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Casey Toyota - Service Center

Williamsburg, VA

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92 Reviews

92 Reviews of Casey Toyota - Service Center

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October 31, 2014

Excellent Service I've dealt with Michael twice now and he is outstanding. Professional, friendly and just overall great! Will be coming back for all my auto repair nee More

by Jrod0125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 03, 2014 -

Casey Toyota responded

We are happy to hear that you have enjoyed working with Michael! Thank you for your kind feedback and we look forward to having you back next time as well!

October 24, 2014

Very satisfied I brought my car in for an oil change and worked with Mike Smith. Mike was extremely easy to work with, courteous, honest and eager to help me. This w More

by athoma83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 27, 2014 -

Casey Toyota responded

We're glad you had such a positive experience working with Mike! Thank you for your kind words about him and we look forward to seeing you next time!

October 02, 2014

A great experience I brought my Lexus RX to Casey for service. Mike Smith was my service contact. I found him to be professional, friendly, and he treated me as if I w More

by evans73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 03, 2014 -

Casey Toyota responded

It makes us proud to hear that Mike treated you well and earned your trust! Thank you for giving Casey the chance to take care of you and your vehicle. We look forward to working with you more in the future!

September 18, 2014

Excellent service with integrity Casey Toyota and Michael Smith took care of my van through a costly and long repair. This group is trustworthy and fair, and Michael gives service wit More

by anne.fernando.14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 19, 2014 -

Casey Toyota responded

Anne, it's great that Michael and our team helped get your vehicle running properly again and that you received excellent customer service. Our customers are our top priority and we are happy you enjoyed your experience. Thank you for your kind words and we hope that you will be back!

September 17, 2014

Best car service ever! Paul Dills, the manager, dealt with the issues on my car swiftly and professionally. Mike Smith, the tech. had the same attitude. Both gentleman wa More

by Christina Z
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 19, 2014 -

Casey Toyota responded

Casey truly cares about their customers and we do our best to make sure you leave satisfied with your experience! It's great to hear that you did and that you trust us to help maintain your vehicle. See you next time!

September 17, 2014

Friendly and Efficient Mike was very attentive and wanted to make sure that my questions were answered to my satisfaction. He went the extra mile by having the maintenance w More

by DAP1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Hershey
Sep 19, 2014 -

Casey Toyota responded

Thank you for taking the time to share your feedback on your experience with Mike and George! We're happy that they both made sure you understood what was going on and answered your questions. Please let us know of anything else you may need!

September 04, 2014

Excellent Customer Service Team I recently brought in my car for a standard oil change & tire rotation. I waited while they did the work. Beautiful facility. Prompt service - they More

by Andrea Hunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 11, 2014 -

Casey Toyota responded

We're happy to hear that you enjoyed our waiting area and had an overall positive experience! We apologize for any inconvenience caused with the glove compartment but are glad it got resolved quickly and to your satisfaction. It makes us proud that you felt so well taken care of and we hope to continue this into the future!

August 29, 2014

Easy, professional and comprehensive service My appointment went smoothly from start to finish. I felt like my concerns were listened to, addressed and the service team went above and beyond thei More

by hoffmancr7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 02, 2014 -

Casey Toyota responded

We're glad you felt listened to and well taken care of! Our customers deserve the best and we are happy to have provided you with a positive experience. Thank you for coming to Casey and we look forward to having you back!

August 29, 2014

Top of the line professionalism Mike and the entire team at Casey Toyota made my experience absolutely wonderful! I felt like royalty from the beginning to the end. They are professi More

by nicnack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 02, 2014 -

Casey Toyota responded

We're happy that Mike and our team made your experience such a positive one! It's great that you enjoyed your time here and that the staff was so helpful and friendly. Your recommendation is appreciated and we hope to see you back soon!

August 22, 2014

Outstanding service and honesty! You guys rock! I received outstanding service by Michael Smith at Casey Toyota! He was honest and fair! I did not feel like that I was being given the More

by therealluigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 25, 2014 -

Casey Toyota responded

We want our customers to be able to trust us so we do our best to give honest, fair recommendations on their vehicles to keep them maintained to their full potential! Thank you for coming to Casey for your needs and for sharing this review. It makes us proud to hear that you'll continue coming to us for your needs and we look forward to having you. See you next time!

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