Casey Toyota - Service Center

Wonderful Service I've taken my car to Casey on a few occasions and each time has been very pleasant. The staff are always friendly and the service is top-notch (if a l I've taken my car to Casey on a few occasions and each time has been very pleasant. The staff are always friendly and the service is top-notch (if a little expensive). They have earned a repeat customer and frequent recommender. More

Fast Resolution I have been going to Casey Toyota since we moved to Williamsburg this year, and their service team has always been prompt and attentive to our require I have been going to Casey Toyota since we moved to Williamsburg this year, and their service team has always been prompt and attentive to our requirements. More

This is not a dealership service department that I trust. 3 different service visits leaves me in a state of wondering how many other people have had similar experiences. I have left feeling decieved concerni 3 different service visits leaves me in a state of wondering how many other people have had similar experiences. I have left feeling decieved concerning charges and service work upon these visits. I will drive many miles to another Toyota dealer for service needs. Yes,California, if necessary! I will not be returning to buy a car or for service. We own three Toyota's. I guess I need to visit the Rip Off report website next to complete the whole story! I would have entered zero stars if allowed. More

Great Service Dept. I am very pleased with the excellent service provided by Casey Toyota Williamsburg. Nearly two years of courteous and competent service on my car. I I am very pleased with the excellent service provided by Casey Toyota Williamsburg. Nearly two years of courteous and competent service on my car. I highly recommend them. More

Friendly, non pushy Casey Toyota offers free State inspections. It was a nice surprise. They did not push me to have the work they recommended performed. I will be bac Casey Toyota offers free State inspections. It was a nice surprise. They did not push me to have the work they recommended performed. I will be back. Thank you, Casey Toyota. More

Lexis was so pleasant to work with from the moment I arrived This dealership is very organized and efficient, even down to the shuttle. The entire team was very courteous and interested in me having a positive e This dealership is very organized and efficient, even down to the shuttle. The entire team was very courteous and interested in me having a positive experience. Lexis was a pleasure to work with. She was knowledgable and kept me informed. I have had a positive experience over the years at this dealership but for some reason the service just seems to get better all the time. I hope Lexis stays around. She is a real asset. More

Casey Toyota Service Their service dept. is first-rate -- courteous, professional, and efficient. They are very good at completing service quickly for those who decide to Their service dept. is first-rate -- courteous, professional, and efficient. They are very good at completing service quickly for those who decide to wait, as I often do. I highly recommend them. More

Always professional I came to the service department without an appointment because of a "check engine" light. I usually deal with Shawn but he was off that day. The ser I came to the service department without an appointment because of a "check engine" light. I usually deal with Shawn but he was off that day. The service team is professional and efficient. It turned out to only be a cracked hose. They fixed the problem and had me back on the road feeling satisfied that the car was again in good working order. More

Rescuing a kitten George did a great job in rescuing a kitten stuck behind the dashboard. I came in unannounced and he went to work immediately. Thank you. Beverly George did a great job in rescuing a kitten stuck behind the dashboard. I came in unannounced and he went to work immediately. Thank you. Beverly McLoughland More

They put the customer first! Great Service Team. Came in at appointed time late Friday afternoon before July 4th weekend and learned they were backed up and it would take an hour Great Service Team. Came in at appointed time late Friday afternoon before July 4th weekend and learned they were backed up and it would take an hour and a half to change the oil in my van. To my surprise, my service rep, Lexis, called my name in less than an hour. She had made the effort to rearrange some schedules to get someone on my car earlier than expected, which I greatly appreciated as I live 40 minutes away and had to be home for a dinner party. Yea Lexis and Yea Casey Toyota! More