Caskinette Ford
Carthage, NY
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We shopped the internet nationally to find a 2019 flex with low miles in great shape and Caskinette hit the mark and were very nice to work with. We live 260 miles away and their price still made the trip with low miles in great shape and Caskinette hit the mark and were very nice to work with. We live 260 miles away and their price still made the trip worthwhile. We committed to selling them our vehicle and purchasing the Flex sight unseen except for the online pictures. The salesman Jess was easy to talk to and never pushed us on the sale. I usually buy used vehicles to get the most value for my dollars, they did not misrepresent this car , we are very satisfied.We have a 2014 Buick Encore and when I want to upgrade I will check Caskinette's inventory. Thanks Mike Zotter and family More
I flew in from Maine to purchase a 2017 F250. Salesman was great and had the truck delivered to the airport for me. I hopped in an away I went 11 hours to home in my slightly used beautiful diesle truck! was great and had the truck delivered to the airport for me. I hopped in an away I went 11 hours to home in my slightly used beautiful diesle truck! If only I knew..... Stopped at Tim Hortons to get a coffee in the drive-thru and noticed the drivers window made weird squeeking noises going up and down. 2 weeks later it failed in the. down position. On the way home I got stopped and warned by police as my transport plate (hung in the tinted back window was not visible) Check engine light came on, and DEF warning came on as half empty. Once home I really had a chance to look at the truck. Cab carpet had weird white dried powder on the back carpet around the seats. Behind the drivers door the carpet was peeled back and left (I assume when the techs removed the truck rack/lighting wires?). Two plugs in the back of the truck bed were missing as well. Clearance light on the passenger side mirror was cracked and repaired with dirty gray silicone caulking... Anyway on and on it goes. I just tried to register the truck at my town office and the clerk said that a title company from Jupiter Florida had already registered my trucK! xxx? I have no idea what is going on. Called Caskinette today. Put on hold, then told that the 'manager' would call me back. Nothing. Do not purchase from these guys. They do not care! I even emailed the owner when I got his complimentary 'free oil change' email and of course - no reply. So I printed my letter and mailed it to him. Lets see what happens. I am very saddened. I am a working guy, not wealthy, I saved and waited to buy this truck. This stinks! More
Great experience To say that buying a vehicle from Caskinette Ford was a great experience is an understatement. If your looking for high character people to buy a car To say that buying a vehicle from Caskinette Ford was a great experience is an understatement. If your looking for high character people to buy a car/truck from, then don't hesitate. Jess was fantastic to deal with in every step of the process. Other dealers should take note, can't say enough good things. More
outstanding service, best place around. All around the best place to buy and to service your vehicle. Tom and his staff in the service department are top notch. Sales department is out stand All around the best place to buy and to service your vehicle. Tom and his staff in the service department are top notch. Sales department is out standing and they have the most repeat customers in the market. More
Great Dealership Jenna has always been great to my wife and I. She is always punctual and displays no pressure. Bryan Staab was also helpful chipping in. We have d Jenna has always been great to my wife and I. She is always punctual and displays no pressure. Bryan Staab was also helpful chipping in. We have dealt with Jenna for many years and always look forward to seeing her. More
To say I’m happy is an understatement! Beyond pleased with our service! The vehicle is exactly what we wanted, and Travis did any amazing job! He went above and beyond for us! It wasn’t abo Beyond pleased with our service! The vehicle is exactly what we wanted, and Travis did any amazing job! He went above and beyond for us! It wasn’t about the sale, it was about the service! Travis drove over an hour (one-way) to personally deliver our car! He then took the time to show me the new features and ensure I was comfortable before he left! This is our third purchase from Caskinette’s, but our first time having a vehicle personally delivered! I can see why Caskinette wanted Travis on the sales floor! Between Travis and Bob (manager), we got a great deal and awesome service! More
Casual experience This is my second vehicle I have purchased from Caskinet's and will most likely always will for any other vehicle. There is no pushy salesmen, they t This is my second vehicle I have purchased from Caskinet's and will most likely always will for any other vehicle. There is no pushy salesmen, they take their time with you to find the best vehicle for your needs. Travis did an awesome job with me. I also always take me vehicle to them for inspections and repairs Long with oil changes. The waiting room is relaxing too. Thankyou Caskinet's for a pleasant experience. More
Dishonest dealership Very disappointed with this dealership. They lied to me on the phone about a rebate just to get me in the dealership. I was upside on my trade and was Very disappointed with this dealership. They lied to me on the phone about a rebate just to get me in the dealership. I was upside on my trade and was hoping to get that covered by the rebates. Over the phone I was told they could definitely help me and the rebates will cover almost over it. I went to the dealership the next day and the salesman had no idea what was going on. He had me test drive a car that would never work for my situation. He then wanted me to buy the car and kept going on and on about it knowing very well the deal would never work. To me, this is not a very honest dealership. I understand they want to make money, but I just wish they were honest with me from the beginning. I hate the fact they wasted my time. This is not a dealership I trust and will not be going back. I will also not be recommending this dealership to anyone. More
Oh boy! Never would I have imagined driving such a truck. Thank you Travis, you made it a great experience. There were other salespeople who were so helpful a Never would I have imagined driving such a truck. Thank you Travis, you made it a great experience. There were other salespeople who were so helpful as well. Definitely worth the drive. More