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Casey Honda - Service Center

Newport News, VA

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454 Reviews

454 Reviews of Casey Honda - Service Center

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March 08, 2017

Price was right I came in for my annual inspection, and I was surprised to find out it was 'on the house.' You can't beat that price! More

by Sara Butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Mar 08, 2017 -

Casey Honda responded

Thank you for your review, Sara! We are glad to know that you enjoyed your experience at our dealership and that you felt we deserved such a great rating. Customers are our main priority and we are glad that we were able to show you some appreciation giving you some service, on the house. Please feel free to come back for any of your automotive needs and we hope you have a great day!

March 07, 2017

Fantastic Service Representative Don Matol has made my experience with the service department a very pleasant one. He is well informed and explains everything well. I only come there More

by Btaleghani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Mar 07, 2017 -

Casey Honda responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Don Matol was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

March 06, 2017

Collette had me out in the 30 minutes she said she would. Travares came over to make sure I was enjoying my car while I was waiting for my 30 day service. Everyone has been so kind and helpful More

by cmnurse2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Mar 07, 2017 -

Casey Honda responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

February 26, 2017

front axle seal did a real good job .help customer out with problem with there car.listen to you find out what your car problem.tell you price it get done More

by babygot33
Recommend Dealer
Yes
Employees Worked With
Don Matol
Feb 28, 2017 -

Casey Honda responded

Thank you for the rating! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Thank you for your time and have a great day!

February 24, 2017

Outstanding customer relations Collette has always provided great service. Keeps you informed of status and offers great options to consider. Let's you know what the overall st More

by George Passaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Feb 28, 2017 -

Casey Honda responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Collette was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

February 24, 2017

great service I want to thank Don for the wonderful service that he gave me on my 2010 Jeep. I brought it in for a state inspection on a Saturday and It failed. D More

by baykats01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Feb 28, 2017 -

Casey Honda responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

February 20, 2017

Don is Great Don is always so nice and helpful. My car is always serviced quickly and correctly. Him and his team are A+++, would recommend anyone to take your ve More

by Cantrell98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Feb 21, 2017 -

Casey Honda responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Don was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

February 16, 2017

State inspection and tire issue Don Matol is professional, personable and knowledgable. He is very skilled at explaining the how's and whys of what is needed to service my car. Also More

by LovemyHonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Feb 17, 2017 -

Casey Honda responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Don Matol was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

February 08, 2017

Don Matol and his team delivered world class service to me. I'm so pleased with the excellent customer service Don Matol and his team gave me. I will never go to another dealership for services. Casey Honda ser More

by SheilaWright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Feb 08, 2017 -

Casey Honda responded

Thank you for the review. We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

February 07, 2017

service visit for oil change i have had several visits to casey's service department and every visit has been very stress free. don does a great job. very friendly and professiona More

by beerwolf51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Feb 07, 2017 -

Casey Honda responded

Thank you for your review! We are glad to know that you enjoy your experience at our dealership and that you feel we deserve such a great rating. Customers are our main priority and your feedback is helpful in making us better as a dealership. Please feel free to come back for any of your automotive needs and we hope you have a great day!

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