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Casey Honda

Newport News, VA

4.5
742 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 742 reviews

January 11, 2014

I found that that they were very friendly and workable with. They also helped with keeping the family busy while all paperwork was being processed. I have no complaints.. More

by sliver08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 13, 2014 -

Casey Honda responded

Thank you for your review! We are so glad that our employees were so friendly and could accommodate your family during your car buying experience. We hope you will come back to see us in the future with any needs you may have!

January 09, 2014

My family was traveling down Interstate 64 and we had an engine problem. After calling many dealerships, the folks at Casey Honda agreed to see us. It was a Saturday and a holiday weekend. We had come fr More

by TreacyJones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jan 10, 2014 -

Casey Honda responded

Wow! Treacy, we are so happy you shared this wonderful experience. Hearing this makes us so proud to have been able to help you and your family during a rough situation. We truly care about our customers and no matter the situation, just want to be able to help them out. Thank you for your recommendation and we appreciate your kind words about Don and Casey Honda!

January 06, 2014

Good buying experience. It took a while to get the second key but it finally came!!! Great Car for a good price. Will buy honda again. More

by rokbarlow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 07, 2014 -

Casey Honda responded

Thank you for your review! We are glad Alyx could answer your questions and help out with your new vehicle. Enjoy your 2012 Pilot and come back to see us in the future!

January 05, 2014

Don Matol has been my Service Rep for about 3-4 years. He is very professional, knowledgeable, friendly and really cares about his customers. Casey Honda service has always been a great experience for me ha More

by jtmurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jan 07, 2014 -

Casey Honda responded

We really appreciate your review and continued loyalty to our dealership! We are so glad Don has been able to consistently provide you with such great service. Casey Honda cares most about our customers' satisfaction. We look forward to the next time you come back in!

December 26, 2013

WORST DEALER EXPERIENCE EVER!!! I traded in my leased WORST DEALER EXPERIENCE EVER!!! I traded in my leased Crosstour in October for the Civic lease special. In November I was then billed for the last tw More

by keric
Customer Service
Friendliness
Price
Recommend Dealer
No
December 18, 2013

Mark Bowles provided exceptional customer service and provided me with a great deal on my new car. He was friendly, helpful, and true to his word. I would recommend him when looking to buy a new car. M More

by conniedgar
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2013 -

Casey Honda responded

We are glad to hear that Mark was able to provide you with an excellent car buying experience while finding the perfect vehicle for you! We appreciate your recommendation and are happy your are enjoying your new Honda. Let us know if there is anything we can assist you with in the future.

November 18, 2013

In 2009 I purhcased a Honda Accord EX-L from Mark Bowles. This was the nicest new car I had ever owned; however, I really wanted the Coupe in San Marino Red. I expressed this to Mark, on more than one occa More

by JoannieLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 19, 2013 -

Casey Honda responded

Thank you for sharing your recent experience with Mark and Casey Honda. We are very happy to hear that Mark was able to provide you with a first class car buying experience both in 2009 and recently. It makes us proud to hear you have enjoyed you Honda Accord EX-L but it makes us even happier to hear that you were able to find the new vehicle that was perfect for you. We are glad Mark was able to assist in finalizing the deal so you could drive out in your new Accord in a timely manner. We greatly appreciate your kind words and recommendation for Mark and look forward to continuing to serve you in the future. Enjoy your new Accord!

November 08, 2013

I recently purchased 2 vehicles from Casey Honda, a 2013 Honda CRV EX and 2013 Honda Ridgeline Sport, the sales rep Joe Diggs did a great job, he was very friendly and helpful. He made sure I got exactly wh More

by JeremiahWoodbury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Diggs
Nov 25, 2013 -

Casey Honda responded

Jeremiah, we appreciate you working with us so that we could fix this situation. GreenLight was overnighting your registration and other documentation to you last Monday and Scott Smith recently left you a voice mail to ensure you received these documents. Again, we apologize for this experience and are happy to see that it has been resolved. If you have any additional questions or concerns please feel free to call us anytime

October 29, 2013

Fred always looks after his customers and I am so thankful to have Fred as my Service Team Leader. Everyone at Casey Honda was great and I love your coffee in the waiting lounge. Thank-you very much. More

by timmyewing61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Tolley
Nov 01, 2013 -

Casey Honda responded

Thank you for letting us know about your service experiences at Casey Honda! We are happy to hear Fred is continually able to provide you with excellent service experiences every time you visit him. We appreciate your recommendation and look forward to continuing to serve you in the future. We're glad you enjoy our coffee!

October 02, 2013

This is my third time working with Mark at Casey Honda - and there's a reason I keep coming back! He takes care of me and makes sure I get the best bang for my buck. By now, he knows me and my family on a p More

by kmsemeyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 04, 2013 -

Casey Honda responded

Thank you for sharing your recent experience at Casey Honda! We are happy to hear that Mark continues to provide you with excellent car buying experiences every time you visit him. We are glad you were able to find the perfect vehicle for you at an excellent price. We appreciate your business and look forward to continuing to serve you in the future.

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