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Casey Honda - Service Center

Newport News, VA

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454 Reviews

454 Reviews of Casey Honda - Service Center

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June 13, 2017

Consistently a positive experience Collette is always friendly and personable each time I bring in my car to be serviced. Since I am a person who really doesn't understand cars very wel More

by I Beck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Jun 14, 2017 -

Casey Honda responded

We are ecstatic to hear that our team was able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable and quick to answer questions. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future.

June 12, 2017

She is great! Collette is great at what she does. She is very helpful and has a great personality. She is very helpful in explaining what needs to be done and why. More

by KristiR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Jun 12, 2017 -

Casey Honda responded

Thank you for the review. We are very pleased to hear our team is able to provide you with a five-star rating experience. Feedback from customers is always appreciated and used to help us improve. We hope to see you when you have any automotive needs. Thank you, and we hope you have a great day.

June 12, 2017

Collette is the epitomy of excellence! Collette was the only service provider working the desk on the day I went to get my car serviced. She & Mr Rich double teamed, got the mound of custo More

by CJ Quarles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich, Collette Stevens
Jun 12, 2017 -

Casey Honda responded

Thank you for the review! We are glad our team was able to provide you with a five-star worthy experience. We always appreciate customer feedback and use it to help us improve. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

June 06, 2017

I Appreciate Your Great Customer Service Everyone that I had dealt with at Casey Honda has always been very courteous and professional. Collette is especially nice to work with because she ha More

by Tonya P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Jun 07, 2017 -

Casey Honda responded

Thank you for the review Tonya, feedback is always appreciated. We are very pleased to hear that our team makes you feel like your in good hands. Our priority is customer satisfaction by being able to give you a five-star experience. Thank you for your time, have a great day!

June 05, 2017

Don is the best!!!! I always schedule my service at Casey Honda because of the expertise that Don Matel has. He's super patient and explains what my vehicle needs. I appr More

by saif819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jun 05, 2017 -

Casey Honda responded

Thank you for your review! We appreciate the time you took to leave us a review and we appreciate you as a customer! We're also very pleased to know that Don is able to make your experience with us pleasant! Please feel free to come back for any of your automotive needs and we hope you have a great day!

June 05, 2017

Casey is the Best Dealership I've Ever Had My experience with Casey Honda has been outstanding. From purchasing a new Honda to the service I have been provided for the past 2 years on my Odyss More

by Rodney Erb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Holden, Collette Stevens
Jun 05, 2017 -

Casey Honda responded

We are ecstatic to hear that our team, especially Derek and Collette, were able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable and quick to answer questions. Here at Casey Honda, we believe that our customers are our top priority and we will go above and beyond to deliver this. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future.

June 03, 2017

Great Customer Service! Collette was great with everything I needed! Super outstanding customer service! Thank you! Allison was awesome and Mike, too! What a great tea More

by LDonah7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens, Michael Graham, Allison Wersal
Jun 05, 2017 -

Casey Honda responded

Thank you for your review! We appreciate your feedback and we are glad to know that your experience deserved a 5 star rating. Customers are our main priority and your feedback is helpful in making us better as a dealership. Please feel free to come back for any of your automotive needs and we hope you have a great day!

June 03, 2017

Collette Stevens does it again! Collette Stevens never disappoints us as she is very pleasant, personable, very knowledgeable and goes above the call of duty to ensure complete custo More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Jun 05, 2017 -

Casey Honda responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Collette Stevens was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day

May 31, 2017

Excellent service Collette is such a breathe of fresh air , she make sure she give you her total self at making everything satisfactory to you. She work so hard to acco More

by Hondav6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
May 31, 2017 -

Casey Honda responded

Thank you for the glowing review. We are ecstatic to hear Collette was able to provide you with an outstanding 5 star worthy service. We appreciate that you recognized our associate's hard work and dedication to providing quality customer service. Customer satisfaction is our goal and we do whatever we can to go above and beyond to assure that happens. Again, thank you for taking the time to leave us a review and for your continued business. We look forward to serving you in the future for your next automotive needs. Have a great day!

May 28, 2017

good service Loan very helpful with service Loan was friendly and very helpful with service.Had recall on air bag fied.was in and out in record time.Thankyou Stephen DixonHave a good day More

by Stephen Dixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loan Pham
May 30, 2017 -

Casey Honda responded

Stephen, thank you for the amazing 5-star review. We truly appreciate you taking the time to acknowledge Loan's hard work and commitment to providing excellent customer service that is fast and friendly. Thank you again for the great review and we look forward to serving you again on your next visit. We hope you have a wonderful day.

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