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Casey BMW
Newport News, VA
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,647 reviews
May 21, 2020
Kind, courteous and accomodating Came in multiple times to shop for a BMW for Mother's Day, each time the staff was very friendly and polite, throughout the browsing, test-drive, and Came in multiple times to shop for a BMW for Mother's Day, each time the staff was very friendly and polite, throughout the browsing, test-drive, and final purchase process. Jamaul and Joe worked patiently with us to answer our questions and help us understand the numbers better as this was our first big splurge. Dennis in finance was also very helpful in finishing up the final paperwork. Thanks! More
by Kev
May 21, 2020
Mr. Don was so awesome and had lots of patience! All my questions and concerns were taking care of, which made my decisions more accurate of why I wanted to purchase the car he provided to me as a choice o questions and concerns were taking care of, which made my decisions more accurate of why I wanted to purchase the car he provided to me as a choice of his comfort to my decision. Mr.Don is very well respected by me within his work ethics of working with this company;He has really shown me Integrity each and every time I have came in contact with him. I would really like to show appreciation and thank him for his honesty and taking his time with me. More
by C.Hawkins
Employees Worked With
Donald Morrow
May 20, 2020
Best Salesman Ever I have had the pleasure of buying 3 cars from Casey BMW. We ended up buying an X6 and a 3 series within 3 weeks of each other. The reason we came back I have had the pleasure of buying 3 cars from Casey BMW. We ended up buying an X6 and a 3 series within 3 weeks of each other. The reason we came back to Casey BMW was due to the impeccable reputation of Joe Hargraves! He did not disappoint! Joe made both sales hassle free and easy. He made us feel like family. As long as Joe is at Casey I will always and ONLY buy a car from him!! I will add that Mr Lloyd Howell was also very accommodating. More
by traceyz
May 18, 2020
Don and Lloyd were very friendly and great! They really took the time to ensure us that this was one of the best decisions we could have made. took the time to ensure us that this was one of the best decisions we could have made. More
by Nsunurse
May 16, 2020
Very helpful Mike Bullus has always been very professional, friendly, courteous and helpful. He patiently explained warranties and coverages. I now can better navi Mike Bullus has always been very professional, friendly, courteous and helpful. He patiently explained warranties and coverages. I now can better navigate those waters. Thank you Mike. More
by Corbin
Employees Worked With
Mike Bullus
May 15, 2020
Kellen provided exceptional customer service. It was a seamless purchase, and I appreciate that the car and paperwork were ready when we arrived, thank you Kellen! seamless purchase, and I appreciate that the car and paperwork were ready when we arrived, thank you Kellen! More
by D
Employees Worked With
Kellen Poto
May 12, 2020
Thank you so much for getting me my 1st BMW. Everything was so easy and fast! I love my X6. Love Casey Newport news! Yay was so easy and fast! I love my X6. Love Casey Newport news! Yay More
by Sabrina.dewalt
Employees Worked With
May 12, 2020
Excellent service and deal at Casey BMW Casey BMW offered a deal I could not refuse without going home with a new lease on BMW 530i xdrive. Jamaul at Casey BMW and the whole staffs gave exc Casey BMW offered a deal I could not refuse without going home with a new lease on BMW 530i xdrive. Jamaul at Casey BMW and the whole staffs gave excellent sales advice and service. More
by maxchae0891
Employees Worked With
Jamaul Knox
May 04, 2020
Joe Hargrave “Excellent Sales Advisor” I purchased my Joe Hargrave “Excellent Sales Advisor” I purchased my first BMW and I’m so happy I went to Casey BMW. Thanks again “Joe” for terrific service! Ka Joe Hargrave “Excellent Sales Advisor” I purchased my first BMW and I’m so happy I went to Casey BMW. Thanks again “Joe” for terrific service! Katrina. W More
by Whitek0218
Employees Worked With
May 03, 2020
I must say this was the best experience I ever endured at a dealership. Laranda was awesome and super knowledgeable about the suv I purchased. She pushed for a great deal and succeeded. a dealership. Laranda was awesome and super knowledgeable about the suv I purchased. She pushed for a great deal and succeeded. More
by tsantiago
