Casey Kia

It was the best experience i have ever had in buying a car. Chris and Roberto were so helpful as well as others but they stand out as exceptional! there was no pressure or rudeness. i bought 2 cars wit car. Chris and Roberto were so helpful as well as others but they stand out as exceptional! there was no pressure or rudeness. i bought 2 cars with in a few months and will go back in the future. we love both our new cars and look forward to doing business in the future again. More

This was our first time to a Kia dealership. My husband and I love Toyota's and Volkswagen's. Our girls are growing and we need more room. After doing some research on the Kia Sorento we really liked what and I love Toyota's and Volkswagen's. Our girls are growing and we need more room. After doing some research on the Kia Sorento we really liked what Kia had to offer with price, value and warranty on their small SUV's compared to the competition. After visiting the dealership and speaking with the sales consultant Ken we will definitely be back to buy within the next few months. Ken is a wonderful sales consultant. He was never pushy and he never talked negatively about any other brand. He just gave us the facts about the vehicle we were interested in. After 18 years of working in the service industry, I know customer service well. Ken is a great representative for Kasey and an asset as a brand sales consultant for Kia. We are very comfortable and look forward to our next purchase from Ken at Kasey Kia. Thank You, Shaun and Phyllis Mihalic More

I thought that it was unusual that the service guy told me that even though my owner's manual says that I should change my oil every 7000 miles, he said that was wrong and I should change it more often. I me that even though my owner's manual says that I should change my oil every 7000 miles, he said that was wrong and I should change it more often. If I needed to change it more often, why doesn't my manual tell me that??? More

Very friendly and professional staff. Really listened to our needs in a new car and helped us find the best choice. Best experience with a dealership so far. Answered all our questions and from the moment w our needs in a new car and helped us find the best choice. Best experience with a dealership so far. Answered all our questions and from the moment we arrived the staff was right there to help. Really liked that they gave us our space and by no means seemed overbearing or pushy, which we experienced before in other dealerships. We could not be happier about this new purchase for our growing family. We recommend this dealership 100%. More

Christine and Francine helped to get me in and out as fast as possible. THEY ARE AWESOME, and always seem to try to get everyone taken care of as fast as possible!! Always A+ customer service and quality fast as possible. THEY ARE AWESOME, and always seem to try to get everyone taken care of as fast as possible!! Always A+ customer service and quality. More

I purchased my Kia from this dealer and have never had a reason to complain about the service I have received. Mr. Nettles is always very upbeat and a positive person in your service department. The price reason to complain about the service I have received. Mr. Nettles is always very upbeat and a positive person in your service department. The price is acceptable but everything has gone up to the point that I will not call any Great. I have recommended this dealer to others. More

Unable to complete service in one day, despite 9 am appointment and 8:35 am drop off. Rental car provided (paid by service department). Needed to return one week later due to ineffective replacement p appointment and 8:35 am drop off. Rental car provided (paid by service department). Needed to return one week later due to ineffective replacement part. Again, transporation (i.e., loaner vehicle) provided by dealer/service department. Drop-off was at 9:15 am and personal vehicle was available (and fixed!) by noon. More

My girlfriend and I were just going to have an oil change and we came out with a whole new vehicle, a 2011 Kia Soul! Truth be told my girlfriend's 2000 Kia Sportage was on its gasping last breath and it scar and we came out with a whole new vehicle, a 2011 Kia Soul! Truth be told my girlfriend's 2000 Kia Sportage was on its gasping last breath and it scared me to both ride and drive in it. The brakes were nearly non-existent and that was just the tip of the iceberg of needs it was starting have. Tim Lee was amazing and really gave us a comfortable no obligation of our options since we were already thinking of buying something this year it didn't hurt to listen to what he could offer us, he was someone we couldn't help but like and feel that he has a high level of integrity and genuine kind nature which means a lot when a lot of money is on the line. He wanted us to have a safe and affordable deal when we were ready! Next person was the awesome Simone Johnson, she was a gem and made me and my girlfriend feel like we were going to be in good hands and that she'd make sure we got what we needed financially and at a reasonable payment that was perfect for us no pressure at all! BUT the sweetest thing was the treatment we got from Bill Nettles who was doing the oil change along with some other things to the old car, he realized that we were looking around at vehicles and that our old vehicle was at death's door so all he had completed was the oil change but forgone the other stuff to save us money till he was certain that we were taking a new vehicle. He also said that it was probably a good thing to go with a new vehicle cause the one we got is looking bad and not safe to drive off the lot. He'd rather we use the money towards the new Kia then waste it on the old. Turns out the breaks on the old vehicle went out and nearly scared the Kia worker driving it. It was time and we were at the right place with the right people who were nothing but honest, friendly, and very helpful beyond anything I have ever experienced. They have helped us through tough financing issues and were always on our side, even driving all the way to Gloucester to tag on our new license plate. More

NEVER HAVE I EVER had such an ease of an experience at a dealership! I recently relocated from Florida, so had to get my inspection decal and all that fun stuff. Francine went out her her way to have her de dealership! I recently relocated from Florida, so had to get my inspection decal and all that fun stuff. Francine went out her her way to have her department accomodate in a impressive timely manner and went above and beyond to buff out a small scratch that accumulated during my relocation. I did not expect such great service, nor could I ask for better service. I feel as though I now have a personal friend at my new local Kia dealership. More