Casey BMW

We were at Casey BMW on 3/7/2020. We were assisted by a sales rep who goes by the name of “TAP”. He was very helpful and during our experience we learned he was relatively new on the job and we were potent sales rep who goes by the name of “TAP”. He was very helpful and during our experience we learned he was relatively new on the job and we were potentially his first sale. In our time with TAP, we learned he was 18 years old. Honestly, I believe that working at a place such as BMW can prove intimidating for someone of his age, but he was professional, thorough and when he didn’t know something, he found the answer. He was assisted by Kellen Poto and Kellen was just as great to work with. He was professional, he guided TAP through every step, took him under his wing and they both provided and amazing service to us. We did in face make a purchase that day and we’re proud to be his first sale. I have every intention of being a continued customer of Casey BMW and I hope Kellen and TAP will be available in the future to assist us. I will definitely be referring anyone interested to them. Thank you for everything! More

Thank you, Laranda at Casey BMW for helping me purchase my 2020 330i xdrive! She made my dream a reality. Outstanding and exceptional service! Ask for Laranda for all purchasing needs. I definitely recomme my 2020 330i xdrive! She made my dream a reality. Outstanding and exceptional service! Ask for Laranda for all purchasing needs. I definitely recommend Casey BMW. They have quality service and take care of their customers. More

Awesome customer service and support. JonHengry greeted us coming out of our car! Smooth transition from saying what I was looking for to putting me in the right fit. In less than a hour I was locked in to us coming out of our car! Smooth transition from saying what I was looking for to putting me in the right fit. In less than a hour I was locked in to the car I wanted and def didn’t just settle for! Happy with my purchase and decision to use Casey Auto More

They were patient and very courteous. Kellen was awesome and worked with my situation. My credit was not the best but they worked it out and I was able to ride in a great BMW which I would be interested in and worked with my situation. My credit was not the best but they worked it out and I was able to ride in a great BMW which I would be interested in in my future. More

Kellen was a great help, very knowledgeable and accommodating! I am happy with my purchase and would recommend Casey Auto for anyone searching for a vehicle. accommodating! I am happy with my purchase and would recommend Casey Auto for anyone searching for a vehicle. More

No hassles, no overselling. Just an easy experience. Both Don and Loyd were knowledgeable, patient and straight forward Was an expedient process once it came tome for the sell. Both Don and Loyd were knowledgeable, patient and straight forward Was an expedient process once it came tome for the sell. More

Professional and respectful dealer to work with I had a very positive experience working with Joe Hargraves at Casey BMW Newport News. From the minute I met Joe, he showed respect and patience. Joe I had a very positive experience working with Joe Hargraves at Casey BMW Newport News. From the minute I met Joe, he showed respect and patience. Joe was never pushy and took time to show me all the vehicles and model options I was interested in and gave me plenty of opportunities for test drives so that I could feel comfortable and confident about my purchase decision.It was very important to me to feel that I had a partner choosing a car with and not a salesperson who tries to hassle you in a buy. Joe is a trustworthy professional and I would not hesitate to work with him on another great deal in the future. I highly recommend Joe! More

In my personal opinion Joe was the best salesman that I have ever dealt with he was very attentive he made sure that we were comfortable... And he also got me into my dream truck... Thanks so much Joe have ever dealt with he was very attentive he made sure that we were comfortable... And he also got me into my dream truck... Thanks so much Joe More

Great service. Helped me get the car I wanted even with my challengers credit. Took his time to go through everything with us as well. my challengers credit. Took his time to go through everything with us as well. More

Professional environment with friendly staff and financial access to extensive selection of financing solutions. Great selection of vehicles. Your schedule and comfort level are important to them. financial access to extensive selection of financing solutions. Great selection of vehicles. Your schedule and comfort level are important to them. More