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124 Reviews of Casey BMW - Service Center
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December 18, 2019
Mike B and the techs always fix my vehicle efficiently and effectively every time. He’s been my service advisor for the past 3 years and has always given me the best customer service! and effectively every time. He’s been my service advisor for the past 3 years and has always given me the best customer service! More
by JP
Employees Worked With
Mike Bullus
December 12, 2019
The Only Service You Will Ever Need Once again, Casey BMW raised the bar with their outstanding service! Mike B. and the Casey service team provided excellent, complete, and timely serv Once again, Casey BMW raised the bar with their outstanding service! Mike B. and the Casey service team provided excellent, complete, and timely service on my 5 Series. Every time my BMW needs service, it ALWAYS goes to Casey and every time, I am very pleased with their service. If I could, I would rate them 6 Stars! More
by JerryB
Employees Worked With
Wayne Heath, Mike Bullus, Makenzie Green
October 16, 2019
Airbag and warranty replacements Work done in a timely manner and Casey’s employees were great! I was given a BMW to drive as I live 40 minutes away and it was a two day repair. Hig Work done in a timely manner and Casey’s employees were great! I was given a BMW to drive as I live 40 minutes away and it was a two day repair. Highly recommend! More
by Casey Customer
Employees Worked With
September 29, 2019
Service car Serviced my car, as I have done since I moved to this area four years ago, and was totally satisfied. Jason Stamer has always treated me so well and a Serviced my car, as I have done since I moved to this area four years ago, and was totally satisfied. Jason Stamer has always treated me so well and always helpful, the shuttle driver Dan Williams is always so pleasant and all that work there. More
by wespaillat
Employees Worked With
Jason Stamer
September 21, 2019
$1000.00 Bucks for NOTHING!!! Took my 5 Series to BMW because the engine light had came on. Was assured that engine would go off after being serviced. Did not happen. And to top it Took my 5 Series to BMW because the engine light had came on. Was assured that engine would go off after being serviced. Did not happen. And to top it off, the car started cutting off after the BMW service, which it was not doing before they worked on it. I contacted BMW about the problem and the service guy wasn't concerned AT ALL the situation and the fact that I had just paid BMW $1000.00. If nothing else my car should have at least been running and not cutting off. The service guy was quick to say that they had nothing to do with it, nor did he offer me the option to bring the car back. I will NEVER take my car ther again. POOR CUSTOMER SERVICE!!!! More
by Cee9
Employees Worked With
Mike Bullus
September 07, 2019
Excellent good service for everythingI and nice staff friendly and helpful - no reason for criticism - clean repair work shop - nothing wrong with everything a good service for everythingI and nice staff friendly and helpful - no reason for criticism - clean repair work shop - nothing wrong with everything and I would love to come back To CASEY More
by Sabine Bormann
Employees Worked With
Mike Bullus
August 01, 2019
Great experience Took my 3 series in for inspection and check on a pull when I was breaking. I had received a friendly reminder call about the appointment a couple of Took my 3 series in for inspection and check on a pull when I was breaking. I had received a friendly reminder call about the appointment a couple of days before. Josh was great. He called to say they’d found the problem and how much the fix would be. All done plus a couple of extra tweaks when he’d promised. Yay!! Dan, the shuttle driver, got me to work and back to Casey nicely. More
by Keyboards
Employees Worked With
Josh (service writer)
August 01, 2019
Great Job! Mike Bullus, my service representative & advisor is awesome. I have trust in him that he is going to get me the best service & make sure everything Mike Bullus, my service representative & advisor is awesome. I have trust in him that he is going to get me the best service & make sure everything is okay for me. No worries....... Respectfully, Ms Harrison More
by HARRISON, D
Employees Worked With
Mike Bullus
June 27, 2019
Loleatha Neclos (DeYonte Farrell) I was pleased with the service that I received from DeYonte Farrell. He was well mannered, knowledgeable and helpful and will recommend others to him. I was pleased with the service that I received from DeYonte Farrell. He was well mannered, knowledgeable and helpful and will recommend others to him. More
by Favored
Employees Worked With
DeYonte Farrell
May 03, 2019
Service advisor. Mike is an exceptional service advisor, knowledgeable, dependable and customer focused. He has been my service advisor for a number of years and high Mike is an exceptional service advisor, knowledgeable, dependable and customer focused. He has been my service advisor for a number of years and highly recommend him. More
by SRW51
Employees Worked With
Mike Bullus
