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Casey BMW
Newport News, VA
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,647 reviews
February 08, 2020
Don was the ultimate professional his service is second to none .He was very helpful in my decision to make my purchase. He went the extra mile to ensure we got what we wanted it to none .He was very helpful in my decision to make my purchase. He went the extra mile to ensure we got what we wanted it More
by qdinkins
Employees Worked With
Donald Morrow
February 08, 2020
Don was exceptional to provide service and information to bring my car buying to a hassle free closing. Thanks Don I will return in the future for another car👍 bring my car buying to a hassle free closing. Thanks Don I will return in the future for another car👍 More
by Joanrenne
Employees Worked With
Donald Morrow
February 05, 2020
Thank you for all of your help and support. It was a wonderful experience. And such a warm welcoming I love my car, think everyone. wonderful experience. And such a warm welcoming I love my car, think everyone. More
by childsmichaele
Employees Worked With
January 30, 2020
Don Morrow was very accommodating from start to finish. I already knew what I wanted coming in so that made the whole process way easier. Satisfied with the purchase all in all. already knew what I wanted coming in so that made the whole process way easier. Satisfied with the purchase all in all. More
by Gian
Employees Worked With
Donald Morrow, Kellen Poto
January 29, 2020
Very nice employees, helpful and welcoming in every way they can. Glad we got to work with Kellen, would definitely recommend to someone. extremely happy with our purchase! they can. Glad we got to work with Kellen, would definitely recommend to someone. extremely happy with our purchase! More
by daniel-garcia04
Employees Worked With
Kellen Poto
January 29, 2020
Kellen is super professional and goes above and beyond what his job title is expecting him to be he will get you in the car for sure super courteous very educational and even toned what his job title is expecting him to be he will get you in the car for sure super courteous very educational and even toned More
by Chauntielle07
Employees Worked With
Kellen Poto
January 28, 2020
Great salesman! I’ve been to three dealerships within the past four days and Joe at Casey was the only salesman to be more than just a salesman. The personal aspect and making me feel welcomed was beyond wha past four days and Joe at Casey was the only salesman to be more than just a salesman. The personal aspect and making me feel welcomed was beyond what I expected. Thank you! More
by Ken
Employees Worked With
January 27, 2020
Jon was attentive to what we wanted and what we enjoyed his professionalism, with a great sense of humor. We received many BMW gifts after we signed for the deal. Excellent service! his professionalism, with a great sense of humor. We received many BMW gifts after we signed for the deal. Excellent service! More
by Gtorres63
January 25, 2020
Awesome customer service! Don Morrow and the Genius Amanda were very helpful and answered all of our questions. Will definitely buy from him again! Once again, thank you! Amanda were very helpful and answered all of our questions. Will definitely buy from him again! Once again, thank you! More
by derrick_david
Employees Worked With
Donald Morrow
