Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Casey Toyota
Williamsburg, VA
390 Reviews
Visit the state-of-the-art Toyota Scion dealership next to Great Wolf Lodge! 26 service bays, modern customer lounge, free Wi-Fi, courtesy car wash, paintless dent repair on site, and more! Huge selection of new Scion and Toyota cars, trucks & SUVs, plus all pre-owned makes and models that you are looking for! We also offer the Casey Carefree Guarantee - a 2 yr/200K limited warranty on every pre-owned vehicle we sell. This also includes oil changes and loaner vehicles. See salesperson for details.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 390 reviews
August 13, 2022
Big Thanks to Mark Kennedy for responding to concerns and ensuring everything was taken care of. ensuring everything was taken care of. More
by major.wilson
Employees Worked With
May 31, 2022
Tony called to tell me a vehicle wad available. I could not take the call. I called back that evening was told Tony wa a on a call and would call me right back. He did not return the call and so I could not take the call. I called back that evening was told Tony wa a on a call and would call me right back. He did not return the call and sold the car. He did not have the common decency to call to inform me. When I did make contact the dealer attempted to sell me a different car. Sales manager told me it was their practice to sell vehicles even after they had promised to sell the vehicle to customer they had given their word to previously. This dealer had the opportunity to create a long term customer who trades every 2 years but their short term greed just lost them s e verbal car sales. More
by 7l
Employees Worked With
Tony
May 14, 2022
the worst dealer ever , no integrity , greedy,liars my daughter did test driving then they told her that the car is sold , then they increase the price 3000$ more on there website .... this was my first daughter did test driving then they told her that the car is sold , then they increase the price 3000$ more on there website .... this was my first 17 years daughter car and they lied on her and she went out with tears in her eyes, such a shame....greedy liars people More
by Dad
October 23, 2021
Jonathan was very helpful in the car searching process. He sold us a Nissan Rogue and ensured that everything went smoothly. Thank you! He sold us a Nissan Rogue and ensured that everything went smoothly. Thank you! More
by Dcurran
Employees Worked With
October 06, 2021
Mark was knowledgeable, honest and very well spoken. Top class sales man we would never go to anyone else. class sales man we would never go to anyone else. More
by Mlwmsw33
Employees Worked With
September 25, 2021
Mr. Househlder is a genuine and thoughtful salesman. From our initial communications over email through the final walkthrough of the vehicle, he balanced the dealership's goal of the sale with our interests our initial communications over email through the final walkthrough of the vehicle, he balanced the dealership's goal of the sale with our interests and needs for a mode of transportation. His thoughtfulness extended to making sure the sale process wasn't a 'hurry-up and wait' process doing the job of 2-3 departments to get us out the door to do what we wanted versus sit in the showroom. Lastly, he follow-up on small items we requested to be done for the vehicle as well as 1-2 months after for missing accessories and the temporary plates. He's a class act in a tough profession and we'd go back to him in a minute if we get through another 175000 miles of the reliable Toyota SUV V8s! More
by fly98rpi
Employees Worked With
John Householder
August 14, 2021
Mark Kennedy made purchasing my brand new 4 runner a dream! Also the service department (Joanna) was wonderful in assisting my husband with his 2019 Tundra. Customers for life! dream! Also the service department (Joanna) was wonderful in assisting my husband with his 2019 Tundra. Customers for life! More
by R.Merilic
August 10, 2021
Lisa Devore was our sale consultant, probably the best experience I have ever had in purchasing a vehicle. Lisa understood immediately what I was in the market for including the finance terms. No pressure experience I have ever had in purchasing a vehicle. Lisa understood immediately what I was in the market for including the finance terms. No pressure and no hassle, just a great attitude and efficiency. In fact, the price of the vehicle dropped $1000 on the dealer website while we were on the purchase process and Lisa quickly moved to honor the new price. Thanks Lisa!!! More
by J.O.
Employees Worked With
Lisa DeVore
July 12, 2021
Professional. Super easy to work with. Worked very hard to get us the terms we wanted. Answered every question, even days after purchase. Would use this Dealer again. to get us the terms we wanted. Answered every question, even days after purchase. Would use this Dealer again. More
by Debi Omkar
Employees Worked With
April 11, 2021
After 27 years with Jeep, bought a brand spanky new Highlander. This was the smoothest most positive buying experience I have ever had. John Ogden and Jimmy Saleh were very professional, no pressure, Highlander. This was the smoothest most positive buying experience I have ever had. John Ogden and Jimmy Saleh were very professional, no pressure, informative, and personable. They helped us get the exact car we wanted at a fair price and had us in it and out of there in no time in the new car. Jimmy helped us select some extra warranties and protection for our vehicle and explained the value to us. We left this dealership feeling secure about our purchase and feeling like we made new friends. Thanks guys! More
by baywolfobx
