Castle Buick GMC of North Riverside

I had been looking for a specific car for approximately 6 months. I am very picky. I had been through the ringer with three other dealerships that all ended with me extremely unsatisfied and very angry for t months. I am very picky. I had been through the ringer with three other dealerships that all ended with me extremely unsatisfied and very angry for the wasted time. Castle Buick was not only truthful over the phone, but when I went into the dealership it was soo painless and easy I was honestly amazed. What a breath of fresh air!!!! I would strongly recommend this dealership and Maricruz (my fantastic salesperson, very knowledgeable and extremely personable) to anyone who is in the market for a new or used car. I got the exact car that I had been searching for and I was in and out of the dealership in less than an hour and a half. As an added bonus- this dealership gives you free oil changes for the entire time you have the vehicle purchased from them. I can not express how happy I am that I found this dealership, I will ONLY buy my cars from here in the future, thanks again Castle Buick, keep up the great work!!! More

i would recommend this dealer. they were very receptive to making a deal to sell me a car. the salesman was friendly and fast. we made our deal with the help of the manager in no time and i was very happy to making a deal to sell me a car. the salesman was friendly and fast. we made our deal with the help of the manager in no time and i was very happy with the price i paid. they were not pushy either. More

I highly recommend Castle Buick. The sales and service personnel are very friendly and helpful. I am very pleased with my purchase. Lou Pavone, Ed Finn, and Ed Speck were very informative and excellent to personnel are very friendly and helpful. I am very pleased with my purchase. Lou Pavone, Ed Finn, and Ed Speck were very informative and excellent to work with. Thanks to them the whole process of purchasing a vehicle went very smoothly. More

I went it to Pontian Buick on January 29th to purchase a Used 2010 Pontiac G6. This is my first time going to a dealership. I was prepared. I called and told the dealership I was coming to look at the Ponti Used 2010 Pontiac G6. This is my first time going to a dealership. I was prepared. I called and told the dealership I was coming to look at the Pontiac. I arrived at the Pontiac could not be found. Then, once they found the vehicle, they could not locate the keys. Finally, the car was brought out front and I went on a test drive. Everything seemed perfect. Until, we went inside. He took my credit information dissapeared for a very very long time. When he returned he told me that he got me approved. $280 dollars a month for 6 years (please keep in mind this was a $10,000 and I had 3,000 to put down) and the interest rate would be TWENTY TWO PERCENT. I could not believe it. Then, the salesperson had the nerve to try and convince me that it was a good deal. For all you non-math majors, I would be paying around 20,000 for the car. Anyways, I left very upset and drained. NOW I find out that JERK SALESMAN pulled my credit FIVE TIMES! Excuse me, but if I did not qualify the first time, as a decent human being, you should have informed me of that and ask, "would you like us to keep trying." I think this is extremely poor business and I will make sure and inform several different websites. Do not waste your time in coming here. Sneaky and DisHonest By the way, I went to Ford. I bought a brand new Ford Fiesta at 8.9% for first time buyer. More

I have purchased many cars. This is my first Buick and my purchase experience at your dealership was my best one ever!!!. A friend of mine recommended me to the dealership and I was not disappointed. I think purchase experience at your dealership was my best one ever!!!. A friend of mine recommended me to the dealership and I was not disappointed. I think the free oil changes and tires for life are fantastic. Everyone was very friendly, knowledgable, and worked very hard to make my purchase experience pleasant. The transaction went smoothly and did not take all that long. The salesman (Tito) was wonderful. Love my new LaCross and Castle Buick. More

I went to another delearship on the south side of Chicago, I left a deposit and was told to come back. In two days noone notified me or said anything to me about coming back to puchase a vehicle. M Chicago, I left a deposit and was told to come back. In two days noone notified me or said anything to me about coming back to puchase a vehicle. My friend purchased a car the same day from Castle Buick with the assistance of Mr. Louis Matthews and told me to come out there. I came to see Mr. Matthews and was very pleased with is attitude and how persistant and paitent he was with me. He is a very positive sales person and very helpful. He made sure that I got the vehicle that I was looking for and everything that I needed in the vehicle. Overall I was very pleased and satisfied with the service at Castle Buick and Mr. Matthews. More

i went into the dealership for a service app dicided to ckeck into a upgrade fond mike mikicic to be very informative an helpful answerd all my question took his time explaning my options an cost consernin ckeck into a upgrade fond mike mikicic to be very informative an helpful answerd all my question took his time explaning my options an cost conserning my choice in cars my experance was very pleasent i would not in giving my recomindation to a friend More

Service department was very friendly and helpful. As soon as I arrived at the dealership I was greeted by the service staff. They listened to my concerns and kept me informed of the progress. I was offered a as I arrived at the dealership I was greeted by the service staff. They listened to my concerns and kept me informed of the progress. I was offered a shuttle ride, which I did not need but did take advantage of when my car was ready to be picked up. When I returned to the dealer my car was repaired and washed. Very pleasant experience I would recommend this dealer. More

Overall I was very happy with the service I got,the sales rep Lou / Corey was very helpful on giving me information on the car I wanted. I origianlly was talking with someone over the phone by the name of D rep Lou / Corey was very helpful on giving me information on the car I wanted. I origianlly was talking with someone over the phone by the name of Dave but I forgot his name once I got there. Anyway my husband was also in talks with someone there and I had no idea he was talking to someone to. Anyway Lou / Corey helped us and we were very happy with the service. More

I went to several other dealerships when searching for a GMC Acadia and found that Castle not only had the best inventory and prices but the service was outstanding. Tito was extremely friendly, transparen GMC Acadia and found that Castle not only had the best inventory and prices but the service was outstanding. Tito was extremely friendly, transparent and helped me answer all of the difficult questions about features, financing and warranties that come with the territory when looking for a new vehicle. I drove off the lot with a great deal and a great car. More