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Casey Toyota - Service Center

Williamsburg, VA

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94 Reviews

94 Reviews of Casey Toyota - Service Center

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March 10, 2018

Outstanding experience everytime Casey Toyota is the ONLY dealership that I will go to because of the quality of work and hospitality that I receive. My family and I really feel at ho More

by JoshL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexis Hall
Mar 12, 2018 -

Casey Toyota responded

Thank you for your review, Josh! We are dedicated to ensuring every customer feels comfortable with choosing from our quality lineup of KIA's. Our job is not complete until a customer walks away with a positive experience. Thank you for your time, have a great day!

March 03, 2018

Excellent experience I am completely satisfied with the customer service, timeliness, and quality of work from Casey Toyota’s service team. I would definitely recommend t More

by Campbelltr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexis Hall
Mar 05, 2018 -

Casey Toyota responded

We are glad to hear that you enjoyed your time at Casey Toyota! Our team works hard to make sure every customer has a positive experience and finds the quality they deserve. Thank you for your time, give us a visit for any further inquiries you may have! Have a great day.

December 28, 2017

Routine Maintenance Lexis Harrell is truly a customer service practitioner; she is friendly, knowledgeable, and will work to ensure that you are informed throughout the e More

by tlindfors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexis Hall
Dec 28, 2017 -

Casey Toyota responded

We are thrilled to know you enjoyed your experience with us! Lexis and the crew at Casey Toyota provide an expertise and warmth that aspire to make every visit memorable. We're glad to have helped and hope to see you again for any further inquiries. Have a great day!

October 12, 2017

279000 miles and it keeps going I just took my 2007 Prius in for service. It has been a reliable vehicle and I’m convinced that this is due in large part to the high quality service More

by Lou53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexis Hall
Oct 16, 2017 -

Casey Toyota responded

Thanks for the rating! Your feedback is appreciated greatly because with it, we are able to better the experience of all our customers. Please feel free to come back for any of your automotive needs and we hope you have a great day!

October 05, 2017

Problem solved. It was time for an oil change and tire rotation. Lexis mentioned that it was recommended that the rear differential fluid be changed. Since I had not More

by Gary Enderle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexis Hall
Oct 16, 2017 -

Casey Toyota responded

Thanks for the review, Gary! We are so glad you found the experience enjoyable here at Casey Toyota. We’re sure our staff enjoyed catering to your needs as much as you enjoyed your experience. If you're in need of anything vehicle related, don't hesitate to contact us.

October 01, 2017

Service for my 4- Runner The service department was very professional and courteous. The service department also had a quick turnaround with doing the required repair for my v More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Reynold
Oct 16, 2017 -

Casey Toyota responded

Thank you for the rating, Lou! We're very pleased to know that we were able to make your experience with us great. Thank you for giving us this review, we appreciate hearing customer feedback. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

August 24, 2017

Thank you! After today's visit at Casey Toyota, I will be returning thanks to Brandon's calmness, understanding, and ability to answer all my questions. Having a More

by Pinky22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Gist
Aug 24, 2017 -

Casey Toyota responded

Thank you for the rating! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you again in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

July 06, 2017

Brakes On a previous visit to Casey Toyota, Lexis Harrell, my service rep., said I would need rear brakes soon. When they started to grab, I made an appointm More

by Gary Enderle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lexis Hall
Jul 07, 2017 -

Casey Toyota responded

We are ecstatic to hear that our team was able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable and quick to answer questions. We believe that our customers are our top priority and we will go above and beyond to deliver this. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future.

March 23, 2017

Excellent Service Lexis has always made sure that I and my cars are always properly and efficiently taken care of. She is very considerate and caring. Thanks. More

by Nathaniel Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexis Hall
Mar 23, 2017 -

Casey Toyota responded

Nathaniel, we are happy to hear that Lexis was able to provide you with great customer service. Our associates strive to provide the best and most efficient customer service possible. We're glad we were able to meet those expectations for you. We look forward to helping you with any automotive needs you may have in the future. Have a wonderful day.

March 11, 2017

Great Service Lexis is always cheerful and helpful. The work on my car has been done promptly. The car mats that I ordered were in the next day. She makes gettin More

by MEK
Recommend Dealer
Yes
Employees Worked With
Lexis Hall
Mar 13, 2017 -

Casey Toyota responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Lexis was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!