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Casey BMW

Newport News, VA

4.8
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,647 reviews

September 25, 2020

Chris Culp and his crew were friendly and very professional. Excellent job with taking care of my 2018 series 2. Appointment was on time. Wait period was as he had stated when I checked in. Will r More

by currddes
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Price
Recommend Dealer
Yes
Employees Worked With
Chris Culp
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2020

Don is easy going, very helpful, and goes out of his way to communicate effectively and efficiently. He has been taking care of us for years, highly recommend. More

by Aleksandra Soldo
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
September 20, 2020

Exceptional experience ! Must go check it out ! I was able to get an appointment which expedited my experience . Everything is clean and safe for what is going on in the world . Worth going to a place th More

by Melissa
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Recommend Dealer
Yes
Employees Worked With
Jimmy Jones
September 20, 2020

In the 4.5 years I’ve had my BMW, I’ve never had a service advisor take care of me they was AJ Phillips did. AJ displayed excellent customer service, mannerisms, listened to what I actually had to say More

by Datjrzychic
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Recommend Dealer
Yes
Employees Worked With
A.J. Phillips
September 19, 2020

Mr. Joseph was very instrumental in the process of me getting the car of my dreams. Mr. "Joe" was very personable, patience, knowledgeable! If I ever wanted to upgrade or get another BMW, I will be aski More

by Bwade08
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Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2020

Was well taking care of from start to finish; saw what i wanted and made and offer with no real haggling, pretty straight forward groups of guys. Got my vehicle detailed and a full tank of gas on the house More

by Lexus350
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Recommend Dealer
Yes
Employees Worked With
Kellen Poto
September 19, 2020

The staff was very welcoming and accommodating, particularly Jon Garcia, the sales representative. My only complaint is with BMW and its owners manual. Very poorly prepared and very disappointing More

by spedhd
Recommend Dealer
Yes
Employees Worked With
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

Thanks for providing exceptional service and thoroughly explaining all the features of the X4 M40i. You made my car buying experience easy and expeditious. Would recommend you to friends! More

by Deshoniab
Recommend Dealer
Yes
Employees Worked With
Kellen Poto
September 14, 2020

Second new BMW from Don and Casey in three months. Clearly my wife and I are pleased with both. Very pleasant experience on both the sales and service sides. More

by runyontrent
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Morrow
September 13, 2020

Excellent customer service. Ensured our requirements and needed were recognized during the selection process of a vehicle. Explained the features of the vehicle in detail. More

by C Almond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellen Poto
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