454 Reviews of Casey Honda - Service Center
Thank you for great service Don is always great but this time he was especially helpful in getting my much needed car back to me quickly. You have a very valuable employee in t Don is always great but this time he was especially helpful in getting my much needed car back to me quickly. You have a very valuable employee in this young man! Kensett Teller More
Preparing for a Road Trip My wife and I will be doing some significant traveling over the holidays and I thought it would be a good idea to ask the pros to take a look at my 20 My wife and I will be doing some significant traveling over the holidays and I thought it would be a good idea to ask the pros to take a look at my 2016 Pilot. Setting the appt could not have been easier and it took only about an hour for the service to complete the check up. I feel fortunate to have Collette as my service advisor and I'm pleased that the service team backs one another up. Quite frankly, I've avoided dealer service department for 40 years due to what I perceive to be integrity issues but I'm very comfortable with you good folks at Casey and look forward to seeing you again. More
GREAT TEAM AND RELIABLE SERVICE Don Matol is such a genuine person that I feel I am visiting a trusted friend when I come for service. As always, great service in pleasant surroundin Don Matol is such a genuine person that I feel I am visiting a trusted friend when I come for service. As always, great service in pleasant surroundings. More
Just had an inspection of my 2014 Honda Insight done. Excellent service. Don and his team do a great job. Always friendly, always puts the customer first. The inspection was done quickly, and the overa Excellent service. Don and his team do a great job. Always friendly, always puts the customer first. The inspection was done quickly, and the overall maintenance check was a plus. As a woman, I appreciate how I am never treated with any disrespect or looked down on for a lack of car knowledge when I bring my car to Don. I enjoy my Honda, and I enjoy working with Casey Honda's service department. More
Don comes through again! Purchased two tires from Casey last month, TPMS came on and noticed one of them was really low on air. Called Don at Casey Honda service, he said brin Purchased two tires from Casey last month, TPMS came on and noticed one of them was really low on air. Called Don at Casey Honda service, he said bring it right in and we will take care of it. Having my own compressor I was able to put enough air in to get me to Casey. He indicated they treat this as an emergency and within 30 minutes of arrival they repaired the tire (found a screw in it). Fortunately the tires have road hazard insurance, therefore, there was no charge. They even did their inspection of the vehicle while it was there, and this was late in the day. Thanks Don for another great service experience. More
Don is a credit to Casey Honda I have been going to Casey Sevice the entire 6 yrs that I owned my CRV bought new,,,and Don keeps it that way,,,he is most courteous Sevice Mng that I I have been going to Casey Sevice the entire 6 yrs that I owned my CRV bought new,,,and Don keeps it that way,,,he is most courteous Sevice Mng that I have ever met in 50 yrs of car service,,he explains exactly what I need and he knows what I can do to keep up car perfect,,he never tries to SELL ME unnesssary repairs or parts like ?????????? dealers.,,,THANK YOU DON More
Worst nightmare ever!!! Got my first ever car from Casey Honda that is a used car and it's been a nightmare and worst experience ever since . I've had my car repaired 9 times Got my first ever car from Casey Honda that is a used car and it's been a nightmare and worst experience ever since . I've had my car repaired 9 times to what Casey Honda say was a easy fix. Had about 6 loaner vehicles also. When I first purchased the vehicle Casey Honda had it for 2 weeks and I was not allowed to get my money back because of some 7 day rule casey Honda have, when I tried to tell casey Honda I haven't even had a chance to drive the car. I Went to the corporate office to have casey Honda fix the problems I was having and the same problems still occurred after. After casey Honda so called fixed my vehicle I was never warned about having any problems that needed to be fixed. Then Casey Honda had the nerve to fail my state inspection when they so called did a 150 point inspection before they sold me the vehicle. So after casey Honda did my state inspection I was informed that my vehicle requires a motor mount, and tire rods. These issues were never bought to my attention when they worked on my car 9 times out of a year. My car engine light never came on since I had it but when I received it after my state inspection now it's on. Casey Honda wanted to charge me a total of 700 dollars to fix my motor mount and tire rods, when I found a shop to do it all for 150. Women be careful with casey Honda.I pray to god they didn't tamper with my car. I am scared every time I get into my car bcus I don't know if my life is safe driving this vehicle. Looking into calling wavy 10 news as soon as possible. I haven't even had the car a year yet and it been to them about 9 times for repairs. The car was so called certified for 2 years and come to find out I think the car is a lemon. I'm just a young college student that's trying to make it in life. Please be careful dealing with Casey. More
Smooth Sailing Great customer service, and overall experience. I'm proud to say I purchased my car from here, everything was smooth sailing. Thank you so much! Great customer service, and overall experience. I'm proud to say I purchased my car from here, everything was smooth sailing. Thank you so much! More
Goes above and beyond! Don does a great job every time I go into Honda! I always have multiple little minions with me and he makes sure things get done as quickly as possib Don does a great job every time I go into Honda! I always have multiple little minions with me and he makes sure things get done as quickly as possible but always with exceptional quality! Don and the whole Casey Honda team do a great job! More
Great customer service Don was polite and very helpful. I went to the dealership for a recall and Don took the time to check my car for the state inspection. I had forgotten Don was polite and very helpful. I went to the dealership for a recall and Don took the time to check my car for the state inspection. I had forgotten that it was due. And so I was able to get everything done in what felt like record time. He was very professional and made me feel at ease. More