Casey Toyota

Very easy and straight forward. I found this dealership to be very efficient, organized, and very professional. Questions were answered diligently and knowledgeable. I liked how th I found this dealership to be very efficient, organized, and very professional. Questions were answered diligently and knowledgeable. I liked how there was no problem taking the vehicle to Richmond to get it inspected by my own mechanic with 24 hrs. to bring it back. I was rushed the same day at another dealership where I had to bring it back the same day before closing. Ron Lassiter disclosed information when something wasn't right to make sure there were no surprises in the end. Good business. More

Great experience!Mark Turner helped me get 2020 Hybrid Camry I worked with Mark Turner when buying my new 2020 Hybrid Camry. I’ll tell you I’m pretty impressed with this dealership, they went above and beyond to I worked with Mark Turner when buying my new 2020 Hybrid Camry. I’ll tell you I’m pretty impressed with this dealership, they went above and beyond to get me the financing rate I needed. Mark Turner, made it all happen. He is their best salesperson, I highly recommend him. In the past, it’s taken hours to close the deal in the dealership. Five minutes in the financing office, Danny is amazing. There wasn’t any pressure to buy all the extras. Thank you Casey Team. More

Legendary Customer Service My husband and I started out a couple of months ago shopping for a vehicle. I knew where I was going to buy and had a special vehicle in mind. I mad My husband and I started out a couple of months ago shopping for a vehicle. I knew where I was going to buy and had a special vehicle in mind. I made a call or two and to,d them I was t quite ready to nut but when I was I’d call. Lisa DeVore was recommended to be my sales rep via a friend. So, I knew I wasn’t going to deal with anybody else but her. Lisa made this whole experience a dream! She was kind, courteous and very attentive to what we were looking for! We made a final decision on a Lexus and Lisa explained everything to us in detail! She came in on her day off to talk to us about the vehicle we wanted. We didn’t even buy that day and she remained professional the entire time. We came back yesterday and bought the vehicle and it was smooth sailing all because of Lisa! Thank you Lisa from the bottom of our hearts for making this experience great!,,, More

We had a great experience. Our sales person showed us everything they had that we specifically looking for and wasnt pushy at all. She never once tried to push us toward a more expensive model. She was k everything they had that we specifically looking for and wasnt pushy at all. She never once tried to push us toward a more expensive model. She was knowledgeable and very friendly. The rest of the staff were great as well and the entire experience was quick, painless, and wonderful. More

Lisa is excellent and gets it done! She is professional Lisa is excellent and gets it done! She is professional and does a great job of getting the right truck and connects you with the people that can hel Lisa is excellent and gets it done! She is professional and does a great job of getting the right truck and connects you with the people that can help with mods!!!! More

Best Car Buying Experience I have never been a fan of buying a car but my recent purchase from Casey has been a game changer! My salesman, John Householder, made the experienc I have never been a fan of buying a car but my recent purchase from Casey has been a game changer! My salesman, John Householder, made the experience very pleasant. He was attentive to what I was looking for in a vehicle and what my price range was. He listened and was not pushy in any way and very politely answered my endless questions. There was never any pressure which made it a very relaxed and pleasant experience from start to finish. The entire process was smooth and easy from choosing the vehicle, to taking care of the purchase papers with finance, to driving off the lot with a huge smile on my face. If you want a pleasant car buying experience, please give Casey Toyota and John a chance. I was completely satisfied and impressed with his professional and personal care. More

GREAT JOB!! Mr. Turner and Miles were great to work with. Great and friendly service. I couldnt ask for anything more. They got me a great deal and couldnt be ha Mr. Turner and Miles were great to work with. Great and friendly service. I couldnt ask for anything more. They got me a great deal and couldnt be happier. Thanks guys! More

Jake was an awesome salesman. He was very knowledgeable and answered all the questions I had. He was patient and was not pushy at all! We appreciated all he did for us! Highly recommend you ask for him if and answered all the questions I had. He was patient and was not pushy at all! We appreciated all he did for us! Highly recommend you ask for him if you are looking to purchase a vehicle!! More

Hi,Casey Toyota is the best in Customer SupportShawn Casey takes care of everything well.He told me that they match other guides.Never knew that. Casey takes care of everything well.He told me that they match other guides.Never knew that. More

Excellent Experience Lisa was an absolute pleasure to deal with throughout the entirety of our experience. My wife and I had a loose idea of what we desired, and Lisa was Lisa was an absolute pleasure to deal with throughout the entirety of our experience. My wife and I had a loose idea of what we desired, and Lisa was there to guide us to a vehicle that suited our needs perfectly. She utilized her wealth of knowledge on Toyota vehicles/service and her inviting, warm personality to make the car purchase a simplified and fun experience. I must also toss praise to the rest of the staff, everyone maintained a professional and simultaneously friendly presence. Would absolutely recommend to anyone in the market for a new or preowned vehicle. More