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Casey BMW
Newport News, VA
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,647 reviews
February 17, 2020
Kellen is very knowledgeable about the products. My visit went really well due to his Outstanding Customer Service!! I recommend seeing him for your appointment!! went really well due to his Outstanding Customer Service!! I recommend seeing him for your appointment!! More
by Paul W.
Employees Worked With
Kellen Poto
February 16, 2020
So excited about my new car! Kellen really went above and beyond to make sure I was satisfied and I couldn't be happier. Will definitely recommend going to him for any vehicle needs. beyond to make sure I was satisfied and I couldn't be happier. Will definitely recommend going to him for any vehicle needs. More
by Ashleygarrard87
Employees Worked With
Kellen Poto
February 15, 2020
Excellent sales associate! Knew what we wanted and willing to help us find exactly the car for us. Highly recommend! Willing to go the extra step to enhance our experience! willing to help us find exactly the car for us. Highly recommend! Willing to go the extra step to enhance our experience! More
by marcusherod
Employees Worked With
February 15, 2020
Kellen did a great job helping me with the purchase of my new BMW M340i. He located the exact car I wanted - the exterior color, interior finishes and packages. Superb service! new BMW M340i. He located the exact car I wanted - the exterior color, interior finishes and packages. Superb service! More
by RonM
Employees Worked With
Kellen Poto
February 11, 2020
After a long drive from my home in Maine to Yorktown, Va., my 2015 XL, had a burning metal odor. A Google search led me to Casy BMW. I explained that we would be going to Florida in a few days, so would Va., my 2015 XL, had a burning metal odor. A Google search led me to Casy BMW. I explained that we would be going to Florida in a few days, so would they please check out my car. Casy’s service department was wonderful. They offered to top off off my fluids that day as a courtesy and scheduled me the next morning for a total checkup. My temporary advisor, Mike Bulluss was great. He kept me informed of my repair status, made sure I had a shuttle rides etc. all the staff were friendly and helpful. I highly recommend Casy BMW! Jeannine from Maine More
by jforget12
Employees Worked With
Mike Bullus
February 11, 2020
Kellen was as professional and courteous as he was knowledgeable about the beautiful vehicles they sell at Casey! Thank you. I would gladly do business there. knowledgeable about the beautiful vehicles they sell at Casey! Thank you. I would gladly do business there. More
by pfdrick
Employees Worked With
Kellen Poto
February 10, 2020
Great service, I drove from Virginia beach and Jon was able to get me a great deal! Highly recommend this dealer, ask for Jon to take care of you, you won't regret it! able to get me a great deal! Highly recommend this dealer, ask for Jon to take care of you, you won't regret it! More
by Silvi
Employees Worked With
February 09, 2020
Awesome customer service, was very helpful in showing me around and making sure I find the vehicle perfect for me. Highly recommend and would send anyone I know to buy a vehicle from Kellen! around and making sure I find the vehicle perfect for me. Highly recommend and would send anyone I know to buy a vehicle from Kellen! More
by Blake Frye
Employees Worked With
Kellen Poto
February 09, 2020
Thank you Mr. Joe for the best service Mr. Joe Hargraves was a recommendation in search of a vehicle. Seeking Mr. Joe for assistance was the best decision I made. He was very professional a Mr. Joe Hargraves was a recommendation in search of a vehicle. Seeking Mr. Joe for assistance was the best decision I made. He was very professional and listen to my request in what I was searching for along with the features I wanted. Most importantly he found a vehicle within my price range. He made the process in purchasing the vehicle less painful as possible and making sure I wasn’t in the dealership for a long period of time. I highly recommend this dealership and especially Mr. Joe’s service. More
by Msebrown2000
Employees Worked With
February 09, 2020
Joseph Hargraves is an excellent salesman. Purchased my second car in two years. Joseph Hargraves is excellent. If you are looking for a excellent deal and a great car, go see Mr. Hargraves at Purchased my second car in two years. Joseph Hargraves is excellent. If you are looking for a excellent deal and a great car, go see Mr. Hargraves at Casey. The Atmosphere is relaxed. More
by sriddick9
Employees Worked With
