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Cassill Motors

Cedar Rapids, IA

4.1
31 Reviews
We've been a family owned business in Cedar Rapids, Iowa, since 1972. We'd love to help you find your next vehicle, service your vehicle, help you with rentals, or provide service from our collision center.
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2939 16th Ave SW

Cedar Rapids, IA

52404

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Showing 31 reviews

May 03, 2025

One of the most crooked car dealers out there. Lie to people. Don’t inspect their cars. Then try to back peddle on their reviews to make it look like it’s the consumer’s fault. Don’t go there ever More

by Me1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam
May 03, 2025 -

Cassill Motors responded

Hi Deb, We appreciate you taking the time to share your concerns, and we’re genuinely sorry to hear your son hasn’t had the experience we aim to provide every customer. First, we’d like to acknowledge that we fell short in our follow-up communication regarding the parts needed for his headlight repair. That delay is on us, and we’ve already addressed the breakdown in our internal process to make sure this doesn’t happen again. However, we must respectfully clarify a few things: We did not do business with you—we worked directly with your son, who is a legal adult and handled the entire purchase process with the help of another family member. At no point was he treated as anything less than a valued customer. The suggestion that we saw him as someone to “con” is not only false but deeply unfair to the hardworking professionals on our team who serve all of our customers—military or not—with respect. We also want to be clear that the vehicle was sold with a limited warranty, and we’ve worked within the coverage terms provided. Our service team has taken steps to address the headlight issue as quickly as possible once the correct parts were received. Finally, we take reputation seriously. If there are specific people who have had a concern with us, we encourage them to reach out directly—we’re always open to feedback and improvement. But we also stand behind our work and our team. We remain committed to making things right for your son wherever we reasonably can. If he would like to connect with our service manager directly, we’re happy to make that happen. Landon Cassill

February 26, 2025

Absolutely infuriating! I had everything set—vehicle picked out, purchase agreement signed and sent to both me and the bank. I had a 9:30 AM appointment today to finalize th More

by ESH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshua Cassill
June 15, 2024

I purchase a car from Cassill motors it didn't last me a month the transmission blew out they sell cars that they don't even expect Mp watch out for these people More

by Maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Cassill, Larry Nelson, Greg Hastings
January 09, 2024

In,out, satisfaction. John & Jeff were very helpful. Give these guys a bit of time to impress you! More

by davidleesmith1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mueller, Jeff Webster
September 26, 2023

John was a pleasure to work with. Although we didn’t buy a car he couldn’t have been more professional and accommodating. More

by Lkhyre
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Mueller
July 26, 2023

John was a pleasure to work with, the whole experience was very easy. Appreciate everyone’s time and easy going attitudes More

by nicholas.simmons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
July 11, 2023

I was just driving by and saw my dream car 2014 challenger rallye redline. Gregg introduced me to josh . He was very knowledgeable of the Challenger and polite. He was very positive. We agreed on More

by jimlandrum76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg, Josh, Ron
June 29, 2023

Wonderful service. I was able to do research online so I kinda knew what I wanted already. Cassill had the car online so when I went to test drive it my mind was made More

by jeckkaieki
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Solomon Groothuis
June 28, 2023

It was fine. All people very helpful and friendly. A good place to take my car. More

by s.payne414
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerald and jill.
June 28, 2023

Everyone was very helpful, but the car I purchased had a few things wrong that were not told to me. I left the dealership and issues began. However, they did take care of all problems for free More

by kjmom625
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike, Josh
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