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Casey Kia

Newport News, VA

4.7
1,536 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,536 reviews

February 23, 2013

We are the new proud owners of a KIA Soul ! and we couldn't be happier. We did our homework online and went in with an idea of what features and price point we wanted. Casey met all our expectations More

by ayoung23072
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas "Superman" Johnson
Feb 25, 2013 -

Casey Kia responded

Congratulations on your new Soul, and thanks for choosing Casey Kia! Please let us know if we can be of further assistance.

February 20, 2013

Scott was great to deal with. He made the experience very personable and was completely honest. The rest of the staff was very thankful for my purchase and consistently verbalized their appreciation. More

by SarahLevow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 22, 2013 -

Casey Kia responded

Thank you for choosing Casey Kia, and for taking the time to share your experience. We hope you're enjoying your new car.

February 17, 2013

Our experience purchasing our new Kia Optima at Casey KIa was excellent. Doug Johnson and Pam Lawrence introduced us to the features of the Optima and the options available. They worked with us and Charlie More

by wjgeib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Johnson, Shawn Porter, Andy Burton, Steve Sparkman
Feb 18, 2013 -

Casey Kia responded

Thanks so much for taking the time to write such a great review! Enjoy your new Optima, and please let us know if we can assist you with anything else.

February 16, 2013

I walk into Casey Kia with no intentions of buying a new car today, just to get a little information on the New 2013 Kia Optima. Todd in Sales greeted me with a warm friendly welcome and took his time to a More

by hnking1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Branch
Feb 18, 2013 -

Casey Kia responded

Congratulations on your new Optima, and thanks for choosing Casey Kia!

February 16, 2013

From the moment my wife and I drove into the car lot we were greeted with a kind smile and hello. Scott was very professional and personable with us. He was very knowlegeable with all of their inventory. More

by mark197238
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 18, 2013 -

Casey Kia responded

Feb 18, 2013 -

Casey Kia responded

Thank you for the great review of Scott! We look forward to seeing you again.

February 14, 2013

My husband and I purchased a 2008 Ford Focus from Carolyn not only for the quality of the vehicle but her sincerity and very personable. She was not pushy like previous sales reps we meet at other dealership More

by robnteresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Fite
Feb 15, 2013 -

Casey Kia responded

We're so glad to read about your excellent experience with Carolyn. We hope you're enjoying your new car!

February 11, 2013

My recent experience at Casey Kia was wonderful, much to My recent experience at Casey Kia was wonderful, much to the credit of the Sales Consultant - Robert Harper. I arrived on a very cold and windy day More

by ginarain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Harper
Feb 12, 2013 -

Casey Kia responded

Thank you for the kind words about Robert and Casey Kia. We're so happy to hear that you found a vehicle to suit your needs. Please let us know if we can be of further assistance.

February 11, 2013

Ms. Fite was friendly and very helpful as we asked questions about the purchase, and dealt clearly and honestly with the details of trade-in, purchase price, terms, and additional items such as extend More

by HarvWill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carolyn Fite
Feb 12, 2013 -

Casey Kia responded

Thank you for letting us know about your experience, and thanks for choosing Casey Kia!

February 08, 2013

As the new owners of a KIA, I would like to take a few minutes and tell what a GREAT salesperson you have in CAROLYN FITE. Carolyn was the first person to greet us when we drove on the KIA lot, on Saturd More

by BHBanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Fite
Feb 11, 2013 -

Casey Kia responded

Thanks so much for the great review of Carolyn! We're happy to hear about your excellent experience. Please let us know if you need anything else.

February 04, 2013

Very professonal and knowledgeable staff. We knew we wanted a Kia because of the quality of vehicle and of course the warrenty. We were given several great options and decided to go with the Sedoma. R More

by erkhand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROBERT HARPER
Feb 11, 2013 -

Casey Kia responded

Thank you for taking the time to review Robert and Casey Kia. We're happy to have you as part of the Casey family!

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