Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Chris Culp and his crew were friendly and very professional. Excellent job with taking care of my 2018 series 2. Appointment was on time. Wait period was as he had stated when I checked in. Will r professional. Excellent job with taking care of my 2018 series 2. Appointment was on time. Wait period was as he had stated when I checked in. Will return. More
Don is easy going, very helpful, and goes out of his way to communicate effectively and efficiently. He has been taking care of us for years, highly recommend. to communicate effectively and efficiently. He has been taking care of us for years, highly recommend. More
Exceptional experience ! Must go check it out ! I was able to get an appointment which expedited my experience . Everything is clean and safe for what is going on in the world . Worth going to a place th able to get an appointment which expedited my experience . Everything is clean and safe for what is going on in the world . Worth going to a place that treats your car like theirs . More
In the 4.5 years I’ve had my BMW, I’ve never had a service advisor take care of me they was AJ Phillips did. AJ displayed excellent customer service, mannerisms, listened to what I actually had to say service advisor take care of me they was AJ Phillips did. AJ displayed excellent customer service, mannerisms, listened to what I actually had to say and took care of all my needs. even when my car was finished and I noticed that my floors mats were still dirty after the complimentary car wash, he took the car back and had it corrected immediately. I will be going to him at Casey from now on! More
Mr. Joseph was very instrumental in the process of me getting the car of my dreams. Mr. "Joe" was very personable, patience, knowledgeable! If I ever wanted to upgrade or get another BMW, I will be aski getting the car of my dreams. Mr. "Joe" was very personable, patience, knowledgeable! If I ever wanted to upgrade or get another BMW, I will be asking for Mr. Joe! Also thank you to Mr. Dennis and Mr. Lloyd for their helping during this process! The entire staff at CASEY BMW was amazing! Thank you! More
Was well taking care of from start to finish; saw what i wanted and made and offer with no real haggling, pretty straight forward groups of guys. Got my vehicle detailed and a full tank of gas on the house wanted and made and offer with no real haggling, pretty straight forward groups of guys. Got my vehicle detailed and a full tank of gas on the house would def recommend Casey bmw for all your vehicle needs. More
The staff was very welcoming and accommodating, particularly Jon Garcia, the sales representative. My only complaint is with BMW and its owners manual. Very poorly prepared and very disappointing particularly Jon Garcia, the sales representative. My only complaint is with BMW and its owners manual. Very poorly prepared and very disappointing. More
Thanks for providing exceptional service and thoroughly explaining all the features of the X4 M40i. You made my car buying experience easy and expeditious. Would recommend you to friends! explaining all the features of the X4 M40i. You made my car buying experience easy and expeditious. Would recommend you to friends! More
Second new BMW from Don and Casey in three months. Clearly my wife and I are pleased with both. Very pleasant experience on both the sales and service sides. Clearly my wife and I are pleased with both. Very pleasant experience on both the sales and service sides. More
Excellent customer service. Ensured our requirements and needed were recognized during the selection process of a vehicle. Explained the features of the vehicle in detail. needed were recognized during the selection process of a vehicle. Explained the features of the vehicle in detail. More