Casey Honda - Service Center

Routine Sevice for my 2010 Honda Accord with 109,000 miles I bought my car in 2009 and have only taken it to Casey Honda for the service needed. I usually do my service on Saturdays, so I do not have one Tea I bought my car in 2009 and have only taken it to Casey Honda for the service needed. I usually do my service on Saturdays, so I do not have one Team that I deal with and I have always been pleased with the results. Don Matol is SUPER! Always professional, polite and helpful. He is kind and a great resource for questions and advice! I recommend Casey Honda to my family and friends and when in the market, I will return to Casey Honda for a new car. Thanks! Mary B More

SERVICE Thank you Don for being such an excellent representative of CASEY HONDA. You are friendly, personable and professional all wrapped together I'm new Thank you Don for being such an excellent representative of CASEY HONDA. You are friendly, personable and professional all wrapped together I'm new to the area and finding service for your car, physician , etc is all trial and error. So far so good CASEY!! Thank you More

Don Matol is the best! Great service center. Don Matol made the experience very comfortable. I will continue to service my Hondas at your dealership. Good waiting area, great communication with Don Matol made the experience very comfortable. I will continue to service my Hondas at your dealership. Good waiting area, great communication with customer service. More

Always takes care of me Katie is amazing. She's always looking out for me, making sure I understand what's going on with the services needed, and taking care of small issues Katie is amazing. She's always looking out for me, making sure I understand what's going on with the services needed, and taking care of small issues for me. More

Getting keys made Twice I made appointments with Williamsburg Honda to have additional keys made for my Honda CR-V. The first time I drove 50+ miles from home to have Twice I made appointments with Williamsburg Honda to have additional keys made for my Honda CR-V. The first time I drove 50+ miles from home to have the work done. No keys available (they had not reserved any for my appointment. I made another appointment for Monday to have it done. This time I called them. They had the keys but the machine to cut/program them was not working. I decided to try Casey Honda. Kieran was pleasant, scheduled me in without an appointment (I live in Mathews County), got the keys made, and even showed me how to access the vehicle maintenance function in the dash instruments. Friendly employees, nice waiting room. I'll be back for maintenance More

After all these years thanks again! We purchased a Honda Accord in 2000 from Casey. We had an excellent experience and also excellent service on that car. ( It is still running after a We purchased a Honda Accord in 2000 from Casey. We had an excellent experience and also excellent service on that car. ( It is still running after all these years). So we came back, although we do not live in the area, this year to purchase a CRV. Our salesman was top-notch and made the experience pleasant. Once again, we are pleased and have taken our vehicle in for its check-ups! Thanks to Katie, who gives us prompt service and listens to our concerns and addresses them in a professional manner. We will be back! More

Service Call and a recall Don Matol always goes above and beyond for me. He genuinely cares about his customers and does his best to make everything right. I originally had a Don Matol always goes above and beyond for me. He genuinely cares about his customers and does his best to make everything right. I originally had an appt. for an airbag recall, but before that my AC went out. I received an appt. promtply. More

Excellent as always. As always Don Matol was very helpful. I needed to prioritize the service to be done on my 2010 Fit. I gave Don a budget amount for that visit and it As always Don Matol was very helpful. I needed to prioritize the service to be done on my 2010 Fit. I gave Don a budget amount for that visit and it was respected. I will be returning to complete needed service and have my car inspected in August. More

Service on July 15, 2016 As always, this service department is excellent. I got an appointment within two days of my call, and even though I only needed my annual inspection As always, this service department is excellent. I got an appointment within two days of my call, and even though I only needed my annual inspection they were great. I usually have Katie help me, but she was off on Friday so Don took over and I have to say Thank you to all for a job well done, and on time! More

TERRIFIC SERVICE Brought my 2014 Honda Odyssey in for a State Inspection. Was greeted promptly by Brent and Don. Both went out of their way to make sure that I did n Brought my 2014 Honda Odyssey in for a State Inspection. Was greeted promptly by Brent and Don. Both went out of their way to make sure that I did not have to wait for service. Don Matol, my Service Advisor, made sure the Inspection was done in a timely manner, to my satisfaction. Very, very professional. I give both men the highest rating for excellent service. More