Casey Honda

If you're in need of a vehicle.. go see Alyx Carneal! I submitted an online inquiry and had more than five dealerships contact me. My work was closer to Casey Honda so I tried them first. Ms. Carneal gree I submitted an online inquiry and had more than five dealerships contact me. My work was closer to Casey Honda so I tried them first. Ms. Carneal greeted me as soon as I got out of my car with a smile and a handshake. I told her I was timing her and wanted to be out in an hour. She had me out in 40 minutes. They gave me a fair price for my car and the car I purchased. After Alyx's outstanding customer service and efficiency.. I didn't have to go to any other dealers. I had to wait two days for them to get the vehicle in but Alyx called me as soon as it was at the dealership. I got back there and told her once again with a smile on my face that I was timing her and wanted to be out in under an hour and a half. She had me out in an hour and five minutes. Even though it was hard to give up my Altima Coupe.. i love my 2014 Civic and how Alyx handled the entire process. I've already recommended her to family and friends! Alyx and the staff at Casey Honda are the definition of perfection. More

"GREAT CUSTOMER SERVICE" I am a first time Honda owner and I bought my Honda from Casey Honda. I have had nothing but great service from them from the showroom staff to the wo I am a first time Honda owner and I bought my Honda from Casey Honda. I have had nothing but great service from them from the showroom staff to the wonderful service department team staff.They go above and beyond to meet any of my needs with my new Honda.I will certainly recommend any one who is looking for a great Honda to see them. Its nice to know that you can depend on a company that appreciates your business and will always do their best to give you great customer service. I will be purchasing another Honda from them in the near future. More

Outstanding Support from the Service Team AAA+++ SERVICE ! Good evening Mr. Fitzgerald, I would like to "Brag" on your service team for a moment. I brought my car in last week because of a problem with the en Good evening Mr. Fitzgerald, I would like to "Brag" on your service team for a moment. I brought my car in last week because of a problem with the engine and was given the "Five Star Treatment". Your service team (Donna Turner, Amanda Carmony and Don Mateo provided me with "Cradle to Grave" service! From the moment I "arrived" I was treated with outstanding customer support. Donna was very tentative and took care of my needs in a very profession and courteous manner. Due to the nature of the problem I was given a "rental vehicle" to ensure that I was able to make it back home. Amanda was extremely profession and caring and provided me. outstanding support. She also gave me "ICE CREAM" while I waited. I felt like I was at "home"...that's what Casey Honda's like...a "home away from home". Finally, I have to "brag" on Mr. Don Mateo. This guy is the "cream of the crop". He's always pleasant, caring and extremely attentive. I am a twenty six year service veteran and I'll put Mr. Mateo up against any of my comrades when it comes to customer service and professionalism. I thought I was a "workaholic"...Mr. Mateo never sleeps! I received constant and consistent updates from Mr. Mateo providing me with details on my vehicle...My Mateo (Don) is the best when it comes when it comes to customer service! He's a "keeper"! When I received my car and was given the news that there was "no charge"...I almost fainted! I am extremely humbled and grateful for being a part of the Casey Honda Family!!! Thanks for everything. If there are any "non believers" just contact me and I will "testify" to OUTSTANDING STAFF AT CASEY HONDA!!!KUDOS for having a wonderful staff of personnel! They deserve five stars +++++!!! More

I love my Civic thanks to Casey Honda! I had the best experience at Casey Honda. Ms. Alyx Carneal helped me in every way and made the process very easy and simple. I was a nervous wreck bef I had the best experience at Casey Honda. Ms. Alyx Carneal helped me in every way and made the process very easy and simple. I was a nervous wreck before hand but they made me feel welcome. Alyx was positive the whole time and very personable. While we were waiting to get approved, she didn't just wonder off and leave us by ourselves like they did at previous dealerships. She sat and talked to us like she had known us for years. She was very professional when she needed to be but also very easy going and considerate when she could tell I was getting overwhelmed. It was a relief to work with someone who wasn't forceful and kept us laughing through the entire process. Alyx went above and beyond to help me out and get me at a payment that I'm comfortable with. I'm so glad I stepped in that dealership. I never thought i would say that i had a enjoyable and fun experience buying a car but she proved me wrong! If I know anyone that needs a car I'll definitely be sending them to Alyx at Casey Honda! More

I had a less than desirable experience with Casey Honda. I previously purchased two cars from them, but this will be my last purchase. I negotiated the sale of my trade-in (2007 Honda LX) and purchase of a I previously purchased two cars from them, but this will be my last purchase. I negotiated the sale of my trade-in (2007 Honda LX) and purchase of a used car (2011 Honda Pilot EX-L) with Mr. Bowles and Brian McHugh. At one point during the sales sales negotiation Mark Bowles made a rude comment about his prior experiences with Soldiers. I left the sales floor and was about to leave the car lot until Mr, McHugh came outside to see if we could make a deal. After much haggling I was given a trade in value nearly 2k under book value. Casey currently has my trade in for sale on their lot at almost $7500 more than what they paid me. More

I was in dire need of a vehicle. I had been to 3 dealerships before Casey Honda and couldn't get done. I go in thinking I could only get in a used car and drive away in a 2013 Civic in the payments dealerships before Casey Honda and couldn't get done. I go in thinking I could only get in a used car and drive away in a 2013 Civic in the payments I needed to be at. Ms. Carneal was not only extremely helpful, knowledgeable and kind, she was the most patient and honest salesperson I've dealt with. I kept saying that i didn't want to waste anyones time, but she kept a big smile on her face, was nothing but positive and promised me that she would get me in a car. And she kept that promise! Not only did she put up with me for 5 hours, I've been in multiple times since my purchase and they haven't kicked me out yet lol. Alyx will be getting my business from now on and I'll be telling all my family and friends about her and my amazing experience! Thank you again Alyx! More

Joe is very knowledgeable and down to earth. He will help you find a car with your specific needs/wants (in our case, low mileage). Casey Honda is a pretty good place. Car buying is a lengthy and pain help you find a car with your specific needs/wants (in our case, low mileage). Casey Honda is a pretty good place. Car buying is a lengthy and painful process for almost anyone these days but they make it pleasant. More

Generally I do not like buying a car, but Mark went out of his way to make it as pleasant as possible. We knew what we wanted and Mark worked with us to make it happen. Everyone was very helpful explaini of his way to make it as pleasant as possible. We knew what we wanted and Mark worked with us to make it happen. Everyone was very helpful explaining various options available on this vehicle. I wiill definitely buy my next car from Mark and will recommend him to others. More

when I was undecided between a civic or Scion, mark let my son and I test drive a civic SI alone, then set me up with the Scion dealer in Williamsburg so I can purchase the TC (which we thought we wanted). my son and I test drive a civic SI alone, then set me up with the Scion dealer in Williamsburg so I can purchase the TC (which we thought we wanted). After another test drive of Scion TC, I realized the Civic SI was the better car. Mark let us test the car again, this time a bit longer and my son was now wanting the SI. Honda never attempted to pressure us into the silver color on the lot, and was willing to match my NFCU financing so that I could get the additional $500.00 military rebate. Jared has expressed how much he really likes his new White Civic SI........, More