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Casey Honda - Service Center

Newport News, VA

4.1
454 Reviews

454 Reviews of Casey Honda - Service Center

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April 15, 2018

Very Professional Don Matol was great along with the service. He went out of his way to have the mechanic explain the options on a service item to me. Very personal a More

by vesths
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
April 14, 2018

Best Service Advisor I recently brought my Odyssey in to Casey Honda for an oil change. My Service Advisor was Collette. She and her team took fantastic care of my van and More

by Willie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
April 09, 2018

Good service Don Matol is very accommodating. They were busy that day but the wait time was reasonable. He discussed comprehensively the needs of the car without b More

by Virginia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
April 08, 2018

I had a recall on seat. In and out very quickly Service department employees are friendly. They greeted me with a smiles explained what was going to be done, and showed me to the launge .Great coffe More

by Nana8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor ,A very kind and professional young man
April 08, 2018

Great customer service! I was able to get an appointment in a very timely basis and was greeted promptly upon arrival. Don Matol was wonderful to explain the process and giv More

by Cheryl L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
April 02, 2018

Recall Taylor was knowledgeable and courteous. He explained how long the work would take and explained why I would need to return to have a piece of Reveal r More

by Rock
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
April 02, 2018

Don Matol Excellent Service Always a pleasure to deal with Don when my CRV requires service. He communicates clearly and ensures I get the service I need for my vehicle. More

by John Oppenhuizen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
March 28, 2018

Don Matol and excellent service Don is always looking out for my best interest. He is very thorough in making sure I get the service I need for my vehicle. More

by coolmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
March 26, 2018

Excellent team manager communication Some initial confusion about 15 K service cost, the Don cleared everything up and have the car ready before requested. Great service, explanation of s More

by MWilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
March 20, 2018

Great Service As I have come to expect, once again the service from Collette and her team was outstanding. She is great to work with and gets services done quickly More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens