
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Great experience. Very direct and honest. Open to my requests and opinions. Found the whole experience to be very satisfying. I came in knowing what I wanted, and got. Would highly recommend this dealer requests and opinions. Found the whole experience to be very satisfying. I came in knowing what I wanted, and got. Would highly recommend this dealership, and Mrs. Fite as well. Thank you. More
After owning my Honda for eight years, I began thinking long and hard about a newer car. From the moment I first saw the Kia Optima on the road, I knew I wanted to look into one. My fiance and I ventured o long and hard about a newer car. From the moment I first saw the Kia Optima on the road, I knew I wanted to look into one. My fiance and I ventured out to the Kia dealership to take a closer look at the Optima and I am so glad I did. I test drove an Optima the first day but it was a bit out of my price range. Needless to say, I walked away with only frustration because I wasn't able to afford my own taste. Scott Stinebaugh followed up with me a little while later to see if I would be interested in an older Optima. Being only two years old, I agreed to look at it. Scott wanted me to take it home for a test drive and with my busy work schedule, the dealership was very generous in allowing me to keep it for two days instead of one. In returning the car, Scott was there to help me tie up all the loose ends to buying a new (used) car. I didn't have to give the car back because the payments were in my budget and I was proud to leave the dealership that day in my new Kia. This rating was written to assure that this Kia dealership has wonderful customer service, All of the staff were welcoming, including those at the front desk and other sales associates. More
Extra time was spent to make sure I was taken care of, and that I received the best deal possible. Brandon Really worked with me to get me in a car the same day. I came in to look at a Rio. I came out wit and that I received the best deal possible. Brandon Really worked with me to get me in a car the same day. I came in to look at a Rio. I came out with a great deal and bought my first brand new car. I was extremely satisfied with the service I received and I will be referring Brandon and Casey Kia to my friends and family. Excellent work!!! Thanks again for a quality car!! More
I walked into the dealership just looking at cars--I wasn't really expecting to be able to walk out with a NEW car. Kellie got me interested in the Casey dealership via email. She was professional and d wasn't really expecting to be able to walk out with a NEW car. Kellie got me interested in the Casey dealership via email. She was professional and didn't harass me into choosing her, instead, she answered my questions fully and gave me options for what I could purchase. Upon arriving, Scott was so friendly and knowledgeable about the Soul that I barely had to ask any questions. He let me take the car for a test drive and continued to talk about why I wanted a new car, what was wrong with my last car, safety features, gas mileage, as well as prices I was comfortable with, and the warranty that came with Casey vehicles. Scott found my numbers first and was able to put me in a new car even though the payments were not what they typically recommend. Scott was really friendly and fun to talk to and got the car washed and detailed and got someone else to talk to me about DMV work and extra protection plans before I even left. I've bought two other cars before and this was the most pleasant and easiest experience buying a car that I have ever had. I would absolutely recommend the Casey Kia dealership to anyone looking for a new car--even if they haven't thought of a Kia before! More
My dealing with Brandon was very pleasant. He was very professional and was very informative of the info about the car. He was very helpful in every way helping me purchasing the car. I highly recommend M professional and was very informative of the info about the car. He was very helpful in every way helping me purchasing the car. I highly recommend Mr. Thompson for further recommendations to other people. More
I am truly happy with my new kia,thanks to Brandon for his wonderful service that was given to me.He showed me good courtesy in everything he did toward helping me find my vehicle,he was kind,patient and his wonderful service that was given to me.He showed me good courtesy in everything he did toward helping me find my vehicle,he was kind,patient and very professional.I would truly recommend him to a friend or family member.Thanks Brandon,and to the casey family for helping me make a great choice on my new kia! More
Brandon is a great salesperson. He took the time to work with me to find the right car that will fit into my budget. He was very patient. He allowed me time to think about the purchase before I actually c with me to find the right car that will fit into my budget. He was very patient. He allowed me time to think about the purchase before I actually committed. Brandon is also very honest and will try to stay within your budget. I would recommend to anyone who is trying to buy a car, More
Brandon and Shawn took the time to work with me on a great value for what I was looking for in a new Kia Optima SX. I felt like they had my best interest in mind when informing me of the values of a new great value for what I was looking for in a new Kia Optima SX. I felt like they had my best interest in mind when informing me of the values of a new Kia Optima. From the start, Brandon greeted me in the parking lot, spent countless hours explaining the process from start to finish, if the option was available I would give him a 10 on the survey above. I will recommend all people I come by that Casey Kia is the best place to buy a new car if what they are looking for is value, customer service, and honest treatment. Shawn worked with me to ensure that I was getting the best financing options available as well as warranties for my brand new 2013 Kia Optima SX. I feel like the money I will be spending every month is worth every penny in customer service, reliability of my new vehicle and the future customer service I will receive from Casey service maintenance in the future. It is a 32 mile drive one way for me to visit Casey and I would do it every time because of the extremely professional and value added customer service I received from Brandon and Shawn, in addition to an excellent product. I want to especially thank them both for all the hard work they put in to make me happy and feel the purchase had more value than cost. If you are in the market for a new Kia, I suggest you see Brandon and Shawn so they can show you what I experienced over the past two days! More
I felt this young man went above and beyond the call of duty. He was gentle and at ease to talk with. I could tell he was feeling my frustration when the service department was beginning to call me some duty. He was gentle and at ease to talk with. I could tell he was feeling my frustration when the service department was beginning to call me some tension. He's a good reader of personality and pleasant to be around. Thank you Badara! And thank you Kia. More