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Casey BMW
Newport News, VA
1,647 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,647 reviews
October 30, 2020
This was the easiest experience we have ever had buying a car. Very professional and made sure we were safe during this Covid crisis...we would highly recommend to friends... car. Very professional and made sure we were safe during this Covid crisis...we would highly recommend to friends... More
by Lindastallings103
Employees Worked With
Kellen Poto
October 29, 2020
Today my wife and I ordered a new X4 M40i. We are SOOOO HAPPY.. WE left Casey BMW after the first visit with two clear emotions: 1- less certain and more doubtful on what car we wanted/could buy; 2- chee HAPPY.. WE left Casey BMW after the first visit with two clear emotions: 1- less certain and more doubtful on what car we wanted/could buy; 2- cheerful/in very good mood (i know..... a strange combination) and highly confident Kellen was our BMW guy!!! Well it took Kellen only two weeks, two in person visits at his office, three text messages and one call to get us the car we wanted (now i can certainly say this is the One). In my life I will always remember how much I enjoyed buying this BMW. I am serious: probably we could have saved extra money by leveraging Casey offer with an aggressive dealership located in the beach area. We decided not to play this card because in our dreamed World, the one way different from the hole we live currently, that would not be right!!! Kellen fully deserved and earned our business. He is super kind and welcoming (yup..... of arrogant people is full this World), he is very practical and a great advisor when it comes the time to decide among many what are the car features good to add (By the way... he just ordered his own new BMW so he knows all these things super well🙂🙃😉😁). Thank you Kellen!!!! note: pardon my typos and far fingers More
by Alberto Bassetto
October 27, 2020
Kellen Poto was awesome very professional I am not an easy person to work with at time but he handle me very very professional he was very very very patient with me I had awesome experience very knowled easy person to work with at time but he handle me very very professional he was very very very patient with me I had awesome experience very knowledge attitude is top 100 love working with him Thank you Kellen love my new car rate him 590 Virgie will refer my friend or anyone to see Kellen More
by Virgie
October 27, 2020
Absolutely outstanding performance. Very attentive to details and was able to get the deal done very professionally. Thanks for all the work you put into this endeavor! details and was able to get the deal done very professionally. Thanks for all the work you put into this endeavor! More
by Eye Candy
Employees Worked With
Kellen Poto
October 25, 2020
Excellent experience purchasing a used X5 and trading in my old car. All around a very professional and painless process. I highly recommend Don Morrow and Casey BMW. my old car. All around a very professional and painless process. I highly recommend Don Morrow and Casey BMW. More
by June Bug
October 24, 2020
This is the second time we have bought a car from Casey BMW. We are completely satisfied. Would recommend Don Morrow and Casey BMW to others. BMW. We are completely satisfied. Would recommend Don Morrow and Casey BMW to others. More
by sydbrus@hotmail.com
October 17, 2020
I came very scared and worried.Joe was calm and made me feel very comfortable and confident. Not only did he calm me down .I Got the Car!!!!!!!! Joe will ALAWYS be my car dealer. Thank you so,so much!!! feel very comfortable and confident. Not only did he calm me down .I Got the Car!!!!!!!! Joe will ALAWYS be my car dealer. Thank you so,so much!!! More
by mcomya4963
Employees Worked With
October 16, 2020
Fantastic customer care, knowledgeable and efficient. Great help with choosing the car and ended it with a fantastic price and financing. Casey BMW always comes thru!!! Thank you Great help with choosing the car and ended it with a fantastic price and financing. Casey BMW always comes thru!!! Thank you More
by Susanpetrosky2
October 16, 2020
Kellen was low key and answered all my questions. The transaction went smoothly and as promised. Sales Manager Matt Spence also made the deal smooth and seamless. transaction went smoothly and as promised. Sales Manager Matt Spence also made the deal smooth and seamless. More
by frankoverbey
Employees Worked With
Kellen Poto
October 10, 2020
Kellen made the purchase of my new X3 a truly great experience! This was my fourth time purchasing a BMW (first time at Casey BMW), and I highly recommend his courtesy and professionalism. experience! This was my fourth time purchasing a BMW (first time at Casey BMW), and I highly recommend his courtesy and professionalism. More
by Connie W.
Employees Worked With
Kellen Poto
