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Casey Kia
Newport News, VA
1,507 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,507 reviews
August 06, 2024
Charles made sure I got exactly what I wanted. He made the process smooth and uncomplicated. He was very professional and listened to any concerns I had. He is very knowledgeable and I would recom He made the process smooth and uncomplicated. He was very professional and listened to any concerns I had. He is very knowledgeable and I would recommend him to anyone buying a car from Casey Kia. Thank you Charles More
by winslow.krystle
Employees Worked With
August 02, 2024
Mr. Archer was so professional and very helpful! Honestly, he is the best salesman and I really enjoyed my experience!! Honestly, he is the best salesman and I really enjoyed my experience!! More
by stamps331
Employees Worked With
July 30, 2024
Top notch service as always, extremely helpful and understanding when purchasing two vehicles in two days from them. understanding when purchasing two vehicles in two days from them. More
by Mstngjacqi
July 27, 2024
Charles Archer was an excellent salesman! He really helped me find my first car and it was perfect for me! I really appreciate all his help and effort he did! He really helped me find my first car and it was perfect for me! I really appreciate all his help and effort he did! More
by alyssapongracz
July 27, 2024
Charles was very helpful. I explained to him what car I was looking for my daughter and by the end I got more than what I expected. He was trying very hard to satisfy my needs I explained to him what car I was looking for my daughter and by the end I got more than what I expected. He was trying very hard to satisfy my needs and I received the best customer service ever. If you need someone honest you can contact Charles at Casey Kia in Newport News More
by Itzelto71@hotmail.com
Employees Worked With
July 26, 2024
Always a pleasure when dealing Casey Kia, they have always been very friendly and helpful for every car we’ve bought. always been very friendly and helpful for every car we’ve bought. More
by Bennwah
Employees Worked With
July 24, 2024
Amazing Customer service! !! 10/10 gave great knowledge and advice. When I am ready for a 2nd car he will be the one to go to hands down! !! 10/10 gave great knowledge and advice. When I am ready for a 2nd car he will be the one to go to hands down! More
by kwashabradshaw
Employees Worked With
July 22, 2024
He is a great well respectful man he sat there and work with us to get the car i appreciate him very much with us to get the car i appreciate him very much More
by DQuarles223
Employees Worked With
July 21, 2024
Charles was the absolute best! He was super honest the whole time & made it happen! My family really appreciate all his hard work to make this happened for us! Thank you soo much! He was super honest the whole time & made it happen! My family really appreciate all his hard work to make this happened for us! Thank you soo much! More
by Dynasia H
July 12, 2024
Charles is an amazing salesperson but more importantly he was a very honest and kind person who really listened to what I was trying to get done. His knowledge of the vehicle made it an easy sell. Charles we was a very honest and kind person who really listened to what I was trying to get done. His knowledge of the vehicle made it an easy sell. Charles went above and beyond any other salesperson that I have ever worked with. He has earned a lifetime customer and will go back to see him when I am ready for my next vehicle. Charles shows in his attitude that he loves his job and it makes me as the buyer feel welcomed and appreciated. Thank you Charles for going above and beyond!! I will be back to see you for future purchases. Go see Charles Archer!! More
by Gary.ardrey76
Employees Worked With
