Casey Toyota - Service Center

Great service team Had remote start installed on my 2014 Sequoia and the Toyota Care free service work. Kim at service scheduling was very helpful and made everything se Had remote start installed on my 2014 Sequoia and the Toyota Care free service work. Kim at service scheduling was very helpful and made everything seamless with a loaner car. All the paperwork was asked for ahead of time so I was able to fly right through the process. Mike in service got me hooked up and everything was done before the time promised. I was running a few minutes late and they were patient enough to wait on me with a smile despite the inconvenience. Highly recommend this location but I hear all of Casey's locations are top notch. Oh, and the loaner was a brand new Tundra, can't beat that. I'll be back. More

Timing Belt Replacement Just a good experience with Casey on my Highlander's new timing belt, water pump replacement. I had a coupon for a discount and they took the money of Just a good experience with Casey on my Highlander's new timing belt, water pump replacement. I had a coupon for a discount and they took the money off the bill, did a great job, and one of the employees even vacuumed the car. My service guy was Mike Smith. Very knowledgeable, friendly and got back to me when I had questions. More

it was awesome and would recommend to anyone I live in Hampton and will travel to Williamsburg to have my truck worked on. Everyone there is so friendly and helpful. I have been put on Michael' I live in Hampton and will travel to Williamsburg to have my truck worked on. Everyone there is so friendly and helpful. I have been put on Michael's team and he was very helpful and friendly and kept me posted to how long of a wait I had. Michael is a very people person and helps you out as much as he can. I will recommend going to Casey Toyota and working with Michael to anyone that ask. More

Excellent Service I've dealt with Michael twice now and he is outstanding. Professional, friendly and just overall great! Will be coming back for all my auto repair nee I've dealt with Michael twice now and he is outstanding. Professional, friendly and just overall great! Will be coming back for all my auto repair needs. More

Very satisfied I brought my car in for an oil change and worked with Mike Smith. Mike was extremely easy to work with, courteous, honest and eager to help me. This w I brought my car in for an oil change and worked with Mike Smith. Mike was extremely easy to work with, courteous, honest and eager to help me. This was my first visit to Casey Toyota and I will be back ! More

A great experience I brought my Lexus RX to Casey for service. Mike Smith was my service contact. I found him to be professional, friendly, and he treated me as if I w I brought my Lexus RX to Casey for service. Mike Smith was my service contact. I found him to be professional, friendly, and he treated me as if I was his only customer. I brought the vehicle in for service I thought I needed, but Mike said he would have the vehicle checked to see if I really needed the repairs. To my surprise and satisfaction the repairs were not needed, saving me quite a bit of money. He has earned my trust and future business. More

Excellent service with integrity Casey Toyota and Michael Smith took care of my van through a costly and long repair. This group is trustworthy and fair, and Michael gives service wit Casey Toyota and Michael Smith took care of my van through a costly and long repair. This group is trustworthy and fair, and Michael gives service with integrity, energy, timeliness and care. Great group! More

Best car service ever! Paul Dills, the manager, dealt with the issues on my car swiftly and professionally. Mike Smith, the tech. had the same attitude. Both gentleman wa Paul Dills, the manager, dealt with the issues on my car swiftly and professionally. Mike Smith, the tech. had the same attitude. Both gentleman wanted nothing more than to make sure I was completely satisfied with the work that was done. They explained the work situation to me in detail. I am extremely fussy about taking good care of my car.......and so were they! How great is that!! More

Friendly and Efficient Mike was very attentive and wanted to make sure that my questions were answered to my satisfaction. He went the extra mile by having the maintenance w Mike was very attentive and wanted to make sure that my questions were answered to my satisfaction. He went the extra mile by having the maintenance worker, George Hershey, talk to me and explain about issues I was having. Both were very knowledgeable and efficient in helping resolve my issues. More

Excellent Customer Service Team I recently brought in my car for a standard oil change & tire rotation. I waited while they did the work. Beautiful facility. Prompt service - they I recently brought in my car for a standard oil change & tire rotation. I waited while they did the work. Beautiful facility. Prompt service - they did forget to put the glove compartment back after checking my filters, which caused some issues. However, Mike brought the car back in and took care of the issue and treated me like a 5 star VIP customer. I felt very well taken care of. Mike & his team go above & beyond in customer service. More