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Casey Toyota

Williamsburg, VA

3.6
390 Reviews
Visit the state-of-the-art Toyota Scion dealership next to Great Wolf Lodge! 26 service bays, modern customer lounge, free Wi-Fi, courtesy car wash, paintless dent repair on site, and more! Huge selection of new Scion and Toyota cars, trucks & SUVs, plus all pre-owned makes and models that you are looking for! We also offer the Casey Carefree Guarantee - a 2 yr/200K limited warranty on every pre-owned vehicle we sell. This also includes oil changes and loaner vehicles. See salesperson for details.
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601 E. Rochambeau Dr.

Williamsburg, VA

23188

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Showing 390 reviews

March 13, 2014

The highest form of any customer satisfaction metric is whether or not a customer repeats an establishment. This was my seventh (7th) car purchased from a Casey dealership and based on my last experience, More

by ermatwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2014 -

Casey Toyota responded

Wow that is awesome to hear! Thank you for trusting us and continually choosing Casey. We truly appreciate your business and hope we can always be consistent in satisfying your needs. Looking forward to seeing you next time!

March 11, 2014

Casey Toyota Scion - Williamsburg, Virginia (TOP NOTCH - VERY PROFESSIONAL - OUTSTANDING CUSTOMER SERVICE) I would highly recommend anyone looking for a vehicle to stop by Casey Toyota Scion in Willi More

by afobbs65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs. Katherine Gilbert and technician Mr. Dan A Tuck III, Miles Casey
Mar 12, 2014 -

Casey Toyota responded

Anthony, it makes us so proud to hear that Miles and our staff were so helpful and courteous to you! Our customers should never feel pressured or uncomfortable when purchasing so it's great Miles and our sales team could assist you in a caring way to help you get the best deal for the perfect vehicle. We are happy to hear that Katherine could provide the same kind of service to you and continue your great experience at our dealership. We appreciate your kind words and look forward to working with you more in the future!

March 05, 2014

Just bought a 08mustang from Casey 2 days ago . And I never felt so comfortable at a dealership. Miles never tried to make me do anything I didn't want to. I gave him a price range and he never went over More

by tayhenmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Casey
Mar 07, 2014 -

Casey Toyota responded

We are proud to hear that Miles could help you to feel comfortable and confident in your purchase! We are happy that he could give you a great experience and we hope you enjoy your Mustang. Please come back and see us for any future needs!

March 04, 2014

Casey Toyota made the purchase of my 2014 Toyota Tundra 1794 Edition a great experience. Robert Hobbs and the entire team made me feel like a special customer. Robert has continued to follow up with me aft More

by Roadking1
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Mar 07, 2014 -

Casey Toyota responded

We are so happy that Robert and our entire staff made your car buying process an enjoyable one! We believe that it should be a pleasant experience that the customer can walk away from feeling confident in their purchase. We also believe that follow up is very important and are glad we could provide that. We truly look forward to working with you again in the future!

February 28, 2014

The experience was awesome from the moment I walked through the doors to the moment I sat down on one of the chairs to talk about my interest in the car I wanted. Michael and the other employees made m More

by Sandraaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Feb 28, 2014 -

Casey Toyota responded

We are so glad to hear about your recent positive experience at Casey Toyota! It makes us proud to hear that they could provide you with great customer service and get you into the perfect vehicle. Our customers' satisfaction is our top priority and we're so happy you felt this way. Please come back and see us for any needs in the future!

February 25, 2014

I had a good experience purchasing a Used Highlander from Casey. Do your homework first (check current pricing for the vehicle you are looking for) and these guys will work with you to get a good price. They More

by waydewood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Reichert
Feb 27, 2014 -

Casey Toyota responded

We are so happy to hear you enjoyed your experience at Casey Toyota! It's great that we could help you find the perfect car and the right price. Thank you for taking the time to write this review. We hope to work with you again in the future!

February 02, 2014

My wife and I went in to look at new or used cars. Kevin was great as he showed us numerous cars and SUVs. He was very informative and friendly as we were deciding. We ended up with the Prius V. A few da More

by dwcochran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Reichert
Feb 03, 2014 -

Casey Toyota responded

We are so glad to hear that you had such a great experience at our dealership! We're proud that Kevin and Allen treated you so well and provided you with excellent customer service. We love hearing about when our employees go beyond the expectation and really take care of our customers. Please don't hesitate to come back and see us for anything else you may need. Thank you for taking the time to share your experience at Casey Toyota and we hope you enjoy your new Prius!

January 19, 2014

I want to compliment one of your excellent employees, Allen Lind. He went to great lengths listening to my concerns and answering all my questions. I have always received quality service at Casey Toyot More

by mcx92004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2014 -

Casey Toyota responded

Thank you for your trust and kind words about Casey Toyota! We are proud to have employees like Allen that can provide such great customer service. We appreciate your continued business and loyalty to our dealership. We hope to continue the relationship established and look forward to the next opportunity to serve you!

December 22, 2013

Allen was exceptional. He was very professional every step of the way. Knowing my incredibly ridiculous expectations, Allen was patient, thorough and able to find exactly what we were looking for. He rea More

by Lisajuly09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2013 -

Casey Toyota responded

It makes us proud to hear that Allen was able to provide you with an excellent experience during your recent visit with us! We are glad to hear that you had all of your questions answered while finding the perfect car for you wife. We appreciate your recommendation of Allen and please let us know if there is anything we can assist you with in the future.

December 05, 2013

My husband and I had a car break down due to a broken timing belt and ended up having to purchase a car about 6 months before we were planning to. We came to the dealership not even sure if they had used More

by alcrockett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Reichert
Dec 06, 2013 -

Casey Toyota responded

Thank you for sharing your recent experience with us! It makes a very happy to hear that Kevin was able to assist you and your husband during a stressful time. We are glad you were able to find the perfect vehicle for you while having all of you questions and concerns answered. We appreciate your recommendation and please let us know if there is anything we can assist you with in the future.

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