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Cassens Chrysler Dodge Jeep RAM

Glen Carbon, IL

4.9
796 Reviews
Our team at Cassens would like to thank you for visiting our website! We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Glen Carbon, Illinois, the staff at Cassens will help you find the Chrysler, Dodge, Jeep, or RAM vehicle you want. At Cassens we offer a searchable online inventory of new Chrysler, Dodge, Jeep and RAM cars in Glen Carbon, along with well-maintained used cars in Glen Carbon by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that quality new or used vehicle that you have been searching for in the Belleville, Edwardsville, Florissant or St. Louis area. For years, the financial staff at Cassens has offered expert advice for those seeking an affordable car loan or lease. Our service doesn't just stop there. Customers can come in and take advantage of our knowledgeable Glen Carbon car repair technicians and a fully-stocked inventory of Chrysler, Dodge, Jeep and RAM auto parts. Whether you are looking for a new Chrysler, Dodge, Jeep or RAM, or a pre-owned car, truck or SUV, Cassens is here to help. If you don't see what you are looking for, simply fill out our CarFinder form and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on directions for interactive driving directions. We are conveniently located at 3333 South State Route 159. You can also reach Cassens any time by filling out our contact form or calling us. The entire staff at Cassens looks forward to serving you! At Cassens & Sons Inc., you'll find a wide assortment of automotive services and products including new and pre-owned vehicle inventories, a professional service department , financial assistance and more. You can find an assortment of Chrysler, Dodge and Jeep vehicles in both the new and pre-owned inventories at our Glen Carbon, IL dealership. Our friendly an
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3333 S State Route 159

Glen Carbon, IL

62034

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Showing 796 reviews

November 18, 2017

Great service! As a first time buyer I wasn’t sure what to expect, but Steve and the entire staff were extremely friendly, helpful and made the buying process a bree More

by Aehounsom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Gai
Jul 23, 2018 -

Aehounsom responded

To follow up on my review, I several months later would rate this dealership with negative stars if I had the options to. Immediately following the purchase of my vehicle I had a safety inspection done at not one, not two but three different places and they all said the same thing. This car was sold to me with faulty ball joints and an array of other transmission problems that I wasn't made aware of during the time of purchase. They all said that this car is a literal death trap and they can't believe I didn't die driving this care the distance that I had. We have tried reaching out to them in regards to the issues at hands and they have been extremely rude and refuse to acknowledge their flagrant disregard for the safety of their customers. They will do whatever they can to cover their xxxxx. If you're reading this, save yourself the trouble and buy from a different dealership. If you're wondering why they have so many good reviews on this website, it's because they will pressure you into posting a review immediately following your purchase before you realize there is anything wrong with your car. I would take everything on this website with a grain of salt. P.S. Steve Lane is the specific salesman I was working with

November 17, 2017

Exceptional Cassens has earned my business for life. I'll be recommending this dealership to everyone I talk too! Robert "Ernie" Earnhardt was an awesome salesman More

by Chiz35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob 'Earnie' Earnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Gai
November 15, 2017

Above and beyond helpful! Bob Earnhart was beyond helpful in my journey for a new vehicle! He answered all my questions and then some. What can sometimes be stressful for a More

by Kelbug7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob 'Earnie' Earnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Simaytis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2017

Bought a new vehicle I pulled up Jerry Price came out and took very good care of even me being in my work clothes and my beat up old van and I told him what I wanted and h More

by Brooks n Son
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Price
November 11, 2017

Cassens always treats you right We have small family owned business. I do swimming pool construction and service. I need dependable trucks and vans to service my customers needs. Th More

by Cement ponds 62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bangert, Jerry Price, Jack Gai
November 10, 2017

Very accommodating Jerry was fantastic! Outsourced a lift install for a truck 2 weeks later due to my schedule. Will definitely come back when I'm ready for another. &#1 More

by Dvh7d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Price, Jack Gai
November 08, 2017

Amazing! Bob was the one of the nicest workers I have ever met at a dealership. He answered all the questions we had about the car nicely :). I recommend comin More

by megannhublerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob 'Earnie' Earnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2017

Great car, great dealership. Another great purchase. We've bought 2 cars from Cassens, and would gladly buy more. Fantastic to work with. Will be back to purchase a new truck. More

by TMB18 Dodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Simaytis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Robinson
November 06, 2017

Tony Goodman This is our second vehicle purchase from Tony. He was great to work with and very knowledgeable we would recommend him to anyone. Thanks again Tony More

by Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Goodman
November 06, 2017

Great Car Buying Experience We had a great experience purchasing a truck over the weekend. Holly was very friendly. We had a pretty specific truck we were looking at and we were More

by Stacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Gai
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