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Casey BMW
Newport News, VA
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,647 reviews
February 29, 2020
I was very please with the staff and of course my salesman Mr. Johnhenry with his expertise of handling the sale of the car, even the manager was great KUDOS to Casey BMW salesman Mr. Johnhenry with his expertise of handling the sale of the car, even the manager was great KUDOS to Casey BMW More
by Vercall03
February 29, 2020
The customer service was awesome. From beginning to end all of my questions were answered. I was never once confused or feeling pressured. Thanks Casey. all of my questions were answered. I was never once confused or feeling pressured. Thanks Casey. More
by Chanel.ortiz03
February 28, 2020
Very efficient & effective! Highly recommend! He went above above to receive information and putting it on file to ensure a smooth process! Also was very nice and cute lol (besides the point ) but if I c above above to receive information and putting it on file to ensure a smooth process! Also was very nice and cute lol (besides the point ) but if I could give him an additional 5 stars he’d have them ! More
by LibbySister12
Employees Worked With
Kellen Poto
February 27, 2020
Kellen was very patient with me as I was unsure of what I really was looking for. He even reached out later when he found a vehicle that had all the items I wanted. I would definitely ask for him in the fut really was looking for. He even reached out later when he found a vehicle that had all the items I wanted. I would definitely ask for him in the future if I decide to purchase a BMW. Professional, friendly, and trustworthy. More
by Stacey.oitzman
Employees Worked With
Kellen Poto
February 24, 2020
Kellen's professionalism was the deciding factor in my purchase at Casey BMW over another BMW dealership in this area. Knowledgeable and patient. Don exhibited the traits as well as responsive and quick purchase at Casey BMW over another BMW dealership in this area. Knowledgeable and patient. Don exhibited the traits as well as responsive and quick to get items completed. I'll be back to Casey again. More
by Carlos
Employees Worked With
Donald Morrow, Jimmy Jones, Kellen Poto
February 23, 2020
From start to finish, Don Morrow sales approach was non invasive yet very pleasant. He was extremely patient as I Waiver between the X5 and X7 taking up a good portion of his day. We are both very happ invasive yet very pleasant. He was extremely patient as I Waiver between the X5 and X7 taking up a good portion of his day. We are both very happy and excited and Don assisted in the build of our new BMW X7 to ensure total satisfaction. We certainly would request him as a BMW salesman for our next purchase. More
by Lilia.mariaadams
February 23, 2020
Joe Hargreaves helped a lot and got me the deal I wanted purchasing a new car. 5/5 stars I’m loving the m2 competition! purchasing a new car. 5/5 stars I’m loving the m2 competition! More
by Marc
Employees Worked With
February 22, 2020
JonHenry and the team at Casey BMW were amazing. They are very professional and my satisfaction was the first thing on their minds. I would recommend him to everyone for all your car buying needs. very professional and my satisfaction was the first thing on their minds. I would recommend him to everyone for all your car buying needs. More
by gi_henry28
February 22, 2020
Wonderful, Great folks who are competent, knowledgeable, and friendly. It can’t get better than this. Mike Lewis was wonderful. Jason is very good as well. Casey Great folks who are competent, knowledgeable, and friendly. It can’t get better than this. Mike Lewis was wonderful. Jason is very good as well. Casey is wonderful to work with. More
by wowings
Employees Worked With
Jason is great. I miss Mike Lewis. , Wayne Heath
February 19, 2020
Kellen was very professional, customer oriented and helpful throughout my experience at Casey BMW. He came in on his day off to finalize our deal, thank you! helpful throughout my experience at Casey BMW. He came in on his day off to finalize our deal, thank you! More
by Parsonsamanda
Employees Worked With
Ryan Thomas, Makenzie Green, Kellen Poto
