Casey Toyota

Upon arrival at the dealership, Kevin immediately offered his assistance on how to best address our needs for a replacement vehicle that has served our family well for 12 years. Our situation was par offered his assistance on how to best address our needs for a replacement vehicle that has served our family well for 12 years. Our situation was particularly challenging as we've been struggling between an SUV, sedan with better gas mileage and the vehicle that met the upgrades (such as heated seats for the wife and the torque for the husband and the budget for us both). Kevin honed in on the exact vehicle to meet those needs and closed a 2-month exhausting seach in a short timeperiod. Impeccable service! Thanks Kevin! The Ousey's More

We went to Casey Toyota initially to gather information and discuss options. Kevin was friendly and helpful in showing us options on that first day. He answered all our questions and facilitated test dri and discuss options. Kevin was friendly and helpful in showing us options on that first day. He answered all our questions and facilitated test drives of several vehicles. He helped us compare specific features that were important to us and let us know when the 2014 trucks came in. Throughout the process we appreciated the fact that Kevin kept us informed without being pushy. He was straightforward and knowledgeable and made the process easy for us. All of the Casey employees we encountered were polite and friendly and we never felt that we were being pressured to make a decision, which we very much appreciated. More

From the first moment we stepped into the dealership we were treated with kindness and respect by everyone! We dealt mostly with Mr. Hobbs, and couldn't have asked for a better person to work with. He ex were treated with kindness and respect by everyone! We dealt mostly with Mr. Hobbs, and couldn't have asked for a better person to work with. He explained every aspect of our car search and purchase. We drove away with our new Toyota Prius with confidence and pleasure. We hope to enjoy our car for many, many years. More

My daughter bought her first car from this dealership. Kevin Reichert was our salesman. He went above and beyond to get my daughter in her first car. She had no credit, and she was a first time buyer. He Kevin Reichert was our salesman. He went above and beyond to get my daughter in her first car. She had no credit, and she was a first time buyer. He was so very helpful with every aspect. It is a wonderful, safe, economical Ford Focus. She loves it, as we do too. We visited the dealership twice, on the second visit, she left with her new car. Kevin did not waste one minute of our time, he is very thoughtful and pleasant to do a deal with. It is nice to go into a dealership and feel so welcomed, and treated so nicely. No doubt we are returning to him for our son and his first car! I would rate the whole experience a with a 10, being the highest. Through the whole car buying experience, Kevin always had a smile. That is such a bonus, and we are very glad we chose to go there. My husband and I recommend this dealership, and Kevin too. Thank you so much! A very happy customer, Suzy Davis More

Allen was very professional and extremely helpful in providing invaluable information concerning the 2013 Highlander. He did not pressure my wife and I to make a purchase and made us very comfortable. H providing invaluable information concerning the 2013 Highlander. He did not pressure my wife and I to make a purchase and made us very comfortable. However, Allen was very courteous and answered all questions with technical expertise. In fact, he showed us that he was very knowledgable about the intricate electronic, mechanical, and cosmetic details concerning the 2013 Highlander. We were very impressed with Allen's customer service demeanor but most of all with his honesty and attention to detail. We were sold on the Highlander's capabilities and technical superiority over other SUV's. We can only say the Allen exceeded our expectations of the "usual" automobile saleman's demeanor. We would gladly buy another Toyota from him in the future and would wholeheartedly recommend Casey Toyota-Scion to our friends and family. More

My son's Toyota 4Runnner was brought in for an oil change and a light bulb was also changed in signal light when serious electrical problems were found. The vehicle was in an accident two years ago a change and a light bulb was also changed in signal light when serious electrical problems were found. The vehicle was in an accident two years ago and repairs were done at a Toyota dealership in Harrisonburg, VA. The repairs were done with substandard replacements. We met Colby Wright ("Harr"), our service consultant who went above and beyond to help us with our situation. She made sure we had detailed estimates for insurance reimbursement, scheduled appt.'s that worked with our limited schedules, arranged a loaner vehicle for service and body shop visits, and was always courteous and professional! She is a true asset to The Casey Toyota Group! We would also like to send a special Thank You to Paul Sledge, with the Body Shop for arranging a special weekend pick-up of the vehicle since our work schedule during the week is so limited. More

Allen was great to work and helped us buy a car we are very happy with. Very friendly and no high pressure pitch. We'd work with him again. very happy with. Very friendly and no high pressure pitch. We'd work with him again. More

Allen was great. He had a good sense of humor and was very patient.I would work with him again to get a future vehicle. very patient.I would work with him again to get a future vehicle. More

We are just starting our search for a new car, and Casey Toyota was our first visit. Allen was great; he was very patient with our questions and very knowledgeable. We will definitely go through Allen if Toyota was our first visit. Allen was great; he was very patient with our questions and very knowledgeable. We will definitely go through Allen if we buy a Toyota--my wife and I recommend him highly. More

I will request Katie ALL the time; C/S skills need to be duplicated to other employees. I strive to find places with good customer service; I did, Thanks Katie. duplicated to other employees. I strive to find places with good customer service; I did, Thanks Katie. More