Back

Casey Honda - Service Center

Newport News, VA

not yet
rated
454 Reviews

454 Reviews of Casey Honda - Service Center

Sort by
October 24, 2016

Great Service! Thank you for the great customer service and fantastic job on my Honda Civic. The service was completed quickly and I was able to go about my day. Tha More

by Belle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Oct 24, 2016 -

Casey Honda responded

Thank you for the review Belle! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

October 23, 2016

Don Mattel- Great customer service! He is always polite and professional. He explains everything. I know my car is in good hands. I am always pleased with the work. Faye H. More

by Faye 52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Oct 24, 2016 -

Casey Honda responded

Thank you for the review! We are glad to hear that your experience with us was 5 star worthy and that we were able to explain everything about your new vehicle and that you feel you car is in good hands. If you have any automotive needs in the future it would be our pleasure to be of assitance. Thank you for your time and have a great day!

October 22, 2016

Don Matol Outstanding customer service always Don greeted me as soon as he knew that I was there. Then he came to the waiting room to explain what had been found during the inspection and gave me More

by Judith Michalski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
October 20, 2016

Don Matol - Outstanding customer service, as always! Had my Honda in for service yesterday and once again received outstanding customer service from Mr. Don Matol. A very professional, knowledgeable, fr More

by Bernadette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Oct 21, 2016 -

Casey Honda responded

Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

October 16, 2016

Don Matol AMAZING CUSTOMER SERVICE Don Matol is the ONLY reason i still come to Casey Honda. His customer service and passion to asssure that you understand everything and he CARES abo More

by nannyscheuf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Oct 17, 2016 -

Casey Honda responded

Thank you for the review! We are glad to hear that we have someone on our team that makes the visit here at Casey Honda worth it. If you have any automotive needs in the future it would be our pleasure to be of service. Thank you for your time and we hope you have a wonderful day!

October 15, 2016

Don Matol comes through again Been going to Don for about 5-6 years, 2 nd Honda he has been service rep for. Sort of had an emergency where we already had an appointment for Monday More

by jtmurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Oct 17, 2016 -

Casey Honda responded

Thank you for the review Joseph! We are glad to hear that we were able to provide you with a 5 star worthy service and we hope to be able to do so for many years to come. Customer satisfaction is always our goal and we will go above and beyond for our customers. If you have any automotive needs in the future it would be our pleasure to be of service. Thank you for your time and have a great day.

October 14, 2016

Me And my Husbands always like Don in Service . Awesome job We came in for a state inspection We always get such good care He goes over everything thoroughly and make sure you understand the service you receive More

by Minnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Oct 14, 2016 -

Casey Honda responded

Thank you for the review Minnie! We are glad that you enjoyed your service experience with us and we hope we can continue to do so for many years to come. Thank you for your time and we hope you have a wonderful day.

October 14, 2016

YES great experience ! Once again, Don Matol has given great customer service! He is an excellent service writer and explains everything thoroughly. I highly recommend him. More

by jet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
October 11, 2016

Excellent Service I got my 2006 CRV serviced last week. The coolant flush and a free car wash were all done in three hours because of Don's wilingness to help and accom More

by Maria
Recommend Dealer
Yes
Employees Worked With
Don Matol
Oct 12, 2016 -

Casey Honda responded

Thank you for the review Maria! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

October 04, 2016

Awesome job. I came in for a state inspection and was notified my car needed a software update. This update was a lengthy process. Instead of scheduling me for More

by Great Gonzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Rose?
Oct 05, 2016 -

Casey Honda responded

Thank you for the review! We are glad to hear that we were able to perform two services for you within a timely manner. Customer satisfaction is always our goal and we are glad we could accomplish that for you. If you have anymore automotive needs in the future it would be our pleasure to assist you. Thank you for your time and have a wonderful day.

...
23
...