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Casey BMW - Service Center

Newport News, VA

4.5
124 Reviews

124 Reviews of Casey BMW - Service Center

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January 16, 2021

Great sales and service experience , very attentive to my automotive needs overall great job ,if you are looking for a new car go see Lloyd Howell More

by Legrand50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Hargraves , Mike Bullus
November 28, 2020

Extremely knowledgeable and friendly. Mike was a Extremely knowledgeable and friendly. Mike was a pleasure to work with ! I will certainly be returning. Great experience ! Don’t change the way you More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bullus
November 21, 2020

Mike is my BMW Service Advisor, he is always courteous and well mannered. He always tell me what is needed as far as repairs and the time frame that they should be taken care of. More

by Mrs Yancey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bullus
September 25, 2020

Chris Culp and his crew were friendly and very professional. Excellent job with taking care of my 2018 series 2. Appointment was on time. Wait period was as he had stated when I checked in. Will r More

by currddes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Culp
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2020

Exceptional experience ! Must go check it out ! I was able to get an appointment which expedited my experience . Everything is clean and safe for what is going on in the world . Worth going to a place th More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Jones
September 20, 2020

In the 4.5 years I’ve had my BMW, I’ve never had a service advisor take care of me they was AJ Phillips did. AJ displayed excellent customer service, mannerisms, listened to what I actually had to say More

by Datjrzychic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. Phillips
September 05, 2020

Mike Bullus, Awesome customer service. There is no pressure additional services. They will advise you if a service is urgent and what can wait. Awesome More

by Reniccat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bullus
August 20, 2020

Although I own an Audi A4, not a BMW, I always have it serviced at CASEY BMW. With Francine as my Service Advisor, and Reyes handling the repairs, my Audi receives thorough care. More

by TEACHERSUZY76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FRANCINE STEWART, REYES VILLEZCAS
August 08, 2020

It was my first time buying a car from a dealership & Laranda was so patient with me, made me feel comfortable i had a good experience at Casey BMW. Thank you all again i am in love with my new car i tot More

by Dalisha_mcclure
Recommend Dealer
Yes
Employees Worked With
Laranda Blanks
July 24, 2020

Very professional and knowledgable Every time I go to a Casey dealership, the experience and customer service are excellent and second to none! They are professional, knowledgeable, and More

by Chrystal Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stamer
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