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Casey Kia

Newport News, VA

4.7
1,536 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,536 reviews

October 12, 2015

Positive car buying Buying a vehicle can be time consuming and frustrating but not vwith this purchase. We were car lot cruzing on a Sunday and was surprised by George. N More

by Ronnie & Jennie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bozeman
Oct 13, 2015 -

Casey Kia responded

Thank you so much for your great comments, Ronnie and Jennie! We agree, the buying process can be time consuming and frustrating, but luckily for you, that simply is not the case here at Casey Kia. George and the rest of our sales team believe in providing our customers with the smooth, quick and fun buying process they deserve. We are glad George was able to make this happen for during your visit to our dealership. Thank you for your business, and please let us know if there is anything else you need. Enjoy your new car!

October 07, 2015

great experince The entire staff was professional and knowledgeable about their product. Salesman Badara Sow was particularly helpful. He went the extra mile in help More

by jon12345
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Badara Sow
Oct 08, 2015 -

Casey Kia responded

That is great to hear, Jon! We are glad our entire staff was able to make sure you left our dealership completely satisfied. It is great Badara was able to go the extra mile for you to make sure you drove off our lot in the absolute perfect vehicle for you. We truly appreciate your business, and are looking forward to working with you again in the future!

October 03, 2015

"Great and Friendly Service" Mr Baines found what I wanted and within my price range. He knew what was important to me in a new car and made sure I got it plus more! More

by Cat44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 05, 2015 -

Casey Kia responded

That is wonderful to hear! It is great Mark was able to make sure that your buying visit to our dealership had you driving away completely satisfied in the perfect car for you. Mark and the rest of our team take great pride in taking the time to really listen to our customers' wants and needs to make sure you get the perfect car at he perfect price. We truly appreciate your business. Enjoy your new Kia!

October 03, 2015

Comfortable Car Buying Experience Laura not only worked with me to get into a new car, she was conscious of my financial situation to get me a car that was in my best interest. You can More

by Chris425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Gayle
Oct 05, 2015 -

Casey Kia responded

That is exactly what we like to hear, Chris! It is great Laura was able to make sure your buying experience at our dealership left you completely satisfied. Laura and the rest of our dedicated sales team are always trying to raise the bar when it comes to our customers' expectations. Thank you so much for your business. Please let us know if there is anything else you need. Enjoy your new Kia!

September 28, 2015

Be careful and don't be like me because it could happen I got out of the dealership very tired after 10pm thinking that I had a fair deal only to find out later that the 66 term of payment was changed More

by Elisha
Friendliness
Recommend Dealer
No
Employees Worked With
Steve sparks , Laura Gayle, James Burley, Todd Gilliam
September 28, 2015

unbelievably great experience been searching for the right truck for6 months. George made the experience comfortable and helped us find our right truck at the right price. 10/10! More

by jbond641
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bozeman, James Burley
Sep 29, 2015 -

Casey Kia responded

Thank you so much for taking the time to share your great feedback, Mr. Bond! It is great George made your buying experience at our dealership comfortable and had you driving away completely satisfied. We understand the buying process takes a great amount of time and consideration when looking for the exact vehicle you want, and that is why our dedicated staff takes great pride in providing our customers with a smooth, fun and worry-free experience whenever they step through our doors. We truly appreciate your business. We hope you are fully enjoying your new truck!

September 28, 2015

Fantastic Badara sow was wonderful! Made me feel very comfortable for my first experience buying a new car. I highly recommend him to any one. Thanks Badara! More

by Hayleym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Badara Sow
Sep 29, 2015 -

Casey Kia responded

You are very welcome, Hayley! It is great to hear Badara took such excellent care of your during your buying experience at our dealership. Thank you for your business and recommendations. We look forward to working with you again in the future!

September 26, 2015

Laura Gayle made my day! Laura Gayle and the team at Casey Kia are awesome. This was my second new car purchase with them and I could not be more pleased and satisfied! La More

by Drgnflylady22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Gayle
Sep 29, 2015 -

Casey Kia responded

That is wonderful to hear! It is great Laura was able to make sure your second buying experience left you beyond completely satisfied. Laura and the rest of our team take great pride in really listening to our customers' wants and needs to make sure we can help guide them to the perfect car for them at the perfect price. We truly appreciate your continued business and recommendations. Please let us know if there is anything more we can do for you. Enjoy your new car!

September 21, 2015

Mark made it happen I was interested in a car that I felt was out of my budget. Mark an James worked very hard to ensure I could get what I wanted within my budget. I am More

by AComb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kellie , James Burley
Sep 23, 2015 -

Casey Kia responded

That is great to hear! We are glad Mark and James were both able to put in the extra work needed to make sure you drove off our lot completely satisfied in the perfect car for you. We truly appreciate your business, and please let us know if there is anything else you may need. Enjoy your new car!

September 20, 2015

Amazing Service Both the salesman George and sales manager Roberto worked with us to get the great deal we needed. George answered all our questions and was very pat More

by AmyLynne13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Bozeman
Sep 21, 2015 -

Casey Kia responded

That is wonderful to hear Amy Lynne! We are happy George and Roberto not only provided you with the amazing customer service you deserve, but also made sure you got such a great deal that you needed as well. One of our top priorities has always been complete customer satisfaction, and it sounds like we were able to deliver that to you during your buying visit to our dealership. We truly appreciate your business, and please let us know if there is anything else we can do for you. Enjoy your new Kia!

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