Casey Honda
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 AM
Wednesday 7:00 AM - 6:00 AM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Mark Bowles is the best salesperson they have at Casey. I went in to purchase a new CRV last year and he gave me a "great" deal, even dealing with my best friend and all the haggling. He was professional, bu went in to purchase a new CRV last year and he gave me a "great" deal, even dealing with my best friend and all the haggling. He was professional, but also friendly and honest. I made the mistake of mentioning the Ridgeline truck they have and he just happened to have one for us to drive, and I must say, with no pressure. We fell in love with it also and he gave us a great deal on it too. We ended up buying two vehicles from Mark and then sent my niece to him and she bought a CRV also. Sorry if any of you had trouble with Casey, but you might not have dealt with Mark. I would recommend him to EVERYONE and would also buy any future cars from him. Check him out at Casey, you won't be disappointed:) More
This is the second car we have purchased from Casey thru Mark Bowles in less the 3 months. Mark has been very professional and courteous and has made sure that we have been happy with our purchase. He has Mark Bowles in less the 3 months. Mark has been very professional and courteous and has made sure that we have been happy with our purchase. He has gone above and beyond to make sure that we left Casey as a satisfied customer. We would definitely return to Casey Honda to purchase another car when the time arrives for another new car.I hope that the service side keeps us as satisfied. We are a family the does our research ahead of time to determine what kind of car and the price we are willing to pay before we walk into a dealership, and we are not afraid to walk away, so when we make a purchase it is because we are satisfied. More
Mark Bowles did a wonderful job. He found the car that I wanted and worked with me to solve all of the questions I have had both before making the purchase and after making the purchase. Mark has a lot of wanted and worked with me to solve all of the questions I have had both before making the purchase and after making the purchase. Mark has a lot of integrety and has always made a point to tell the good and bad about the vehicle being considered. Mark tells the truth! This recent purchase was my second purchase through Mark. My first experience was just as enjoyable. I have tremendous respect for Mark and would recommend him to any of my friends. More
Mark made it very easy to move from 1 leased car to another. He listened to my needs, and met them. He is a true asset to the team. Everyone at the dealership have been attentive to my needs, and pr another. He listened to my needs, and met them. He is a true asset to the team. Everyone at the dealership have been attentive to my needs, and professional. I have recommended Mark to several friends as well. More
The sales staff at Casey Honda made buying my new Pilot a very postive decision. Mark Bowles is professional, very knowledgable about the Honda product line and most of all very patient. The dealership went very postive decision. Mark Bowles is professional, very knowledgable about the Honda product line and most of all very patient. The dealership went out of its way to get the exact color and model I wanted from out of the area. This was the second Honda I bought from Casey and would not consider using another dealership. The financing was easy and I ended up with a brand new Pilot with a lower monthly payment. Even the guys in the detail shop made sure my new car was in perfect condition when I drove off the lot. More
STAY AWAY!!!!!! Never buy a car from here. What a horrible mistake. They are sharks, liars, and the place is filled with people who have no idea what they are doing with absolutely no integrity. NEVE horrible mistake. They are sharks, liars, and the place is filled with people who have no idea what they are doing with absolutely no integrity. NEVER EVER will I go there again. I plan to take everything Casey off my car and let everyone know what a horrible place this is. We signed for our car on Saturday, and were told to come back Monday to give them my social security card, and the F&I guy was going to try to get us a better rate. Well..... on Monday we went back after seeing that the Military could have their pay stopped we decided maybe we should get out of the deal. We were told we had 7 days and 1,000 miles to change our minds. We were doing a trade in, and knew that the paper work hadnt been processed yet, so when my husband went to see if we could get our car back, the guy told him to leave his office that he was going to process it anyways. Now we are stuck. I have such a horrible taste in my mouth after the way these people handled our situation. I would never reccommend them to anyone. More
I bought a certified used honda from an out of town dealership but go to Casey for maintenance. I had a problem with my car that was covered under warranty. Even according to the service rep at Casey( dealership but go to Casey for maintenance. I had a problem with my car that was covered under warranty. Even according to the service rep at Casey(two weeks earlier). After the work was finished Casey's service rep calls to tell me that my repair was not covered under warranty and they would like to negotiate a price for the repair. I called the dealer I bought the car from, they checked and assured me that the repair was a warranty repair-Still, at casey they argued it was not, my sales rep (from where i bought the car) faxed Casey Honda the paper work clearly stating it was covered (bumper to bumper) Warranty . Even so Casey Honda countinued to argue it was not covered,and told me I needed to whatch out for shadey warranty companies, mind you this is a "honda certified warranty". The service manager from where I bought the car faxed over more paperwork showing warranty coverage and finally Casey conceeds it is a warranty repair. When I get the paper work from Casey Honda there is a line item for estimates. Under this section it states that I had acknowleded a cost of the repair of and an orginal estimate of 900.$.....total lie, I spoke with casey two weeks before having the repair and at that time we agreed it was a warranty repair issue. I guess shame on me for not getting that in writting. I will not return to any Casey auto company for any type of service.....buyer beware More
I visited the dealership on January 11. A commitment was made for the trade in value of my used car and a brand new car was given for test drive. Next day I went with my family and negotiate the price. D made for the trade in value of my used car and a brand new car was given for test drive. Next day I went with my family and negotiate the price. During price negotiation the sales person, Chris, brought the business manager for negotiation. The business manager made very non-professional conversations. At the end of all kind of talks from his he asked me that how much I want to pay I offered $18,000 for Civic 2011 at this point the business manager asked me to leave the store. He said "Your junk car is outside take it back and leave the store now". I left the store and with in five minutes I received call from the sales person saying that he has talked to the big boss and that Honda Civic can be sold for $18,500. It shows that my offer was not in-appropriate enough that made the business manager so angry that he asked me to leave the store immediately. I was with my friends and my wife. It is completely shame on CASEY having people in crew who does not know any thing about ethics and professionlism. More
i have another car from a casey dealership so i was open to getting another car with casey again. i went with casey honda traded a 08 civic for an 2010 civic and im so glad we did! they were so great the pe to getting another car with casey again. i went with casey honda traded a 08 civic for an 2010 civic and im so glad we did! they were so great the people in there were great with my little one who didnt want to stay still! are sales man was great with us and are little one she still asks about her "buddy" , he was great with her and dealin with the fact that she was tryin to run around . everyone worked so hard to get us a great deal and work with us. they got us the best deal we could get. they detailed the car and filled the tank for us before we left the lot even the detail guy came out to make sure it was to are liking. the people were great and so was the sale! i will be goin back when the time comes. i truly recommend CASEY HONDA! BIK was great if your looking to get a car i would find him. he was not the pushy rush rush buy my cars kinda guy he truly cares about you and making your experience a good one. More
i am vary satisfied with this dealership. their customer service is one or the best iv seen. they have a fun and friendly atmosphere, and respond to me in a timely fashion. Biklen Jazexhiu was very helpful service is one or the best iv seen. they have a fun and friendly atmosphere, and respond to me in a timely fashion. Biklen Jazexhiu was very helpful in answering all of my questions and updated me on everything i should know. i would recommend this dealership to everyone. More