Casey BMW - Service Center

Simple visit for inspection Easy visit. It probably took more time to clean my car, which they did a great job on, than to do in the inspection . i was disappointed about the l Easy visit. It probably took more time to clean my car, which they did a great job on, than to do in the inspection . i was disappointed about the lack of masks in the service department. More

Let me take a few minutes to say thank you Casey BMW for your service taking care of my auto. I am retired and concerned about catching this terrible virus, but your valet service eased my concern. I had m your service taking care of my auto. I am retired and concerned about catching this terrible virus, but your valet service eased my concern. I had moved out to Chesapeake and yet that was not a problem. YOU ALL ARE THE BEST!!! More

Great Service from Mike Bullus Mike Bullus consistently provides excellent customer service. He answers my questions thoroughly, and I know exactly what to expect from my service a Mike Bullus consistently provides excellent customer service. He answers my questions thoroughly, and I know exactly what to expect from my service appointment. He knows the BMW product line well and makes suggestions on how to get the best from my BMW. I've been disappointed in other service experiences with a BMW dealership, but I don't have to worry about that with Mike at Casey. Thank you for extending great customer service. More

As it has always been since I first took my car to Casey BMW, my maintenance visit was friendly and relatively quick. The entire team was pleasant and professional. Thank you and see you in October! BMW, my maintenance visit was friendly and relatively quick. The entire team was pleasant and professional. Thank you and see you in October! More

I recently had my complementary annual safety inspection at Casey BMW. My service specialist was very professional, polite and honest. He checked with me on what needed to be done, when it was completed a at Casey BMW. My service specialist was very professional, polite and honest. He checked with me on what needed to be done, when it was completed and would be ready after my car had a complementary car wash and then when it was ready to go. It took more than an hour, but the waiting room is nice: I could easily do social distancing, the bathroom is always clean, outlets for phone and laptops and well stocked with snacks. More

Very helpful Mike Bullus has always been very professional, friendly, courteous and helpful. He patiently explained warranties and coverages. I now can better navi Mike Bullus has always been very professional, friendly, courteous and helpful. He patiently explained warranties and coverages. I now can better navigate those waters. Thank you Mike. More

Service Mike, thank you for the excellent service that you and your team provided me with. You discuss the services that my vehicle needed and paid close att Mike, thank you for the excellent service that you and your team provided me with. You discuss the services that my vehicle needed and paid close attention in detail my concerns. Again Thank you. More

Jimmy Jones works wonders!! Every time I go there for service, TOP NOTCH!! I have had my car there for service a few times and he always takes care of me. He reviewed my aftermar Every time I go there for service, TOP NOTCH!! I have had my car there for service a few times and he always takes care of me. He reviewed my aftermarket warranty and handled the claims to where I didn't have any worries at all for getting my repairs done. Jimmy makes sure I am in a loaner and is so professional and diligent in making sure the repairs are all correct. He gets me in within a timely manner and with my work schedule, they even bring my car to me to pick up their loaner. I couldn't express enough my gratitude to him and the BMW service team!! Thanks Jimmy!! More

Wonderful, Great folks who are competent, knowledgeable, and friendly. It can’t get better than this. Mike Lewis was wonderful. Jason is very good as well. Casey Great folks who are competent, knowledgeable, and friendly. It can’t get better than this. Mike Lewis was wonderful. Jason is very good as well. Casey is wonderful to work with. More

After a long drive from my home in Maine to Yorktown, Va., my 2015 XL, had a burning metal odor. A Google search led me to Casy BMW. I explained that we would be going to Florida in a few days, so would Va., my 2015 XL, had a burning metal odor. A Google search led me to Casy BMW. I explained that we would be going to Florida in a few days, so would they please check out my car. Casy’s service department was wonderful. They offered to top off off my fluids that day as a courtesy and scheduled me the next morning for a total checkup. My temporary advisor, Mike Bulluss was great. He kept me informed of my repair status, made sure I had a shuttle rides etc. all the staff were friendly and helpful. I highly recommend Casy BMW! Jeannine from Maine More