Caskinette Ford
Carthage, NY
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Was a loyal customer Have been a loyal customer since 2000 but not sure we will come back. We started looking for a used truck back in March/April. We had a list of opti Have been a loyal customer since 2000 but not sure we will come back. We started looking for a used truck back in March/April. We had a list of options and packages we wanted in next truck. So in June they found one that met what we wanted. We go to look at truck and it was perfect...come to find out they couldn’t sell it to us because of custom/DEC issue and it needed more miles before it could be sold. We waited 3-4 weeks to see what kind of miles they could get on it. So they decided they weren’t going to rush the miles on this truck but tried to get us to purchase two different trucks which didn’t have what we wanted on it. So needless to say we didn’t not purchase the truck we wanted because at this point we were to the point we needed a new truck and couldn’t wait for the dream truck to be ready which they were saying it would be September/October before it would be ready. Kristen was good with us for the purchase we did make. Felt bad for her because she was thrown into the middle of this mess because she wasn’t who we originally were dealing with. Loyalty doesn’t matter to them. We will most likely be taking our business somewhere else when we are ready for the next vehicles. More
Great Dealership Corey was great to work with, very patient, understanding, and made sure to communicate very well through the whole process! I highly recomend Him and Corey was great to work with, very patient, understanding, and made sure to communicate very well through the whole process! I highly recomend Him and Caskinettes. More
Great people to deal with Had a great experience dealing with great people very quick response on information Great prices They had a great selection of cars to pic from an Had a great experience dealing with great people very quick response on information Great prices They had a great selection of cars to pic from and our salesman Corey Taylor was very helpful and respectful to my family I would definitely recommend buy from him again More
Amazing car buying experience The people at Caskinette are amazing, especially Tonia. We have bought two vehicles from this dealership. Each time they are welcoming and make the en The people at Caskinette are amazing, especially Tonia. We have bought two vehicles from this dealership. Each time they are welcoming and make the entire process quick and painless. My husband is very inpatient, they go out of their way to get the paper done quick as possible. There is no sneaky dealer tricks that others in the area pull, I trust the employees at Caskinette More
Service and repair Caskinette Ford took good care of a loyal customer. The service manager went the extra mile to ensure we received the best possible service. Thank you Caskinette Ford took good care of a loyal customer. The service manager went the extra mile to ensure we received the best possible service. Thank you!! More
very good salesmen worked hard and efficiently to get me into the truck i wanted he worked to get me some extras ,a better warranty ,the best loan rate and met salesmen worked hard and efficiently to get me into the truck i wanted he worked to get me some extras ,a better warranty ,the best loan rate and met me half way to deliver the truck More
Good man right here, I text him with any questions about my truck and he gets right back to me with answers in a very timely manner right here, I text him with any questions about my truck and he gets right back to me with answers in a very timely manner More
Great Experience! Second lease purchase from Caskinette. Brad Tabolt was helpful again as my salesperson. Service has always been great.Would recommend this dealership Second lease purchase from Caskinette. Brad Tabolt was helpful again as my salesperson. Service has always been great.Would recommend this dealership to anyone considering leasing or buying a vehicle. More
Couldn't be happier!! I dealt with Joe Archer and was treated very well. Wasn't pressured at all. Treated more than fair. Will definitely go back. Ask for Joe!!! I dealt with Joe Archer and was treated very well. Wasn't pressured at all. Treated more than fair. Will definitely go back. Ask for Joe!!! More
Overall great experience As soon as I walked in the doors, I felt very welcomed by every person in the building. Everybody was very helpful and accommodating. The vehicle sele As soon as I walked in the doors, I felt very welcomed by every person in the building. Everybody was very helpful and accommodating. The vehicle selection was fantastic also, all different options and styles of each model. The salesman I had, Corey Taylor, was extremely helpful and made the whole process quick and painless More