Cassill Motors

Very disappointed with our experience at Cassill Motors. I regret having to leave negative feedback but Communication was terrible—conflicting information, no follow-up, and a refund that was mishandled. I regret having to leave negative feedback but Communication was terrible—conflicting information, no follow-up, and a refund that was mishandled. I want to say this though Roger Cassill seemed genuinely apologetic, fair, and understanding guy but the team under him failed us in every way possible.It felt like once the sale was done, we were just a box for them to check off and ignore in the end. The right hand doesn't know what the left hand is doing here and we the customer pay the ultimate price in the end. I won't name names because they know who they are who failed us, and each did so willingly and that hurts. I am done. I no longer recommends this dealership. More

Absolutely infuriating! I had everything set—vehicle picked out, purchase agreement signed and sent to both me and the bank. I had a 9:30 AM appointment today to finalize th I had everything set—vehicle picked out, purchase agreement signed and sent to both me and the bank. I had a 9:30 AM appointment today to finalize the deal. But then Cassill calls and tells me they handed my vehicle over to someone else so they could have their mechanic inspect it. And instead of honoring our agreement, they said they’d let me know after 10:30 if that person decided not to buy it. When I called them out on it, all they had to say was, “There’s nothing we can do.” Nothing?! They blatantly gave away a car I was in the process of buying! And then, as if that wasn’t enough, they had the nerve to offer to find me a similar vehicle at auction—but wouldn’t even guarantee the same price. Unbelievable. More

I purchase a car from Cassill motors it didn't last me a month the transmission blew out they sell cars that they don't even expect Mp watch out for these people month the transmission blew out they sell cars that they don't even expect Mp watch out for these people More

In,out, satisfaction. John & Jeff were very helpful. Give these guys a bit of time to impress you! John & Jeff were very helpful. Give these guys a bit of time to impress you! More

John was a pleasure to work with. Although we didn’t buy a car he couldn’t have been more professional and accommodating. Although we didn’t buy a car he couldn’t have been more professional and accommodating. More

John was a pleasure to work with, the whole experience was very easy. Appreciate everyone’s time and easy going attitudes was very easy. Appreciate everyone’s time and easy going attitudes More

I was just driving by and saw my dream car 2014 challenger rallye redline. Gregg introduced me to josh . He was very knowledgeable of the Challenger and polite. He was very positive. We agreed on challenger rallye redline. Gregg introduced me to josh . He was very knowledgeable of the Challenger and polite. He was very positive. We agreed on the price. I met Ron. He was very helpful to do the paperwork. Josh introduced my brother and I to the service department. I met Adam Jerry and Ron very nice people. It was the best car dealer I ever delt with in my life. Iam now 72. I would recommend cassil motors for your next car and a great experience. They stand by what they sell and say. That's hard to find now days. More

Wonderful service. I was able to do research online so I kinda knew what I wanted already. Cassill had the car online so when I went to test drive it my mind was made I was able to do research online so I kinda knew what I wanted already. Cassill had the car online so when I went to test drive it my mind was made up. Solomon at Cassill was kind, understanding and patient. If he didn't know the answer he went to find out. More

It was fine. All people very helpful and friendly. A good place to take my car. All people very helpful and friendly. A good place to take my car. More