Casey Honda - Service Center

Excellent Service My wife and I have bought our last 5 cars from Casey and have always received excellent and timely service. We bought a new 2016 Honda Civic last wee My wife and I have bought our last 5 cars from Casey and have always received excellent and timely service. We bought a new 2016 Honda Civic last week (12 Sept 2016) from Stephen LaBelle, and found him to be an excellent sales representative who handled all our questions and fulfilled all our requirements. Don Matol is our service representative for both the Civic and my 2013 Accord EXL, and he is professional, personable, and honest in all our dealings. I highly recommend Casey, Stephen LaBelle, and Don Matol for all your vehicle needs. More

A good experience Don went above and beyond the call of duty when he went out in the pouring rain to get my car. He will keep me coming to Casey Honda. Don went above and beyond the call of duty when he went out in the pouring rain to get my car. He will keep me coming to Casey Honda. More

Good Service as Usual I had oil change, tire rotation, state inspection, drain 7 change transmission fluid. Colette was helpful and knowledgeable as always. The service w I had oil change, tire rotation, state inspection, drain 7 change transmission fluid. Colette was helpful and knowledgeable as always. The service was done in a timely manner, and I made use of the shuttle service. Of course, I always enjoy getting the complimentary car wash. More

Excellent! Despite the size of my bill I really appreciate Don breaking everything down for me. Everytime I come in he is always ready and willing to help. Altho Despite the size of my bill I really appreciate Don breaking everything down for me. Everytime I come in he is always ready and willing to help. Although it is often more expensive to go to a dealership to get work done I don't mind coming here because everyone is great. They always do an excellent job and are 'budget friendly'. Thanks Casey for a great experience! More

service department Don is always polite and excellent service representative. He always goes over everything thoroughly and make sure you understand the service you rec Don is always polite and excellent service representative. He always goes over everything thoroughly and make sure you understand the service you received and any options. I always look forward to seeing Don because I know I am getting the best service possible. I highly recommend Don Matilda and have been going to him for years. More

SRS modules failed My air bag SRS module failed and needed to be replaced. Collette Stevens had ordered the part and when it came in Don Matol was my service advisor. (C My air bag SRS module failed and needed to be replaced. Collette Stevens had ordered the part and when it came in Don Matol was my service advisor. (Collette was on vacation). The parts / labor seemed expensive to me, but it was the first thing that has failed on my Accord (06) which I had bought from Casey's new, and now has 119K miles on it. Don worked diligently and kept me informed of progress. A second part was discovered not functioning and Don had it over nighted to get me back on the road. Casey's absorbed the overnight charge and overall I was very pleased with the service. Final cost was expensive, but I do not want to ever be in a crash and have the air bags fail if the SRS module was not a Honda part and not installed properly. I feel confident in that Casey did the repairs correctly and was not over charged. In addition, Casey's did my inspection and had me in a loaner car, all at their expense. Thanks! More

First of many Just had my first service on my crv, delt with Chris at check in and out, fantastic friendly person to be up front, Chris explained to me regarding a Just had my first service on my crv, delt with Chris at check in and out, fantastic friendly person to be up front, Chris explained to me regarding a recall/update for the computer. Will be back. More

Great service and the best Customer Service employee ever. Brought in my 2015 CRV for scheduled maintenance. All was done quickly and well. Don Matol went out of his way to explain all service required as well Brought in my 2015 CRV for scheduled maintenance. All was done quickly and well. Don Matol went out of his way to explain all service required as well as the work completed. he threw in a car wash which was badly needed. Thanks Casey and Don Matol. More

Excellent Service My CRV was recall to repair the airbag. You gave me a new rental car, for over 3 weeks until my car was done. Don Motol was very courteous, call me to My CRV was recall to repair the airbag. You gave me a new rental car, for over 3 weeks until my car was done. Don Motol was very courteous, call me to informed me how my service was going. He was very helpful, polite, & professional. Thank you More

The service was wonderful! The service staff and sales staff were considerate, courteous, friendly and polite! Chris (Service) and Brandon (Sales) made me feel at home. I will The service staff and sales staff were considerate, courteous, friendly and polite! Chris (Service) and Brandon (Sales) made me feel at home. I will send friends and family to Casey Honda! More