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Casey Kia

Newport News, VA

4.7
1,536 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
Contact Dealership

11999 Jefferson Ave

Newport News, VA

23606

Directions

Top Reviewed Employees

Charles Archer at Casey Kia

Charles Archer

Sales Consultant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Schmierer at Casey Kia

Nick Schmierer

Sales Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Martinez F. at Casey Kia

Jacob Martinez F.

Sales Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Barnes at Casey Kia

James Barnes

Finance Director
4.9
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

June 04, 2025

I am very disappointed by the service this time and I've been customer of Casey Kia service for 10 years. I bought the car to repair the A/C after I explained the problem and that it happen after 20/30 min More
by ayerbe

Employees Worked With

Quarry Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.

June 03, 2025

I was extremely impressed with my service. Charles is the Man!! He put no pressure on me at all. He talked me man to man, and worked with me. I have the best car I have ever owned. Thank you C More
by robinsond697

Employees Worked With

Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Brenner
5.0
This rating includes all reviews, with more weight given to recent reviews.

June 02, 2025

Zero stars. No choice to give it one star so this review would get published. Have brought my car in 4 times for repairs for the same issue. Have had this vehicl More
by adrianajeanweaver

Employees Worked With

Marcus Stacks
1.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Cable TV
  • Children's Play Room
  • Pet Friendly
  • Customer Lounge Area
  • Free WiFi
  • Shuttle Service
  • Vending Machines
  • Authorized Accessories Store
  • Home Delivery
  • Express Service
  • Free Drinks
  • Quick Lube
  • Free Loaner Cars
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • After Hours Drop-Off
  • Vending Machines