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Casey Honda - Service Center

Newport News, VA

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454 Reviews

454 Reviews of Casey Honda - Service Center

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February 02, 2017

Simply amazing Collette did an amazing job! Even though there were some issues with the technicians isolating the problem to fix it, Collette was great. Courteous More

by Christopher Lance Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Feb 03, 2017 -

Casey Honda responded

Thank you for your review! We appreciate the time you took to leave us a rating and we appreciate you as a customer. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

February 01, 2017

Outstanding Customer Support!!!!!!!! Don Matol consistently provides exceptional service! From the time you walk in Don is always there answering questions and providing you with informa More

by delsolredhot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Feb 02, 2017 -

Casey Honda responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Don Matol was able to make your experience with us pleasant! Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

January 26, 2017

Great service Don is awesome I love coming in. He knows me and my husband by name and always makes us feel welcomed and at home with Honda. Whenever we come in we More

by Hillard Cedric and Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jan 27, 2017 -

Casey Honda responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Don was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

January 22, 2017

Great service Every time Don does great job with to understand everything thanks I love Honda team they are happy to help everyone and organize very friendly and n More

by Hassan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jan 23, 2017 -

Casey Honda responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Don was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

January 11, 2017

Hassle Free Car Inspection I came in to Casey Honda for my annual car inspection. I always enjoy speaking with my service rep Don Matol. He's very friendly & knowledgeable about More

by Catzlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jan 12, 2017 -

Casey Honda responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Don Matol was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

January 07, 2017

Great customer service Don was very knowledgeable and helpful in assisting me with my service. He went above and beyond my basic expectations. If there was the ability to gi More

by Kybwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jan 09, 2017 -

Casey Honda responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Don was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

January 07, 2017

Very efficient scheduled service. Don Matol handled this service visit in a very professional and friendly manner - as usual. Everything to be done was explained before my car was ser More

by j_edwards65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jan 09, 2017 -

Casey Honda responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

January 07, 2017

Oil Change Don did an excellent making sure my daughter was taken care of. Always has a positive attitude. Kept us informed about the progress of the oil change. More

by Brembydome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jan 09, 2017 -

Casey Honda responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Don was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

January 06, 2017

Excellence At Casey Honda Don Matol has always been extremely helpful. He always explains everything in detail and makes sure I am satisfied with the service re More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jan 09, 2017 -

Casey Honda responded

Thank you for your review! We are glad to know that you enjoyed your experience at our dealership and that you felt we deserved such a great rating. Please feel free to come back for any for your automotive needs and we hope you have a great day!

January 01, 2017

Service With A Smile My 2010 Civic was due for a service check and although I missed my scheduled appointment time, I arrived 2 hours later and was able to have the work d More

by portside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jan 04, 2017 -

Casey Honda responded

Thank you for the review! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

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