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Casey Honda - Service Center

Newport News, VA

4.1
454 Reviews

454 Reviews of Casey Honda - Service Center

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July 13, 2017

Excellent, cordial service Don is always friendly and informative. He goes out of his way to make sure you are satisfied with service at Casey Honda. I appreciate his knowledge More

by lsolaroli2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jul 14, 2017 -

Casey Honda responded

We are ecstatic to hear that our team, especially Don Matol, was able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable and quick to answer questions. Here at Casey Honda, we believe that our customers are our top priority and we will go above and beyond to deliver this. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future.

July 12, 2017

Don is Awesome! My husband and I greatly appreciate Don's customer-friendly service. With him, you get professionalism and genuine concern with a smile EVERY TIME. Th More

by Shina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jul 13, 2017 -

Casey Honda responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Don Matol was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

July 12, 2017

scheduled service visit The usual excellent service and professional staff. My service advisor was off that day and Collette Stevens took care of me and did a great job. More

by Love my Odyssey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Jul 13, 2017 -

Casey Honda responded

We are pleased to hear Collette Stevens was able to make things easier for you! We take pride in providing a hassle free experience and enjoy giving you such a positive experience! Casey Honda is here for all of your service and car buying needs, and we look forward to seeing you again in the future! Thanks again!

July 11, 2017

The Standard at Casey is Excellence Once again my service with Casey was outstanding. They called to remind me that my state inspection was due, set up my appointment and when I arrived More

by Rodney Erb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Jul 12, 2017 -

Casey Honda responded

We are ecstatic to hear that our team, especially Collette Stevens, was able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable and quick to answer questions. Here at Casey Honda, we believe that our customers are our top priority and we will go above and beyond to deliver this. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future.

July 11, 2017

Thanks Don! I came in for an oil change and I always have a good experience with Don. I appreciate his attention to customer service and his effort to get me out More

by HJL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jul 11, 2017 -

Casey Honda responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! A lot of work goes into making our customers satisfied with their purchases and making sure they receive the ultimate Casey Honda experience. We are pleased that Don Matol was able to provide an atmosphere that was knowledgeable and quick to answer questions. We look forward to working with you again and hope you have a good day.

July 09, 2017

Great experience as always Don always excels with customer service and takes the time to explain any issues with my car. I Highly recommend Don and this dealership for car servi More

by scott123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jul 10, 2017 -

Casey Honda responded

We are ecstatic to hear that our team, especially Don Matol, was able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable and quick to answer questions. Here at Casey Honda, we believe that our customers are our top priority and we will go above and beyond to deliver this. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future.

July 08, 2017

Valve Adjustment & Timing Belt Don Matol is one of the best service advisors. He is very knowledgeable and courteous. Don always takes the time to explain the service on my car in More

by hpn6183
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jul 10, 2017 -

Casey Honda responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Don Matol was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

July 08, 2017

Last minute service needs I needed service unexpectedly on my 2014 Civic. Collette was a huge help, knowledgeable, efficient and friendly. No doubt I'd not only recommend Casey More

by qenad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Jul 10, 2017 -

Casey Honda responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! A lot of work goes into making our customers satisfied with their purchases and making sure they receive the ultimate Casey Honda experience, so we're glad you were able to get a worthy experience. We look forward to seeing you guys in the future, thanks again!

July 08, 2017

Regular Check-Up Service Don continues to excel in his service. The trip to Casey Honda is always pleasant due to his superb workmanship. When and if he moves to another dea More

by honda2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jul 10, 2017 -

Casey Honda responded

It is always great to hear that we can serve our customers with a great experience. Since, we really do take the time and effort to build lasting relationships with our customers. We take pride in providing a hassle free experience and enjoy giving you such a positive experience. Casey Honda is here for all of your service and car buying needs, and we look forward to seeing you in the future! Thank you for your business, and we hope you have a wonderful day.

July 06, 2017

Wonderful service! I am always confident bringing my car to Casey Honda. Don Matol is always a perfect gentleman and very informative about how to take care of my car. More

by Hettie Weber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jul 07, 2017 -

Casey Honda responded

Thank you for the great rating and review! Hearing how we can provide our customers with the utmost customer satisfaction is great to hear. We strive to work with individuals to provide them an easy experience that is suited to their personal needs and wants. We hope you have a great day!

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