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Casey Toyota
Williamsburg, VA
390 Reviews
Visit the state-of-the-art Toyota Scion dealership next to Great Wolf Lodge! 26 service bays, modern customer lounge, free Wi-Fi, courtesy car wash, paintless dent repair on site, and more! Huge selection of new Scion and Toyota cars, trucks & SUVs, plus all pre-owned makes and models that you are looking for! We also offer the Casey Carefree Guarantee - a 2 yr/200K limited warranty on every pre-owned vehicle we sell. This also includes oil changes and loaner vehicles. See salesperson for details.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 390 reviews
March 09, 2020
Best car buying experience I have ever had Miles and Jake were amazing they took the time to work with me and were very patient. I had an idea of what I wanted, but wasn't exactly sure. They bo Miles and Jake were amazing they took the time to work with me and were very patient. I had an idea of what I wanted, but wasn't exactly sure. They both took extended care to show me a wide range of options without being pushy or aggressive to wrap up a sale. Miles was amazing in his ability to go and work with finance to find me the best rate possible better than I had ever expected. Jake was a top tier salesmen friendly, non-aggressive, and informative on each car shown to me.Not that I will need a car anytime soon because they found me exactly what I wanted, but Casey Toyota has earned a customer for life. More
by pauldohren
March 04, 2020
Everyone we came in contact with at Casey Toyota was very nice and professional. Outstanding service and it was a pleasure working with them in purchasing my new car. nice and professional. Outstanding service and it was a pleasure working with them in purchasing my new car. More
by Ndkline38
March 02, 2020
Great Group of People The team was on point with knowledge, customer service, and had a lot of patience. Everyone there had a great personality and we enjoyed the entire e The team was on point with knowledge, customer service, and had a lot of patience. Everyone there had a great personality and we enjoyed the entire experience. They weren't pushy and made the process smooth. I feel really good about my purchase and love my car! Awesome team ya'll! I would definitely recommend this one! More
by nudelz1232000
February 09, 2020
Worked with Lisa when buying my new Camry. I’ll tell ya, I’m pretty impressed with this dealership, they went above and beyond to get me the financing rate I needed. Lisa, made it all happen. She is their b I’m pretty impressed with this dealership, they went above and beyond to get me the financing rate I needed. Lisa, made it all happen. She is their best sales person, I highly recommend her. In the past, it’s taken hours to close the deal in the dealership. Five minutes in the financing office. There wasn’t any pressure to buy all the extras. Thank you Casey Team. More
by mcumbow
February 05, 2020
Great Customer Service Lanny goes above and beyond providing customer service. If you have any questions or concerns Lanny can find a resolution. Casey Toyota should be prou Lanny goes above and beyond providing customer service. If you have any questions or concerns Lanny can find a resolution. Casey Toyota should be proud to have a Sales Manager that is a good role model for their staff. More
by Doug
Employees Worked With
Lanny Phillips
February 04, 2020
Professional, responsive, easy to work with, GOOD PEOPLE Everyone was very professional, responsive, easy to work with, GOOD PEOPLE, good listeners, willing to negotiate..Even though we live in Richmond and Everyone was very professional, responsive, easy to work with, GOOD PEOPLE, good listeners, willing to negotiate..Even though we live in Richmond and it will be necessary to drive to Casey in Williamsburg for service, the people at Casey will work to ensure this drive is a good experience for us. More
by margate
January 30, 2020
Great Service! This was my first time buying a car and I was very anxious going in because I was assuming the employees would try to sell me something way over my bu This was my first time buying a car and I was very anxious going in because I was assuming the employees would try to sell me something way over my budget. I worked with John Householder and he put me at ease every time I went into the dealership. He assured me there was nothing to be anxious about as he would walk me through every step to make sure I understood what was going on. If and when I go back to this dealership in the future, I will definitely request to work with John! More
by mikaylakennell
January 28, 2020
Excellent customer service. We had a very positive buying experience with Casey Toyota. Our salesperson, Lisa DeVore, was responsible for that. She was very easy to build a rappo We had a very positive buying experience with Casey Toyota. Our salesperson, Lisa DeVore, was responsible for that. She was very easy to build a rapport with from the first day we worked with her. She did not pressure or rush us, was quick and clear with all her communications, and was very attentive to our car needs. The final price was what we had negotiated, with no surprises. Lisa provided us with a first rate experience, and we would return to her in the future. More
by SueB
Employees Worked With
Lisa DeVore
January 26, 2020
John Householder was great. He is informative, friendly and true to his word. He is an asset to your dealership. I would definitely recommend Casey Toyota to friends and family. and true to his word. He is an asset to your dealership. I would definitely recommend Casey Toyota to friends and family. More
by donnaburress123
Employees Worked With
John Householder
January 16, 2020
Maria provided excellent customer service to me and my husband and helped tremendously in purchase new car. Very knowledgeable and super nice!Thank you’re husband and helped tremendously in purchase new car. Very knowledgeable and super nice!Thank you’re More
by Anna L
Employees Worked With
Mariia Lysa
