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Caskinette Ford

Carthage, NY

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311 Reviews

36788 State Rte 26

Carthage, NY

13619

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Showing 311 reviews

July 18, 2018

Very friendly people Love my new car, i walked in and someone was right there to help me. I usually go through Joe Archer, but Tonia was very nice and helped with my conce More

by Csteiner93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonia Graham
Jul 18, 2018 -

Caskinette Ford responded

Thanks for the awesome review and congratulations! We are happy to hear you have enjoyed your experience here at Caskinette Ford with Tonia as your sales representative. We appreciate your business and look forward to seeing you again!

July 17, 2018

Great people I had a great experience purchasing my f250 I was not pressured at all. Any issue I had or question due to me buying a truck that was a year old it ha More

by F250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cummings, Jamison Caskinette
Jul 17, 2018 -

Caskinette Ford responded

Congratulations on your new purchase and thank you for the awesome review! We are happy to hear you had a good experience at Caskinette Ford and we really appreciate your business! The Caskinette Ford team is looking forward to seeing you again!

July 17, 2018

Great deal / smooth transaction Kristen was upfront and honest about all aspects on the truck. I came into the deal knowing exactly what I wanted and I didn't feel pressured to chang More

by Mike
Recommend Dealer
Yes
Employees Worked With
Kristen Duggan
Jul 18, 2018 -

Caskinette Ford responded

Congratulations and thank you for the great review! We are happy to hear that you had a good experience here at Caskinette Ford and with Kristen as your sales representative. We appreciate your business and look forward to seeing you again!

July 17, 2018

Great Experience! I had an awesome experience at Caskinette with Kristen! The whole process was fantastic and it happened quickly! I found an amazing vehicle and it was More

by Carissa4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Duggan
Jul 18, 2018 -

Caskinette Ford responded

Congratulations and thanks for the awesome review! The Caskinette Ford team is happy to hear you enjoyed your experience here and with Kristen as your sales representative. We appreciate your business and look forward to seeing you again!

July 16, 2018

easy to deal with Our salesperson, Corey, was extremely easy to deal with. He went out of his way to addresss any question we had, fix any concerns we had, and offered More

by mscor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Taylor
Jul 16, 2018 -

Caskinette Ford responded

Thanks for the awesome review! We are happy you enjoyed your experience here at Caskinette Ford and with Corey as your sales representative! We appreciate your business and look forward to seeing you again!

July 16, 2018

Car repair Our wait extended into 4 hours with little explanation and no offer of a car to go and then come back. Not happy. Husband diabetic and service time ra More

by Explorer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kellie Waugh
Jul 19, 2018 -

Caskinette Ford responded

Hello and thank you very much for your honest review. We really appreciate all feedback whether it is good or bad. We are always looking to get better. We sincerely apologize for your wait, and any inconveniences we may have caused. Please understand our goal is to ensure a quick and efficient repair process to get you on your way as quickly as possible. It sounds like we may have fell short in our goal. We would like to discuss this situation further with you. Could you please call Lew at the dealership? We really appreciate your remarks, and look forward to hearing from you soon. Thank you!

July 14, 2018

Great buying experience Amazing customer service! Everyone we came in contact with that day was terrific! Mike Cummings was so awesome to deal with! Listened to us and got us More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cummings
Jul 16, 2018 -

Caskinette Ford responded

Congratulations on your new vehicle and thanks for the awesome review! We are happy to hear enjoy your experience here at Caskinette Ford and with Michael as your sales representative. We appreciate your business and look forward to seeing you again!

July 13, 2018

Very courteous and informative, Always a pleasure to work wi All the staff are very courteous and informative, Always a pleasure to work with. Been dealing with them for over 30 years, would recommend them. More

by GBgolf
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Archer
Jul 13, 2018 -

Caskinette Ford responded

Thank you very much for the awesome review! We are happy you have enjoyed your experiences here with the Caskinette Ford team and we really appreciate all of your business. It has been pleasure having you as customer at Caskinette Ford and we look forward to seeing you next time!

July 12, 2018

Amazing experience! My husband and I just recently purchased our Ford escape through Kristen! She was amazing! I definitely recommend Kristen if your wanting to purchase More

by Jenn32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Duggan
Jul 13, 2018 -

Caskinette Ford responded

Thanks for the awesome review and congratulations on your new Ford Escape! We are happy to hear you had a great experience here at Caskinette Ford with Kristen as your sales representative. We appreciate your business and look forward to seeing you again!

July 12, 2018

Chris Friendly, knowledgeable, and just seemed down to earth. They were helpful in giving us information that we asked for. They went above without pushin More

by Deanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Davis, Chris Vlachos
Jul 12, 2018 -

Caskinette Ford responded

Thanks for the awesome review! We are happy to hear you enjoyed the experience here at Caskinette Ford and our team appreciates your business! We are looking forward to seeing you again!

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