Casey Kia - Service Center

Friendly, knowledgeable customer service from Christine Allen and the rest of the Service Department during recent visit. Overall excellent experience during recent vehicle service. Christine is my go to s Allen and the rest of the Service Department during recent visit. Overall excellent experience during recent vehicle service. Christine is my go to service tech rep! More

. . . an absolutely fantastic experience! Everyone involved with the process to service my vehicle was beyond helpful and so thoughtful ~ from the team that assisted with a “loaner vehicle,” Wayne Cra involved with the process to service my vehicle was beyond helpful and so thoughtful ~ from the team that assisted with a “loaner vehicle,” Wayne Crabtree, my service manager, the team that cleaned my vehicle, and the team that assisted with completing the final payment process ~ again, simply fantastic! More

Prompt, professional and courteous. Extra cost is told prior to doing the service. Valet service is an added blessing for me right now.Great service department. prior to doing the service. Valet service is an added blessing for me right now.Great service department. More

Try to sell me a repair for a leaky AC compressor and had it verified by two other kia dealers who stated nothing was wrong with AC compressor! No will be doing business with Casey Kia due to up selling it verified by two other kia dealers who stated nothing was wrong with AC compressor! No will be doing business with Casey Kia due to up selling services that are not needed. Shame on them! More

Awesome service. Highly efficient professional and soooo organized from once u drive ur vehichke up and get out like a well oiled machjne. Must have great supervisors and leadership organized from once u drive ur vehichke up and get out like a well oiled machjne. Must have great supervisors and leadership More

Best customer service and professionalism of any dealership both while buying and for entire ownership of our Kia’s....my family has bought 3 cars in a 5 year period because we believe attitude refl dealership both while buying and for entire ownership of our Kia’s....my family has bought 3 cars in a 5 year period because we believe attitude reflects leadership and Roberto Dial is leading this team to customer perfection !!! More

VERY friendly & accommodating service advisors, mgr & parts dept. Respectful of all their customers treating them kindly in the same way they'd want as a customer. Service was completed quicker than es parts dept. Respectful of all their customers treating them kindly in the same way they'd want as a customer. Service was completed quicker than estimated, too! More

Casey Kia offers you great service and done right. I take really good care of all aspects of my car and they respect that and you will be satisfied with your results. They will also answer any questions you really good care of all aspects of my car and they respect that and you will be satisfied with your results. They will also answer any questions you may have regarding your repair order. I would highly recommend them if you need or require service for your Kia. More

It took me three visits to the service department 1 by appointment and 2 unannounced visit to get them to correct the problem with my car,the service assistant Christine told me one thing the visit and t appointment and 2 unannounced visit to get them to correct the problem with my car,the service assistant Christine told me one thing the visit and they did totally the opposite I finally convinced them after 2 failed attempts that the car a Kia Forte had a bad ignition coil .I left the service department persuaded that they did not wanted to honor my warranty and when I came to pick up my car they were not very friendly at all.I rather have my car towed 50 miles away then to visit that dealership again. More

The only reason I give 5 stars, is because there is no 6 or 7 and so on. I buy my cars here because of the Service. or 7 and so on. I buy my cars here because of the Service. More