
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,538 reviews
Very good service Charles was very good at his job and gave very good service. I would go back to Charles to buy another vehicle he did well tell me about the cars I Charles was very good at his job and gave very good service. I would go back to Charles to buy another vehicle he did well tell me about the cars I drove . More
Pleasant and helpful to a first time buyer They were very helpful in explaining terms that I did not understand. Ver approachable and very easy to talk to. The management was friendly and helpe They were very helpful in explaining terms that I did not understand. Ver approachable and very easy to talk to. The management was friendly and helped walk me through the whole process. More
IMPECCABLE Charles Archer is a great salesman, to him, you are more than a customer, you are a friend. And that's what makes the difference. Great Integrity and Charles Archer is a great salesman, to him, you are more than a customer, you are a friend. And that's what makes the difference. Great Integrity and puts you first. More
Excellent customer service George bozeman is a fantastic guy he is a great sales representative he treated me with much respect. He didn't try to rush me into a sale and just ma George bozeman is a fantastic guy he is a great sales representative he treated me with much respect. He didn't try to rush me into a sale and just make me buy a car he listened to what i had to say and gave me much advice. They also have a great team! More
Service of my Kia Sorento When I first started coming to Casey Kia a few years ago the first person that I came ini contact with was Taylor Powell. He set the tone for my custo When I first started coming to Casey Kia a few years ago the first person that I came ini contact with was Taylor Powell. He set the tone for my customer service experience. He was very polite and welcomed me to the center. He made sure that I understood the things that were going to be done to to my car. He escorted me to the customer lounge to wait for my car and he gave me updates as necessary while I waited. Each time that I would come there for service he would be the one to greet me and show me what representative would be assisting me. I look forward to seeing him because I know that I am going to get that great customer service experience. A couple weeks ago when I went in for an inspection and oil change, I got out of my car and Taylor greeted me by saying "Hello Ms Prunty, it's nice to see you again." He proceeded to show me to the person that would be assisting me. This spoke volumes to me. He remembered my name! Not just another customer but he made it personal and I was overjoyed to know that the people I trust my car with and spend so much money with acknowledge me as more than just a paying customer. Not everywhere you go shows you this much respect. They should but they don't. Casey Kia is a car dealership that I would recommend to anyone to buy a car from or get service to their car done. More
Wonderful customer service. George was wonderful he was so helpful in finding me the best car along with the staff at the dealership, from choosing a car all the way to finding George was wonderful he was so helpful in finding me the best car along with the staff at the dealership, from choosing a car all the way to finding the best deal. More
Great costumers services Charles did a great job helping me decide what to get and trying to make a good deal for me. Great salesperson I will back in 2 yeats for a new car. Charles did a great job helping me decide what to get and trying to make a good deal for me. Great salesperson I will back in 2 yeats for a new car. More
Enjoyable From start to finished he made the process a great experience. My kids were very pleased with his attention and effects to make them very happy and From start to finished he made the process a great experience. My kids were very pleased with his attention and effects to make them very happy and satisfied thanks so much for all of your help. More
AN AWESOME AND VERY TALENTED YOUNG MAN!!! Hassan was very polite and calmed during the whole process. He made me focused on my goals rather than the numbers, which worked!!! Hassan's honesty a Hassan was very polite and calmed during the whole process. He made me focused on my goals rather than the numbers, which worked!!! Hassan's honesty and personality helped me to make the right decision. More
Hreat Customer Service Mr. Charles was great with helping me find the car that i want and then making it affordable for my budget! Would recommend to anyone! Thanks you! Mr. Charles was great with helping me find the car that i want and then making it affordable for my budget! Would recommend to anyone! Thanks you! More