. I was pleased to find out that is exactly what I got from Castle. They had beat all the other dealers on our trade-in and the price of the new car. As for David, I felt like he was in my corner the whole way and I am no easy guy to deal with. He would press for the things I wanted and did an excellent job of communicating where the dealership could and could not be flexible. David was extremely responsive, always available and did a lot of work to locate the exact car I wanted - he even drove over 40 miles the day before thanksgiving to pick it up! I recommend the ARCADIA (love the ride), Castle Buick/GCM and David Eisin! Sincerely, Ryan More

This dealer provided me the best price on internet, they also went the distance to find me the exact vehicle I wanted. They were professional, and each time I requested something they did all they can to se also went the distance to find me the exact vehicle I wanted. They were professional, and each time I requested something they did all they can to serve me the best possible way. I highly recommend this dealership. I live in downtown and I am glad to make the trip to Castle Buick anytime, highly recommend the dealership as well as the sales guy - Che Bess. Good people, trying to serve and provide the best.Thank you for your service and product. More

I was in the market for a new car and stopped by Castle Buick to see what they had on the lot. I knew about Castle as I had my previous Buick, which I bought in Michigan, serviced there. I was immediatel Buick to see what they had on the lot. I knew about Castle as I had my previous Buick, which I bought in Michigan, serviced there. I was immediately greeted by Lou Mathews, a saleperson. He was very nice, helpful and knowledgeable. I had a very good experience from start to finish. Lou answered all of my son's and my questions as it took me several days to decide which vehicle I wanted. Lou was very patient and asked questions to ensure he was showing me something that would meet my needs. The entire experience was very pleasant. More

I am so pleased with the reception that I received at this dealer. I was treated absolutely wonderful. I felt so comfortable and at ease. It usually isn't this comfortable at car dealers. I will rec this dealer. I was treated absolutely wonderful. I felt so comfortable and at ease. It usually isn't this comfortable at car dealers. I will recommend people to Castle Buick and to Mr. Matthews and Ed Finn. They both did everything possible to make me feel at home. I am very happy with my car and with the treatment I received. I will praise your establishment to many people. Thanks. More

My experience with this dealer was great my sales rep was outstanding from the beginning to the end,they all were friendly made you feel good just for being there. This is a great place to shop for a car an outstanding from the beginning to the end,they all were friendly made you feel good just for being there. This is a great place to shop for a car and I will refer all I know that are shopping for a vehicle. More

When me and my husband came into Castle we were only there to see what the 2011 Buick Regal look like once we test drove it we fell in love with it. we didn't think that we would be able purchase it Edw there to see what the 2011 Buick Regal look like once we test drove it we fell in love with it. we didn't think that we would be able purchase it Edward Speck did everything he can to help us get into that vehicle I would refer my family and friends to him,with that being said, thank you so much for your help. Nelson and Cheryl Ware More

I spoke with Ernest Bell over the phone and he was sure that he would be able to fit a 2007 Pontiac G6 in my budget. I traveled 2 hrs 30 minutes on CTA to meet with him because he seemed like he genuinall that he would be able to fit a 2007 Pontiac G6 in my budget. I traveled 2 hrs 30 minutes on CTA to meet with him because he seemed like he genuinally cared if I was in a vehicle or not over the phone. I test drove the Pontiac G6 and I LOVED IT, which led me to purchase the vehicle. My car was cleaned inside and out and is in impeccible condition. Ernest Bell's customer service skills were PHENOMAL. I'd recommend this dealer to anyone. More

Low pressure sales people and friendly staff. This dealership will not sell you something you dont want or need. After finalizing the deal, the car was cleaned and filled with gas. The final preperati dealership will not sell you something you dont want or need. After finalizing the deal, the car was cleaned and filled with gas. The final preperation of the car showed like a new car since the detail and wash was peformed by a staff who takes pride in their automobiles they sell. Very pleased with the overall buying experience, and would highly recommend to anyone shopping for a new or used car. More

I've been coming to Castle for years, and i've never had a bad experience. The service is always top notch, from the sales to the repair department!! The prices aren't that bad either.Louis Matthews is a ve a bad experience. The service is always top notch, from the sales to the repair department!! The prices aren't that bad either.Louis Matthews is a very hard worker, and delivers. Thanks for assisting with my happy driving!!! More