Casey Toyota
Williamsburg, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 390 reviews
Worth the drive! I am from Richmond and bought my car from Casey Toyota because they offered the best deal and service. I was able to get the car at the price I wante I am from Richmond and bought my car from Casey Toyota because they offered the best deal and service. I was able to get the car at the price I wanted without pressure to make a decision. I was so lucky to have Miles as my salesman. He is the best. He makes you feel like you are the only customer he has ever had and he will always be there for you. He found the perfect car for me and I liked him so much I bought another car less than 2 years later. This is not something I usually do. I can't recommend them enough. I promise you will love the service and the entire team at Casey! More
Casey Toyota Service Their service dept. is first-rate -- courteous, professional, and efficient. They are very good at completing service quickly for those who decide to Their service dept. is first-rate -- courteous, professional, and efficient. They are very good at completing service quickly for those who decide to wait, as I often do. I highly recommend them. More
Always professional I came to the service department without an appointment because of a "check engine" light. I usually deal with Shawn but he was off that day. The ser I came to the service department without an appointment because of a "check engine" light. I usually deal with Shawn but he was off that day. The service team is professional and efficient. It turned out to only be a cracked hose. They fixed the problem and had me back on the road feeling satisfied that the car was again in good working order. More
Rescuing a kitten George did a great job in rescuing a kitten stuck behind the dashboard. I came in unannounced and he went to work immediately. Thank you. Beverly George did a great job in rescuing a kitten stuck behind the dashboard. I came in unannounced and he went to work immediately. Thank you. Beverly McLoughland More
They put the customer first! Great Service Team. Came in at appointed time late Friday afternoon before July 4th weekend and learned they were backed up and it would take an hour Great Service Team. Came in at appointed time late Friday afternoon before July 4th weekend and learned they were backed up and it would take an hour and a half to change the oil in my van. To my surprise, my service rep, Lexis, called my name in less than an hour. She had made the effort to rearrange some schedules to get someone on my car earlier than expected, which I greatly appreciated as I live 40 minutes away and had to be home for a dinner party. Yea Lexis and Yea Casey Toyota! More
Service Decided to start changing my own oil after the 2 year free oil change and tire rotation stopped. I actually had to pay for the oil changes a couple of Decided to start changing my own oil after the 2 year free oil change and tire rotation stopped. I actually had to pay for the oil changes a couple of times because they didn't want to do it every 5000 miles. I found that they had left a bolt out of the skid plate which has to be taken off to get to the oil filter, and the cover which fits over the drain plug was also missing. Glad I decided to do this myself now !! More
Great experience purchasing a 2016 Sienna Ryan Critchfield and his team at Casey Toyota were great. I strongly recommend this team if you want great service and a fabulous deal. Contact Ryan f Ryan Critchfield and his team at Casey Toyota were great. I strongly recommend this team if you want great service and a fabulous deal. Contact Ryan for best results. More
Took Tacoma in for recall Great service, they took the time to answer my questions concerning my shocks and struts. very good experience, Shawn was very helpful along with the Great service, they took the time to answer my questions concerning my shocks and struts. very good experience, Shawn was very helpful along with the mechanic who fixed the recall issue. More
Wonderful reliable service. Service is always exceptional and beyond my expectations x 8 years. The facility is great. Convenient, timely appointments are easily available. I Service is always exceptional and beyond my expectations x 8 years. The facility is great. Convenient, timely appointments are easily available. I am a satisfied customer. More
Vacation Saver I wanted to thank Gene and the service department for their excellent customer service. We recently vacationed to Williamsburg and had an issue with o I wanted to thank Gene and the service department for their excellent customer service. We recently vacationed to Williamsburg and had an issue with our Sienna. We called and got an appointment right away. Our issue was resolved and my van runs better than new and our gas mileage improved by 3/miles to the gallon. Dealership was clean and staff was very friendly and professional. We are thankful that we got to enjoy our vacation! More